In the heart of BSD City near AEON Mall and ICE BSD, Novotel Tangerang BSD City blends contemporary comfort with a design story inspired by a living glasshouse, a dynamic space where light and color shift through the day. Unwind in spacious, modern roomsd esigned for work and play, explore well-equipped meeting facilities, let little ones enjoy the dedicated kids area, or relax by the pool. Under a stained-glass canopy, savor vibrant dining and warm, intuitive service that makes every stay memorable.
"This is a new and popular hotel, so it's still quite crowded. The location is downtown. The breakfast spread is very diverse and tastes great. Personally, I found the bed uncomfortable, and at night, I could still hear noisy motorcycles from outside. Perhaps they rushed the construction to open on time, as the towel rack in room 1024 is already about to fall off 😬. There are many facilities, and it's fun with plenty of photo spots for social media 😬. I'd say about 80% of the staff are young, which is a shame because I heard them using slang like ”Anjir” (a crude exclamation) even when guests were right in front of them (I overheard this from a male receptionist). A server in the restaurant used ”Aku” (a more informal 'I') instead of ”Saya” (a more polite 'I') when addressing guests, which felt a bit odd. A server in the dining room sounded curt on the phone when taking an order. During breakfast, many staff members were sweeping and giggling with their colleagues. I hope for improvements because this is a 4-star hotel, and the service should be good, polite, and professional."