The Steigenberger Airport Hotel Berlin provides a great place for travelers to relax after a busy day. Visitors to Schonefeld will find that the Steigenberger Airport Hotel Berlin is a fantastic accommodation choice. With BER Airport – Terminal 1-2 just 500m away and Berlin Brandenburg Airport only 500m away, transportation is very convenient. The nearby area boasts an abundance of attractions including Playground Kids' Corner, Besucherterrasse Flughafen BER Terminal 1 and Tier-Erlebnispark Waltersdorf. This hotel makes a great place to kick back and relax after a long day of sightseeing. According to our guests, the location of this hotel is one of the best around. This hotel is particularly popular with those traveling on business.
"the location is perfect, super close to the airport. the reception from the hotel is not so knowledgeable, i asked one of the reception for housekeeping, i already put away the paper tag from the door, and the woman said i don't need to tell them, the housekeeping will automatically to clean the room without the private tag, but when i've got back to my room at around 5pm, my room still not clean yet, coz i'm leaving the day after then i don't bother to clean the room anymore!! then i need to ask the housekeeper to give me some clean towels by myself :( the most disappointment with the service was the dinner in Elise, the restaurant or bar from the hotel. we ordered two portions of plain rice with some prawns and grilled veggies, the first serving of the rice still hard and not properly cooked. i brought this to the attention of the staff and requested a replacement. Unfortunately, the replacement was no better at all. This time, the rice was excessively overcooked , extremely mushy like Milch Reis, and unexpectedly salty. After already having complained once, receiving a second portion of such poor quality was particularly disappointed, but rice for a restaurant, i thought its a piece of cake for them, but God knows will be like this. i also have the question the basic quality control in the kitchen. Surely food should be checked before it is served to guests, particularly after a complaint has already been made. What concerned me even more was the way the matter was handled afterwards. Despite the fact the rice had been served incorrectly twice and that we had clearly raised the issue with the staff, both portions were still charged to our bill. Also i can see the face from the staffs were not so friendly at all, i'm not sure that their English is not so good or whatever reason, but this is an airport hotel and sit in a big city Berlin, i will assume the people working there should be understand English very well."