Arrived for check in at 4pm but the place was closed til 5pm.
Was advertised with a sauna but it wasn't available.
We were just told ”No its not available”, without any further discussion as to why not.
Not sure if these are the fault of Trip.com or the Hotel but either way, they were 2 of the reasons we chose this place so falsely advertised.
Facilities: OK
Hygiene: OK?
Environment: No poke, many green plants, the attachments are very quiet
Service: Very unpoked, the price is up and yours, very cheap, the price of hotels in Germany is bad
The place was so clean. Big room, nice view in the balkon, peaceful and the cute little house was really cute. Staff are friendly. Breakfast was okay. And the location for the Family parks are great. Absolutely recommended
It tells Self Chek-in Service but you need to call first the hotel for the access code for you to get the key. They didn’t give the access code in advance at-least 2-3 hours prior to Check-in Time so that when you already at the location it is easier for the guest to do Self-Check. What if the customer doesn’t have internet yet. Thankfully the City have free wifi so that it can call for free via internet.
For travellers, especially Business Traveller an wifi would be good.
Towels, soup provided, shower gel will be an good additional to all if will be provided too.
In Overall all good I can say