Featured facilities: Laundry service (on-site), Parking, Luggage storage
Very Good
52 reviews
8.5/10
Check availability
See More 3-Star Hotels in Chiba City
What Travelers Said About the Best Hotels in Chiba City
See all
Find top-rated hotels based on real traveler reviews
9.6/10
Amazing
Mmuahcheetoo much convenient, it's just right beside the station MAKUHARI TOYOSUNA, which is just a station away from MAKUHARI MESSE event hall, or probably we can just walk via AEON to arrive at MAKUHARI MESSE.
Hotel staff are friendly and approachable, check-in process was also quick via the automated machine (check-out can be done via the TV in the room!). Amenities are all available at the lobby, they restock them up real fast, i never see them going empty at all despite i had been walking in out several times during the day! Wide range for facilities on rental, got myself the iron and hair straightener was helpful.
Charging cable for microusb/typeC/lightning was already available in the desk drawer for quick access as well. Wonderful room layout with the table right beside the bed for easy access to anything, even though there's space made for phone on charging at the bedside. Love the bedside lamp as well, then the massager, the air purifier, their choice of shampoo with KNOLL series! Nothing going extra in the room or anything i need but wasn't available. There's even an accessory case on the table!!!!
Would like to visit Hotel Mets again, some other branches even if im not off for events at MAKUHARI MESSE like this time round. Came on a solo trip with a big suitcase, with sufficient space, it should get crampy with 2 pax, but way wide for a single traveller.
Keep it up guys! I had so much a wonderful stay this time round, which my cousin did as well when i found this hotel for her, she herself loved this hotel soooooooooo much!
GGuest UserThe location of the hotel was great. Close to the airport bus and close to Makuhari Messe Hall. There are lots of shopping next to the hotel. The Lawson that’s connected to the hotel is very convenient. Staffs were friendly. Check in was easy, it was done using a screen/kiosk attached to the front desk.
The cleanliness in terms of the blankets, pillows and towels are a bit worrisome — almost felt like they weren’t thoroughly washed with enough detergent. There were a few stains on the blanket and since I only stayed a few nights I didn’t bother to get housekeeping to come change it since the room has very little space to move around — I just turned the blanket around to the bottom.
GGuest UserThe hotel is very convenient for transportation. It is a 10-minute walk from the east exit of Chiba Station. It is very close to a small supermarket, which is very convenient for shopping and breakfast. The management is also very good. There is a large free dining area downstairs with a microwave, hot water and tableware for guests to use.
The room itself is very comfortable, with all the facilities that a single person should have, but it seems that the room booked by Ctrip is x04, which Japanese people don’t like, and there is a very obvious odor in the room on the 6th floor, probably from the carpet. In order to eliminate this smell, I have to open the window as much as possible and keep the air purifier on. In contrast, the room on the 5th floor where my friend lives does not have this problem. I hope the hotel can improve this problem on the 6th floor.
GGuest UserI booked a non-smoking single room on Trip.com and it was confirmed without issues. There are English-speaking staff at this hotel. They were helpful and allowed me and my friends to keep our luggage in their back room when we arrived too early for check-in. Although we came back late, check-in was seamless and we received our room key cards quickly. There is a 9000 Yen fine for losing a room key card. For a single room, the toilet with bathroom and shower would be a bit small if a guest is tall or heavily built. I'm petite, so I had no problems with the toilet. Bed looks like a super single and is quite comfortable with 2 mid-size pillows and a small cushion.
The cafe at the hotel was closed throughout my stay, but the hotel is a short walk from Chibaminato train station and there is a supermarket, bakery and soba place there, so it is very convenient to find food quickly.
AAnonymous UserThis is a fantastic place to stay. The staff is friendly and patient and the location is great for quick access to the train system. We were there for the Star Wars Celebration and it was fantastic to hop on without massive crowds. Between the train station and the hotel are a handful of food options, including two 7-11s, which stay open until midnight or later. Overall, we were pleased with our stay.
1118400****I arrived after check-in time and couldn't register, which felt a bit inflexible. The environment was decent, and it's very close to the station. There are plenty of restaurants and shopping options nearby, making transportation very convenient.
초초코릿The room was the same size as other business hotels, and although it was a little far from the station, it was easy to find as it was along the road.
When I entered the room after checking in, it smelled strongly of cigarette paper, so I wish there had been a bit more ventilation. This was disappointing as I hate the smell of cigarette paper and smoke iQOS.
GGuest UserIt had everything I needed, was clean, and check-in and check-out were done by machine, making it simple and convenient. I want to stay at Toyoko Inn when I travel to other areas.
LLini KaloumairaIt’s an older motel with front of house staff that have been working in the hospitality industry for a while. I arrived before the check in time (3pm ~), I was checked in just before 3pm which I didn’t expect. Courteous, friendly staff.
Breakfast was included in the 2 night stay - it was a simple Japanese meal that was easy sustenance - free servings of rice and soup. The staff made it a homely atmosphere with constant attention to guests asking them if they wanted more of what was available.
Room 720 faced the busy Highway but also had a great view that included sky tree. I could open the large single pane window and thought it was a unique point.
Cleaning staff were mainly foreign, all young and polite also. They knocked on doors to ask if rubbish needed removing and rooms cleaned.
I didn’t get a chance to try the restaurant on 10F or the public bath and sauna - maybe next time.
suggestions:
(1) housekeeping: a quick dusting by cleaning staff (feather duster if not wet tissues) - the hotel is clean and even though it isn’t a 5 star hotel it makes a difference. The feather duster can easily reach corners of drawers and tables. Bathroom air filters can easily be cleaned with wet tissues.
(2) room cards for cleaning- more specific than a don’t disturb card. it will save time for housekeepers as they knock on room doors to ask if rooms need to be cleaned. They can focus on cleaning and do a better job on a hotel that has been kept going for a while.