Find 4-Star Hotels in Okinawa City

The room was spacious and came with a kitchen, and the environment and utensils were clean and hygienic. When we checked in, if we had any questions, the staff could speak Cantonese and immediately contacted us to help resolve them. There's free parking downstairs. However, it's worth noting the stairs: there are about ten short steps that can be a bit inconvenient if you're pushing a stroller or carrying luggage. As for the restroom, there was occasionally a slight drain smell (which usually dissipated once the door was closed). Also, we accidentally broke a cup in the bathroom during our stay. After informing the staff, they thoughtfully asked if we were injured and if we needed any assistance. Their service attitude was excellent!👍🏻

The only regret of this trip was that when we originally booked, we were told the hotel had a dedicated airport shuttle bus. We arrived at Okinawa Airport at 2 PM and asked the local ground staff, who informed us there was a bus at 5 PM. So, my nearly 80-year-old mother and I decided to wait a few hours. However, when 5 PM arrived and we went to the designated spot, we never saw the hotel's shuttle bus. Frustrated, we had no choice but to take a taxi to the hotel. It happened to be rush hour and raining then, so the journey took over an hour and cost a whopping 13,750 JPY. Upon arrival, we found out that you needed to book the shuttle in advance, but Trip.com's customer service didn't mention this when we made our reservation. We not only wasted several hours but also incurred extra expenses.

The hotel is located on a mountain and is difficult to find. It is recommended that you book it on your own. Because I did not receive the self-check-in procedure from the landlord before checking in, I was unable to enter the building at the gate. Since check-in was all self-service, there was no staff. Fortunately, trip.com helped to find the landlord. After successfully checking in, Surprises come one after another. The corridor is very atmospheric and the room is very large. It has a massage chair, a hydromassage bathtub and a sauna room. It adds a lot of color to our journey.