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This stay far exceeded my expectations, and I simply have to recommend it! The hotel's location is excellent, right by the subway station with a vibrant commercial area and local eateries nearby. It's incredibly convenient for getting around, shopping, and dining. It offers a tranquil atmosphere amidst the hustle and bustle, making for a very comfortable stay. The staff were incredibly warm and attentive. They were always patient and gentle, promptly responding to any requests. We even received a wonderful surprise upon check-in: a complimentary room upgrade to a larger, more elegant space. The limited two-person breakfast was also upgraded to a three-person meal, with a rich variety of delicious options. The rooms were clean, tidy, and well-equipped, showing great attention to detail from the hotel. Overall, the value for money is outstanding. From the convenience of its location to the exceptional service, everything was impeccable. I'll definitely choose this hotel again on my next visit and genuinely recommend it to everyone!

The hotel environment is beautiful, like a resort in the city center. My children absolutely loved the outdoor pool and splash facilities. When they learned that it was one adult and two children staying, they thoughtfully pulled out the sofa bed so there were three beds in the room. Although the hotel is a bit old, the facilities are very well maintained, and I'd give the hardware a high score. The breakfast quality also met my already high expectations, with a wide variety of choices and excellent quality. There's a shuttle bus every hour to the busiest part of Orchard Road. However, in terms of service, I'm only giving a 3. My disappointment lies with the check-in process. When we arrived by taxi, there was no greeter. At the check-in counter, there were three queues, with about three families in each. I picked one and waited for about 20 minutes to be served. At the time, I thought the efficiency here was a bit low, and there wasn't the usual welcoming smile or a glass of water like in other four or five-star hotels. While I was thinking this, a female manager walked back from a distance, looked at me with a cold expression, and asked, 'Are you not queuing? Look, everyone else is queuing.' Her unreasonable and unfounded accusation made me feel embarrassed and offended. Was this a stereotypical prejudice against Chinese faces? I explained in English, but she remained noncommittal. Instead, the staff member who was actually checking me in and understood the situation said 'sorry' to me. In short, this female manager's arrogance and discrimination marred my good impression of the hotel. I hope she sees this review.

Excellent location with landmark tower building on top of MRT, Raffle City Shopping Mall & lots of quality f & b outlets within walking distance. Professional guest relationship staff greeted upon checking in & out making it seamlessly smooth. A generous size bedroom with a King size bed, well designed bathroom with rain shower makes one feel on vacation. LVL 65 club lounge & LVL 70 Bar was a great place to chill with unbeatable views of the city. Both the bedroom & bathroom were very clean with quality Pillows, towels and bathrobes. Could be better to make it even better will be to provide more generous afternoon tea as compared to competitors. Certainly will come back for the unbeatable views.

This hotel exceeded my expectations! The location is fantastic, making it easy to get anywhere. It's truly rare to find this quality and price in Singapore. It's well-suited for business travelers, but if you're looking for good value and don't specifically need a family-friendly hotel, this one is excellent. The hotel is new, and the service is great. There's no complimentary bottled water in the room, which is common in Singapore, but there's a water dispenser in the hallway – when in Rome, do as the Romans do!

My stay at Mandai Rainforest Resort Treehouse was such a wonderful and peaceful experience. Staying surrounded by nature while still having the comfort and amenities of a resort made it feel like a true escape from the city. The Treehouse & Ambience The treehouse was beautiful, cosy and thoughtfully designed. Waking up surrounded by greenery and nature was definitely one of the highlights of the stay. It was the perfect place to slow down, relax and enjoy some quiet time. Food The food was genuinely good, and I really enjoyed the dining experience during my stay. Everything was well presented and satisfying, making it easy to just stay in and enjoy the resort without needing to head out. Sunset & Sunrise Views The views were absolutely beautiful. Watching the sunset in the evening and sunrise in the morning from the resort was a memorable experience. The changing colours of the sky against the surrounding greenery made the stay feel extra special. Amenities The resort had everything I needed for a comfortable stay. The facilities were well maintained, and I loved that the experience allowed me to enjoy nature without giving up comfort. Service The service was another highlight. The staff were friendly, attentive and helpful throughout my stay. They made the experience feel welcoming and comfortable from check-in to check-out. Overall, Mandai Rainforest Resort Treehouse is a beautiful getaway for anyone looking to disconnect, relax and reconnect with nature. Between the cosy treehouse, good food, beautiful sunrise and sunset views, great amenities and warm service, it was definitely a stay worth experiencing. Would absolutely love to come back again.

It was a very pleasant trip. I've always had a good impression of Conrad, and my stays at several of their hotels in China have been excellent, so I chose Conrad again for my trip to Singapore. It didn't disappoint. Although the facilities aren't as new as those in China, the cleanliness was impeccable, and the service was absolutely satisfying. It was my child's birthday this month, and the front desk thoughtfully prepared a little card and a small cake, which was a really warm gesture. I will definitely choose to stay at Conrad again on my next visit to Singapore!

This time, I stayed for one night after a cruise. Since it was a post-cruise stay, the room was very spacious, allowing for a comfortable and relaxing time. I was particularly satisfied with the food. The buffet offered a wide variety of dishes, and everything was delicious, making it a highlight of our stay. Our whole family enjoyed the meal. We also used the pool. After experiencing the crowded pools on Disney Cruise Line, the kids absolutely loved the hotel's pool, finding it very comfortable. It was a great place to unwind after the cruise. Another memorable aspect was the hand soap in the room. It had a wonderful fragrance, so much so that I wanted to buy it to use at home. Unfortunately, I was told it wasn't for sale, which was a shame. This time, we booked two rooms for five people. We had requested a twin room for one of them, but this request wasn't accommodated, so three of us ended up using a triple room. It felt a bit cramped for three people, and we had to use the sofa for sleeping. We were informed at check-in that an extra bed would incur a charge, so I think clearer information beforehand would have helped us prepare more comfortably. Regarding the staff's service, there were no particular concerns; overall, it felt quite ordinary. On the other hand, a slight disappointment was the green cushion on the bed. It had a very strong, surprising odor. We couldn't use it and had to leave it on the floor. Since cushions can come into direct contact with skin, I believe frequent cleaning of the covers would make them more reassuring to use. The odor this time was quite intense, and it might make me more conscious of cushion conditions when staying at other hotels in the future. Also, Singapore has many large buildings, and it was sometimes difficult to figure out where we were within the hotel. Even with maps, navigating was a bit confusing, and it was a bit disappointing that we couldn't fully appreciate the hotel's good location before our stay ended. Overall, we made many good memories, including the spacious and comfortable room, the varied and delicious buffet, and the pool and lounge access that the kids enjoyed. However, there were also areas that could be improved for an even more comfortable stay, such as the odor of the room cushion and the information regarding room occupancy and extra beds. Although it was only a one-night stay, it was a relaxing time after the cruise and a good time for the family. Thank you.

The hotel's location is excellent, right in the heart of Orchard Road. It's super convenient, with shopping malls like Ngee Ann City and ION just outside, and the subway station is only a few hundred meters away.

Our original booking was for a deluxe garden room, but even before entering, the door was already very damp. Inside, there was a musty smell, and a lot of mold around the sink. Later, my husband went to the toilet and said there were many bugs... So he rushed to the front desk to report it... Afterward, they moved us to a larger room! But our family of three still felt a bit shaken... Although the lobby and pool are quite beautiful, we still won't be staying here again... We didn't even receive a complimentary greeting for our anniversary celebration... We had the highest expectations for this hotel, but it turned out to be the least satisfactory stay during our 9 days in Singapore, and the service was just mediocre! (The attached photos show the original room first, followed by the room we were moved to!)

Had a very enjoyable stay at ONE°15 Marina Sentosa Cove. The room was spacious, clean, and very comfortable. One thing I really appreciated was how cold and refreshing the air conditioning was, especially considering how hot the weather outside was. The location was also very convenient. The hotel provides a free shuttle service every 30 minutes to VivoCity, which made getting around very easy. There are also many restaurants within walking distance, along with supermarkets like Cold Storage and Little Farms nearby, so it was very convenient for food and daily necessities. Breakfast was enjoyable as well, with good variety and accommodating service. I especially appreciated being able to request a customized fried rice without soy sauce and gluten, which was a thoughtful touch for dietary preferences. Overall, it was a comfortable and relaxing stay with great convenience and excellent service. Would definitely consider staying here again.