Hilton Garden Inn Bowling Green

Baymont by Wyndham Bowling Green

Courtyard Bowling Green Convention Center

"I looked at a bunch of reviews and relied on the brand of Marriott before choosing the Courtyard by Marriott in Bowling Green, Kentucky. Check in was underwhelming, but no big deal. I said, “Hello. We’re checking in.” Doris said, “ID” with as little expression as she could manage. (I said Doris, but I’m guessing. Mostly guessing Doris Karloff.) Doris spoke as little as possible and we were easily intimidated, so we didn’t ask any questions. The room was nice. Typical of this class of hotel. No obvious problems. We were pretty tired and went to bed soon after arriving. Next morning, my wife heads to the shower first. After a fairly short time in the shower, she comes out to find me and reports that the shower is not draining. I go take a look and yep! Sure enough, there’s about two inches of water in the floor of the shower and it ain’t going anywhere. What to do? There’s a long rectangular plate where the drain ought to be, so I’m assuming it’s some new fancy drain. But it ain’t draining. We’ve got to get ready and get out of here. We’ve got a funeral to go to an hour and a half away and we’ve already slept a little late. Call the front desk? NO! What if Doris answers? And we’ve got to go! I can tell this plate is not attached, but it’s difficult to get under it with your fingers, so I go through my bags and find something that will lift the plate up. After all, we’ve got to go! The plate does lift up and is not attached. The plate covers a channel deep enough to hold the plate. Now that the plate is up the problem becomes obvious. The channel is FILLED with HAIR, with a touch of mildew. It’s a gnarly sight. Anyone who’s ever owned a home has probably had to deal with this issue in the bathroom tub / shower drain. Normally, it’s a bit icky to deal with even when it’s your own family. But it’s part of housekeeping. This situation did not happen over a few days or a few weeks. This was a LOT of hair and NASTY! I really should call the desk and have someone take care of this, but we’ve got to go! So… I made a toilet paper mitt and collected the contents of the channel. It was easily the size of a baseball. Disgusting. I threw the toilet paper hair ball in the bathroom trash. The water drained very well after that. I did not clean much of the mildew, but some of it was ‘scrubbed’ out by the hair. But we’ve got to go, so we left and returned to the hotel late. Slept one more night and showered without incident the next morning. At checkout time, there was a woman working who we had encountered once before. Probably the nicest woman in Kentucky. Seeing her instead of Doris made me think I should report the situation to her. She’ll get the information where it needs to go! After all, it seems obvious that if our room had this type of drain many or all of the other rooms will have the same type… and many LOCATIONS probably have the same type… and it also seems obvious that housekeeping is NOT lifting up the drain covers"

Home2 Suites by Hilton Bowling Green