Hotels With Spa in Alberta, Canada

Was absolutely filthy because the room with the steam bath I would suggest bringing your own cleaner and making sure to clean the tub in the bathroom very well The bed was very comfortable though and yet the people behind the desk were yet very rude and very ignorant they had no manners at all and were very short with everyone

It was our first time to stay at a Holiday Inn. We decided to try because the reviews were positive. We found the staff and shuttle drivers were helpful. However, the room was old and the shower was old and mouldy, unlike the picture shown on their website's room detail page. The armchair was old with a big stain, and we were afraid to sit on it. The room was dark with stuffy air and very noisy. I appreciate the prompt response to the water dropping from the shower head, which disturbed us all night, and the replacement with a new shower head. Unfortunately, the problem got worse and the sound of water dropping to the floor continued... Plus, the guest above us started using a shower at 1 a.m. and the noise of water and loud hissing pipes woke us up. The air conditioning remote control was not working properly. Neither 'auto' or 'low' worked. Only 'high' worked, which was noisy and made the room too cold. So, during the night, we couldn't keep it on 'high' and the room got so hot. We had terrible sleep during our three-night stay. The room condition was not acceptable, and I find it insulting to offer a room like this to hotel guests. We will never stay at a Holiday Inn again.

Fantastic Hotel. Staff are exceptionally helpful and friendly. Property is very clean and well maintained. Location is excellent and the views are awesome. The beds are top quality and super comfortable. We are returning to the same property in 2 weeks and are really looking forward to it.

Everything was great - clean rooms, comfy bed, great breakfast, convenient shuttle to airport, very friendly and helpful staff - EXCEPT, in a hotel with “no smoking “ signs all over, we opened our room and were greeted by a very strong smell of cigarette smoke. We arrived after midnight and had to leave early, so I did not request a different room, and boy do I regret that decision. I had the worst night of sleep ever- the smoke smell was so strong. So if you plan to stay here, be sure you don’t get room 217, and ask if the room you are assigned was ever a smoking room. That’s all I can figure is what happened here. I would be very leery of staying here again based on what happened, and in spite of all the nice amenities the hotel offers.

We were on our way to Mexico and had to overnight in Calgary. Hotel had free shuttle and it was available all day on the hour. Our room was quiet and the staff excellent. Our stay was short but we were treated like our business was appreciated. They let us know our room was ready by email. It has an on site restuarant with other options near by.

Room was nice and clean. Breakfast had good selections. Staff was okay. However there was a guy taking the same elevator looking suspicious he did not tap his room key just let us do. He said he was struggling to get his room key and tried to search in his pants pocket but hands out with nothing. He came out the elevator on the same floor. We headed to different direction but when we were entering our room and looked to him, he turned around and walked back towards our direction. We went in the room right away closed and locked the door. Hotel can definitely do better regarding safety.

I had a wonderful stay here. The staff was very friendly and got us the room we wanted with no issues. The rooms were very nice and clean. The large pool and hot tub area was a great place to relax after a long day of hiking. Would recommend!

This hotel not only met our expectations but surpassed them! All the staff were very welcoming, friendly and helpful. The guest room is well appointed with a very comfortable bed, fridge, microwave, kettle, coffee maker, large screen tv, comfortable chair, a desk area, and large windows with blackout drapes. Slippers and robe are thoughtfully provided. The bathroom has a marble like surround with walk in shower. The vanity area has a large top. Hairdryer and makeup mirror supplied. Water pressure is great and the toilet even has a bidet. The property has a charming outdoor garden/patio area. The pool temperature is warm. The hot tub temperature is great, but is a bit on the small side. There is a well equiped gym for guest use. This hotel is truly a gem!

I liked the room that it had a tub in the bathroom and microwave and fridge as well. Very convenient for me. Breakfast was self serve with choices of cold and hot drinks, lots of fruits, yogurt in the fridge, cereals and choices of bread with a toaster at the end of the counter. The dining room area is large and sunny. Relaxing atmosphere. The checkin counter person was very helpful and at check out took the time to help me find my Wyndham membership account so I could earn my credit for staying there. Very pleasant experience over all.

I am paraplegic and I was travelling with my eight-year-old son. On August 30 I called the both of you Lodge to inquire about their accessibility policies. They told me they had an accessible guestroom that would meet my needs. I reserved the room for the night of September 6 upon arriving, I immediately noticed that there was no automatic doors or automatic door, opener buttons, the doorways were very narrow, and it was hard to get my wheelchair and the luggage in Inside. Once inside, I had to use the washroom, as we had just been travelling on a bus for hours, but I cannot fit my wheelchair in their washroom very easily, as it was not accessible in the least. I managed to get inside with the assistance of my child, but shutting the door was another story. After checking in, I realized that their ‘ Accessible’ room was all the way at the end of the hall tucked into the corner, with a very narrow hallway leading up to the door, which made it impossible for me to get inside without, once again, the assistance of my child. The room itself was a disgrace. Very small and not enough room on either side of the bed to allow a safe transfer. The curtains/windows were beyond my reach. I cannot have any light or fresh air and to add to the discomfort the room was smelt musty, and a faint odour of steel urine . I cannot even open the mini fridge or reach the television. The bed/mattress seemed like just a cheap double bed The bathroom doorways were so narrow. I could barely enter it, and even if I could access it easily, it would MM have been completely unuseable for me. There was not sufficient clearance under the sink for my wheelchair, I cannot get anywhere near the toilet, and there was no accessible bathing option, just a lowered bathtub that again, would have been completely useless to somebody in a wheelchair. If this was not insulting enough, not to mention frustrating, and very disappointing for me and my son, when I went and told the staff at the front desk that I was not able to stay in that room, as it would not be functional for me, put me in a different hotel and charged me a $50 upgrade fee, and they did not even offer to assist me moving to the hotel, which ended up causing Sun and I to miss already paid for attraction. Once I got to the other hotel, I realized I had to pay a $250 security deposit which was $50 more than the other hotel and $50 less I had for my vacation that I spent a great deal of time saving and budgeting for in total, I spent $160 more than I was planning on spending and it severely took a negative tool on our trip and it’s entirety and the ripple affect this caused was extensive. When I got home, I messaged the manager and asked him to make me finish the whole and addressed my concerns about the completed. Disregard for accessibility/safety. He tried to throw $50 at me and tell me that the accessible room works for many of his guests and that he was grateful for my feedback as they strive to achieve accessibil

Was absolutely filthy because the room with the steam bath I would suggest bringing your own cleaner and making sure to clean the tub in the bathroom very well The bed was very comfortable though and yet the people behind the desk were yet very rude and very ignorant they had no manners at all and were very short with everyone

It was our first time to stay at a Holiday Inn. We decided to try because the reviews were positive. We found the staff and shuttle drivers were helpful. However, the room was old and the shower was old and mouldy, unlike the picture shown on their website's room detail page. The armchair was old with a big stain, and we were afraid to sit on it. The room was dark with stuffy air and very noisy. I appreciate the prompt response to the water dropping from the shower head, which disturbed us all night, and the replacement with a new shower head. Unfortunately, the problem got worse and the sound of water dropping to the floor continued... Plus, the guest above us started using a shower at 1 a.m. and the noise of water and loud hissing pipes woke us up. The air conditioning remote control was not working properly. Neither 'auto' or 'low' worked. Only 'high' worked, which was noisy and made the room too cold. So, during the night, we couldn't keep it on 'high' and the room got so hot. We had terrible sleep during our three-night stay. The room condition was not acceptable, and I find it insulting to offer a room like this to hotel guests. We will never stay at a Holiday Inn again.

Everything was great - clean rooms, comfy bed, great breakfast, convenient shuttle to airport, very friendly and helpful staff - EXCEPT, in a hotel with “no smoking “ signs all over, we opened our room and were greeted by a very strong smell of cigarette smoke. We arrived after midnight and had to leave early, so I did not request a different room, and boy do I regret that decision. I had the worst night of sleep ever- the smoke smell was so strong. So if you plan to stay here, be sure you don’t get room 217, and ask if the room you are assigned was ever a smoking room. That’s all I can figure is what happened here. I would be very leery of staying here again based on what happened, and in spite of all the nice amenities the hotel offers.

We were on our way to Mexico and had to overnight in Calgary. Hotel had free shuttle and it was available all day on the hour. Our room was quiet and the staff excellent. Our stay was short but we were treated like our business was appreciated. They let us know our room was ready by email. It has an on site restuarant with other options near by.

This hotel not only met our expectations but surpassed them! All the staff were very welcoming, friendly and helpful. The guest room is well appointed with a very comfortable bed, fridge, microwave, kettle, coffee maker, large screen tv, comfortable chair, a desk area, and large windows with blackout drapes. Slippers and robe are thoughtfully provided. The bathroom has a marble like surround with walk in shower. The vanity area has a large top. Hairdryer and makeup mirror supplied. Water pressure is great and the toilet even has a bidet. The property has a charming outdoor garden/patio area. The pool temperature is warm. The hot tub temperature is great, but is a bit on the small side. There is a well equiped gym for guest use. This hotel is truly a gem!

Stayed one night prior to flying . Very professional reception staff. Was able to prebook the shuttle bus with the reception staff Lovely big room with king size bed and large comfortable sofa, large TV with multiple channels available Breakfast was included in the price, busy small room but managed to find a table, food was reasonable from the buffet. Check out was simple and the five minute journey to airport terminals on the shuttle bus was a breeze Would highly recommend this hotel

My stay at Hampton Inn by Hilton Calgary Airport North was fantastic! The hotel is conveniently located near the airport, making it perfect for travelers. I loved the free shuttle service, which made getting to and from the airport a breeze. The room was clean, modern, and very comfortable, providing a great night's sleep. I also appreciated the new coin laundry facilities, which were super convenient during my stay. The staff were friendly and efficient, and the complimentary breakfast had plenty of options to start the day right. Highly recommend for anyone traveling through Calgary!

I have stayed here more than once, Gray Eagle Hotel is as good as ever, and the Chinese food and buffet are beyond expectations. I strongly recommend everyone to stay here!

Really great hotel; nice rooms, bedding, shower. Seemed like it was brand new but I didn’t ask. We had a king bed with this mini couch that we discovered pulled out to a bed. We walked to the Peace bridge which was nice. Stephen Avenue was about 1/2 mile walk and a ton of cool restaurants and pubs are there. This hotel has a cool rooftop and two restaurants but we didn’t get a chance to go. People seemed to like them.

The reception staff had lovely smiles. There was no bathtub, but the shower was hot and comfortable. I wanted to turn on the heating, but I didn't know how to turn it on. I hope I can go again.

Fantastic Hotel. Staff are exceptionally helpful and friendly. Property is very clean and well maintained. Location is excellent and the views are awesome. The beds are top quality and super comfortable. We are returning to the same property in 2 weeks and are really looking forward to it.

I am paraplegic and I was travelling with my eight-year-old son. On August 30 I called the both of you Lodge to inquire about their accessibility policies. They told me they had an accessible guestroom that would meet my needs. I reserved the room for the night of September 6 upon arriving, I immediately noticed that there was no automatic doors or automatic door, opener buttons, the doorways were very narrow, and it was hard to get my wheelchair and the luggage in Inside. Once inside, I had to use the washroom, as we had just been travelling on a bus for hours, but I cannot fit my wheelchair in their washroom very easily, as it was not accessible in the least. I managed to get inside with the assistance of my child, but shutting the door was another story. After checking in, I realized that their ‘ Accessible’ room was all the way at the end of the hall tucked into the corner, with a very narrow hallway leading up to the door, which made it impossible for me to get inside without, once again, the assistance of my child. The room itself was a disgrace. Very small and not enough room on either side of the bed to allow a safe transfer. The curtains/windows were beyond my reach. I cannot have any light or fresh air and to add to the discomfort the room was smelt musty, and a faint odour of steel urine . I cannot even open the mini fridge or reach the television. The bed/mattress seemed like just a cheap double bed The bathroom doorways were so narrow. I could barely enter it, and even if I could access it easily, it would MM have been completely unuseable for me. There was not sufficient clearance under the sink for my wheelchair, I cannot get anywhere near the toilet, and there was no accessible bathing option, just a lowered bathtub that again, would have been completely useless to somebody in a wheelchair. If this was not insulting enough, not to mention frustrating, and very disappointing for me and my son, when I went and told the staff at the front desk that I was not able to stay in that room, as it would not be functional for me, put me in a different hotel and charged me a $50 upgrade fee, and they did not even offer to assist me moving to the hotel, which ended up causing Sun and I to miss already paid for attraction. Once I got to the other hotel, I realized I had to pay a $250 security deposit which was $50 more than the other hotel and $50 less I had for my vacation that I spent a great deal of time saving and budgeting for in total, I spent $160 more than I was planning on spending and it severely took a negative tool on our trip and it’s entirety and the ripple affect this caused was extensive. When I got home, I messaged the manager and asked him to make me finish the whole and addressed my concerns about the completed. Disregard for accessibility/safety. He tried to throw $50 at me and tell me that the accessible room works for many of his guests and that he was grateful for my feedback as they strive to achieve accessibil

For the price, this place is fine. I will say that it presents slightly different in the photos online than in person but there’s nothing that wrong with the rooms. The beds are very comfortable, the rooms are warm in very cold conditions, we felt very safe and the staff are very quick to attend to your needs. A renovation especially in the hallways would be a big improvement, and the shower doesn’t get hot hot - just warm. Overall a decent stay.

A cozy and warm place to stay in Banff! The location is really good, and the room is well-cleaned. All the people there are nice and willing to help. We have great time there :)

We returned last week from a 6 night stay at this hotel. We requested a large room with balcony and easy access to parking, since we are in our 80s. We also requested air conditioning, which not all of their rooms have. Kudos to Lily for helping us choose the perfect room for us. Our room was modern and spatious, with a kitchenette with microwave, stovetop, coffeemaker, and refrigerator. The large bathroom had loads of counter space and an extra large stall shower. There was a small table with two chairs for enjoying breakfasts in our room. Location of the hotel was also ideal for us. We were surrounded by mountains and beautiful scenery - away from the noise and traffic in the heart of the city, although only a few minutes away from the fantastic restaurants in Banff. As others have mentioned, this hotel provides bus passes for travel to the downtown area, with bus stops virtually at the hotel doorstep, which we used daily. It only took a few minutes on the bus to get into the heart of the city, which is so much easier than driving through Banff and trying to find convenient parking. Highly recommended!!

This was a very comfortable, well-managed hotel. The staff willingly changed our room when we asked to move from the first floor. Staff was exceptionally helpful and friendly. I would definitely stay here again! Price was high, but going rate in Banff.

Our stay was wonderful w the exception of 2 things: 1: The bedding was super thin (just a sheet and thin blanket) and I froze half the night, wearing my winter coat as a blanket...even w the heat cranked up. For the price, I expected to be comfortable. There were no extra blankets in our 1 bedroom, 2 floor suite. 2: Dogs r allowed at the hotel which I am ok w BUT we were woken up at 6 am by a large dog staying above us who was FREAKING OUT and barking constantly like it was trying to attack something or someone and my 6 year old is TERRIFIED of dogs! We had no choice but to leave our hotel room early in the morning to escape the dog's constant barking and when checking out, didn't even get so much as an apology from the staff when telling them why we were forced out of our room at 6:30am on our 15 year anniversary/my birthday. I wasn't expecting much but we were only there for 1 night and felt a little robbed of our stay and our little girl was traumatized by waking up to dogs that sounded like they were coming through our floor to attack us!!! If u r going to leave your dogs in a hotel alone, ensure they aren't going to freak out the entire time u r gone!!!! A very disappointing stay at our most favorite hotel!!!!

All the staff have been incredibly friendly, helpful and efficient. Room was lovely and clean and comfortable, the toiletries provided were amazing! Breakfast included in the price was so helpful we filled up on breakfast with cereals, muffins, cooked breakfast and my boyfriend loved the made to order omelettes, they knew his order by the 3rd morning. Then we'd go out for the day and wouldn't eat again untill the evening. After a long day out in the snow and cold weather we'd warm up in the hot tub and steam room.

This hotel is highly recommended in banff town. It has complete facilities and a warm and comfortable environment. You will get a three-day scenic bus ticket for free when you stay. It is very convenient to go to various attractions. The Italian restaurant on the first floor is also very delicious. ps The hotel adheres to the concept of environmental protection and does not have drinking water supply. It is said that banff can drink water directly or buy it at the market price. The hand sanitizer and soap are also made from local brands and are of good quality.

A hotel with a great location 🏨 Just a short walk from Banff Boulevard. A clean hotel that emphasizes wood 😊 Since the boulevard is close, it's okay if there are no restaurants inside the hotel 🆗 There's a steakhouse called ”bluebird” next to the hotel. The prices are reasonable and the customer service is excellent, so I recommend it. For breakfast, McDonald's is open 24 hours a day, and the restaurants in Park Lodge, which are affiliated with the hotel ❓, look good too. Even if you don't eat out, there is a supermarket and liquor store nearby, so it's even more reasonable to buy something there and take it home 👍 In addition, Park Lodge seems to have a spa, so if you bring your swimsuit, you can use it! ️ This time, I didn't bring my swimsuit, so it's a shame 😢 There are some things that are a shame. The way the water comes out of the shower is a bit difficult to use 😆 It's a bit of a shame that it's bar soap instead of body soap 😢 It's also a shame that there are no bathrobes 😢 But it's clean, the rooms are spacious, and it's close to the boulevard, which is the biggest advantage. I recommend it in combination with Park Lodge 😊👍

Room was nice and clean. Breakfast had good selections. Staff was okay. However there was a guy taking the same elevator looking suspicious he did not tap his room key just let us do. He said he was struggling to get his room key and tried to search in his pants pocket but hands out with nothing. He came out the elevator on the same floor. We headed to different direction but when we were entering our room and looked to him, he turned around and walked back towards our direction. We went in the room right away closed and locked the door. Hotel can definitely do better regarding safety.

I liked the room that it had a tub in the bathroom and microwave and fridge as well. Very convenient for me. Breakfast was self serve with choices of cold and hot drinks, lots of fruits, yogurt in the fridge, cereals and choices of bread with a toaster at the end of the counter. The dining room area is large and sunny. Relaxing atmosphere. The checkin counter person was very helpful and at check out took the time to help me find my Wyndham membership account so I could earn my credit for staying there. Very pleasant experience over all.

They have a comfortable bed where you can get a good sleep at night to relax after your travel. The room size is large compare to other hotels we’ve check in before. The air conditioner is awesome too for hot summer stay compare to other hotels which has a very old and noisy portable aircon. This is our second stay and we will still choose this hotel everytime we will visit edmonton. Highly recommended!!!

Staff were amazingly friendly and helpful. I had arrived earlier than expected and I was able to check in right away. The King room had a great view of downtown Edmonton. I enjoyed the business lounge access with evening aperitifs, the view of the city from the lounge and it was amazing to watch the sunset in the evening. Having breakfast included in my room rates was a great addition to the booking as it was convenient for me. You can also watch the sunrise if you get to the lounge early enough to get a seat by the window while having your breakfast there.

Booked this hotel..for 4 nights.. still here it’s night 2, but seriously going to be looking at other options in the morning for a better stay. I am paying 440$ a night for something that I thought was executive high end.. very disappointed. Plus side, the room is really great, beds and pillows are comfy and it is very clean. Here’s the thing, 440$ a night ? For what? Generally hotels that are in this price range come with: a concierge, a door man or two, room service, a mini bar, room service, turn down service, basic housekeeping service ,a room directory etc.. this hotel comes with no amenities which is just fine but at least lower your rates and don’t tout yourselves to be something you’re not. When I questioned front desk staff it was all blamed on Covid. Cop out at best and I feel sorry for your staff. I work in this industry and am appalled. Quit blaming the pandemic for your shortcomings. Great if you want to cheap out but at least lower your rates and call a spade a spade.

Hotel service is very good, parking is convenient (additional 11CAD tax included). The hotel has a small selection of breakfasts and it is no problem to eat. There is a Chinese restaurant on the first floor of the hotel. The taste is acceptable and the amount is very good.

When we checked in we wanted some hot water to make a cup of tea. None in the rooms which was ok but when we went down to the lobby to ask they told my wife to walk down to the convenience store down the road and ask for some. This despite having the facilities in the breakfast room next to reception, they just couldn’t be bothered opening the door. Also rooms were dusty and old, and in need of significant repairs. For what they charge you would definitely expect better. Internet is portioned out by the day and throttled which I have never experienced before. Overall it is of the quality of a rent by the hour / 50 dollar a night motel trying to call itself a hotel. Technically they refer to themselves as a “truck stop” which is pretty much our experience. Much better value from any other hotel in the area at his price point. Highly unreccomended

We booked the family room as we came with our teenaged kids for an oilers game. The room was HUGE! We had our own bedroom, and the kids had their own. Plus there is a pull out couch in the living room if you needed. The hotel is a great location, not overly far from west Ed mall or Roger’s place. The hotel itself is very clean and the front desk staff were great!

Definitely will stay again if I'm ever back in edmonton. Located near the mall and lots of food locations. Lots of parking. Very quiet, clean & comfortable. Staff was very friendly and accommodating to our extended stay, especially Arva at the front desk.

Ctrip.com commented that the hotel was ”poor” and booked the hotel with anxiety. - Because the hotel is in the city center - the subway is convenient for transportation - it is very convenient to go to the ”H” Italian restaurant - there is an airport to the hotel bus, so I know the bad reviews too. Booked. However, the beautiful airport hotel bus is sent to the hotel door for 18 yuan one-way - the front desk reception is a handsome Chinese guy, speaks Mandarin. The hotel is warm and welcoming. The swimming pool gym is on the top floor of the 27th floor - the scenery is very good and the room is upgraded to the 20th floor. After that, I also booked a Greyhound bus ticket to Calgary for me. It is worth a big compliment. This hotel is a five-star hotel on Ctrip.com, but it is a four-star hotel on Google Maps. But the hotel room facilities are good, the shower faucet is very good, completely subverting the original cognition. And in the past two days, I saw a Chinese tour group, and there was Chinatown nearby - although it was not big and felt that the law and order was not good, ”Happy everyone” produced good, especially after the meal, the sugar was great! Shantou Simi is free to eat - Qilian drink three bowls! Almost help the wall to leave the ”Happy Music” restaurant! Figure 3 ”H” Italian restaurant is also near Chinatown, the production is very good, the environment is very good, worth 4.6 points!