Hotels With spa in Sabah, Malaysia

One of the standout features of this hotel is the efficiency of the staff. The check-in and check-out processes were super fast, which is always appreciated after a long day of travel. Additionally, the hotel provides free parking, a major plus for those of us driving in KK where parking can often be a challenge. The accommodations were excellent. Both the room and the toilet were spotless, maintaining a high standard of cleanliness throughout my stay. I also appreciated that they were generous with essentials—there was sufficient drinking water provided, so I never felt the need to constantly request more. Breakfast at the hotel was a pleasant experience. While the quality of the food was nice, I did find the variety a bit limited and hope they can provide more choices in the future to keep the buffet exciting. However, the absolute highlight of the morning was the fresh juice station. It is easily the best part of the breakfast service; you can request specific fruits, and the staff prepares the juice freshly for you right on the spot. It’s a personalized touch that really elevates the meal.

Strategically located in the city centre. Walking distance to shopping malls, eateries, and the popular Gaya Street. Room was spacious, clean, and good for a single traveller like me. Much improvement and refurbishment/renovation is needed for its interior if this hotel intends to change from an old-school design to a newer and exclusive look. Otherwise, it gives an impression of a 1980s to 1990s era hotel room. The furniture is old and all buttons on the bedside drawers are not usable. The bathroom door has a squeaky sound.

I booked this Loft thinking it was like any other Loft that i’ve stayed before. But this here, exceeded my expectations by 100%! Le Meridien KK, thank yoy for the best stay i’ve ever had in my life. A very very big thank you to Natalie & Elvinna at the Club Lounge and to Herna for the swift and fuss free check-in/check out. I will be planning to try the executive suite on my next visit. Thank you!

Service: There was indeed a queue for check-in. Arrived at 4 PM, and the process was quite slow. The front desk staff spoke both Chinese and English, which was helpful. The luggage storage area was very convenient. Facilities: Although the hotel isn't brand new, it has a gym, pool, and even a sports hall. It also has its own snorkeling area. The food and drinks at the bar and restaurant were pretty good. It's suitable for staying in and not needing to venture out. Environment: This hotel complex is interconnected, allowing you to explore between the three hotels. There's also a pier where you can enjoy water sports and take a boat to an island (guests staying on Manukan Island board from next to this hotel). Hygiene: Clean, tidy, and promptly serviced.

I chose this resort for the sea view, and it was definitely worth it! I emailed the front desk in advance, but didn't get the specific room I requested. However, room 7516 had an amazing sea view. Room 7430, on the other hand, had some obstructions, so that's something to keep in mind. The room itself was quite spacious, and the bathroom was also large. Breakfast was just average and a bit crowded. The whole hotel really has that resort feel, with excellent facilities and a fun pool! There are also several restaurants, cafes, and kids' facilities. All in all, it's perfect for a relaxing getaway where you can just spend the whole day at the hotel doing nothing. The only downside was the incredibly slow service. Check-in took about 10 minutes per person, and even though late check-out was arranged, my room card stopped working and I had to go back to the front desk to reactivate it.

I stayed at this hotel for three days right after arriving in the country, and I'm very grateful for its location, cleanliness, and the staff's kindness. The breakfast times and menu were also very satisfactory. I also appreciate the swimming pool facilities and the friendly staff who manage them. Furthermore, in terms of value for money, this hotel is top-notch. I'm also very thankful for the check-out time and service.

Service: Absolutely fantastic! They provide complimentary waterproof phone pouches, raincoats, eye masks, and other little essentials. Plus, there are free iced drinks and, best of all, free laundry service – perfect for a trip to Sabah! The laundry is super fast too, and the housekeeper is very responsive to guests' needs. Facilities: Not great, actually. The space is small, and the apartment design has some issues. The shower stall has a tiny bathtub that's neither comfortable for a bath nor spacious enough for a shower. And the sink is a nightmare – water splashes everywhere the moment you wash your hands, so it feels like you're washing your hands and feet at the same time. Environment: It's an apartment within the Imago mall. Plane noise is quite noticeable, so I wouldn't recommend it if you're a light sleeper. Since everyone takes taxis around here, convenience of transportation isn't really an issue. There's also a fish noodle restaurant in the mall that wasn't very good. Cleanliness: Good. It was clean and tidy, with no visible stains.

Hotel was ok for the money. It looked like it had seen better days. The staff were pleasant. The bedding and towels were grey and the carpet had many dirty marks. The bathroom looked like it hadn’t seen a thorough clean in years. There was a kettle but no tea or coffee. In summary it was ok for an overnight stay on the way to the airport but definitely wouldn’t stay any longer.

We booked a renovated room, supposedly from 2 years ago, but when we arrived at 6 PM, they told us there were no rooms on the second floor, only on the first. They assured us it was the 'best room,' but as soon as we entered, there was a strong musty smell, and the hairdryer sounded like it was about to explode. After watching the sunset and having dinner, we returned to find the room getting hotter and hotter. We then realized the air conditioning was broken. It took three calls to finally get through to the front desk. The maintenance worker spent half an hour trying to fix it with no progress, and then told us we'd have to switch rooms. During all this, the room was incredibly stuffy and hot, almost unbearable. The front desk kept apologizing but only offered an extended checkout or a ride to the city the next day, and we had to decide on the spot what time we wanted to leave. This 'sorry' attitude was really disappointing and quite unbelievable. The funniest part was that the room they moved us to was on the second floor – the very floor they said had no availability earlier. It was clean, no musty smell, and not hot at all. It makes you wonder who they were saving those rooms for, or if they were discriminating against us. The hotel environment itself is beautiful and very photogenic, with lots of free and paid activities. Feeding the monitor lizards was fun. However, the front desk's attitude and their handling of issues were consistently poor. Exercise caution if you decide to stay here. Also, we heard the hotel restaurants aren't great. We ate at the sunset bar, which was enough to fill us up, but you can't order takeout.

I recommend booking directly on the Shangri-La official website, as this site is just an agent and not a partnership between Trip.com and Shangri-La. The room view I was given was particularly bad, and I booked this hotel specifically to watch the sunset. The front desk was very slow; I had to wait a long time to check in. Even though it was only 15 minutes before 3 PM, they wouldn't give me the room key early; I had to wait until after 3 PM. When I opened the door to my room, there was a staff member inside, which really startled me! She had closed the door and was doing something in the room; you wouldn't have known anyone was in there if the door hadn't been opened. She left only after she saw us enter the room. The breakfast, however, was plentiful and the most satisfying part of my stay. I hope the hotel improves its service.