Ilheus Hotels with balcony

I really liked everything about the hotel until it was time to check out. The reception staff didn't seem to know if I had paid for all my restaurant expenses, even though I had the receipt machine's proof in hand. They kept holding me up to confirm if everything was paid. I found this very annoying because when we arrived, we were informed at the restaurant that consumption was to be paid on the spot and not charged to the room number. So we paid for everything with Pix as we went. And in the end, they still weren't sure if everything was paid. I found it super strange. We are simple people traveling as a family for the first time, but it felt like they thought we were poor and trying to skip out on the bill, even though everything was already paid.

The hotel is wonderful. Well located, large room, good bed, coffee with many varieties, very pleasant and friendly staff service . Excellent cleaning

A estrutura do Hotel é excelente, entretanto, precisa de mais cuidados. O quarto possui uma estrutura boa, cama de casal box em bom estado, entretanto, os colchões das camas de solteiro estão precisando ser trocados. As piscinas são limpas diariamente sendo bem cuidados, a área infantil e a área de jogos não foram limpos durante nossa estada, parece que esta área não é muito vista pelo hotel. As estruturas existentes de cabanas na praia precisa de cuidado para que as pessoas possam curtir o visual pois a praia é linda. O café da manhã é simples mas bom. O restaurante do hotel é terceirizado com opções diferentes para o almoço. Anoite as opções de lanches não são muito bons, bom levar algo diferente quando levar crianças. O atendimento da recepção é muito bom. Fomos em família e aproveitamos bastante.

Muito bom, belo jardim, cama confortável e café da manhã no quarto!!!

The resort is too beautiful. Wonderful swimming pool, child area, animation. The part of the beach is beautiful tb, has acaraja, ice cream. We stay in the front room, all right. I thought it was dangerous for those with children the room's dress to stay in front of the river and has no protection.

The Resort has an excellent leisure structure with area for children and adults ( with shows during the night period). Besides this positive question we go to the negative: Beside the restaurant near the beach there are cats that do their needs next to the bar, the smell is horrible, at the point of losing appetite. The restaurant is a bit fat, but ”generical” there is no taste of a regional food. The staff's bad humor is visible, as much as there is constraint to ask for something. There is a near resort that staff make you feel at home, but not there!