Miami Hotels with balcony

Right in the center of Coconut Grove, convenient to everything. Bellini Restaurant is quite good, but not stellar. Housekeeping is the best I’ve ever encountered. However, on a Saturday, at noon, they booked a little-kids birthday party at the pool. What? Adults were trying to relax, enjoy the pool, etc., but we were surrounded by a herd of screaming kids. A big mistake. Again, otherwise, a delightful stay.

This is an absolutely beautiful suites hotel. Every where is spotlessly clean. They were so accommodating. We arrived 6 hours early and we were still allowed to check in to our room. Suites have every thing you need. Staff were friendly and helpful. I would definitely stay here again.

The hotel room was very well equipped. The beds were comfortable and the mattresses were soft and hard enough for me to sleep well. The air conditioning in the room cooled well and the internet was stable, which fully met my daily needs. The bathroom was clean and hygienic and the quality of the toiletries was good. The taste of the food and beverage was also very good. In addition, there are many snack streets near the hotel, which is convenient for us to taste local specialities. The location of the hotel is also very convenient to the metro station and bus station. In addition, there are many food streets near the hotel, which is convenient for us to taste the local specialities. Overall, the experience of staying at the hotel was very satisfactory and cost-effective. I will definitely choose this hotel again when I come back here in the future 👏.

Yesterday, I experienced a three-hour delay in receiving my scheduled doses. The check-in process concluded at 10:00 p.m., and I did not receive a confirmation call. Upon the return of the night staff, I was informed that I needed to be on the list, despite already being included. Although check-out is scheduled for 11:30 a.m., I was required to release my cleaning personnel early to facilitate room cleaning. I received no communication via phone, email, or text throughout the night. Based on this experience, I cannot recommend this establishment for those arriving during nighttime hours. Furthermore, this morning, the front desk was unattended, and all access points were secured with a code. To date, I have not received any email correspondence, nor has the reimbursement for my massage been processed.

The hotel is luxuriously decorated and elegant. It is very convenient to go to the mall near Brickell Center,, with many food choices, close distance, good view and advanced facilities.

From check-in to check-out, everything was perfect. The butler at all the door allowed us to park the car in front for 15 minutes to unload our luggage and to check in quickly - really appreciated the flexibility. The room was clean, the bed was super comfortable. Highly recommended!

New, small hotel in a great location. Had a fresh free breakfast and even bikes for use! My only gripe was the check-in process, which is online since no employees are present at the hotel, but Trip.com sends no advance information on it so you have to do it when you arrive (see my favorite meme pictured for directions on how to check-in)

Clean and beautiful views.

Everything was very good. It is clean and well located. My room was in front of the elevator, so it was a title bit noisy due the people talking at my door.

Review: I arrived at 7:00 AM and found no staff, no reception, and no check-in instructions. My wife and I had to wait outside until another guest happened to come out and let us in. Inside, I met someone who I thought was staff, but he was just another guest. He tried to help me contact the hotel, but no one — not even other guests — could reach the manager. There is no real lobby, just a yard. I waited three hours outside until someone finally responded. Then I was told I couldn’t check in until 3:00 PM unless I paid $100 extra. That’s way more than most hotels charge for early check-in which is about 20$. I asked for a refund so I could leave — they refused. With no choice, I left my luggage with the housekeeper (the only helpful person) and had to walk around the city with my wife for six hours before coming back. When I finally checked in, I just got a text message with a door code — no person, no welcome. The room had lots of bugs, and both of us got bitten badly overnight. There were even cockroaches in the kitchen. This is not a real hotel. It’s overpriced, poorly managed, and has no customer service. Avoid if you care about basic hospitality.