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9.1/10
Great
KKrissanThe hotel is clean and spacious. The bed is soft, and I sank into it. I loved that they have a mini kitchen area with a microwave and coffee maker. The shuttle service was available for airport drop-off, I even requested a wake-up call and received it on time!However, I couldn't get the air-conditioning unit to adjust to warm, and it was very noisy
The email address and the payment options on the site are incorrect and misleading.
I recommend them updating the info (email address and the type of cards they accept).
HHNQ20061129I chose this place because I had an early flight the next morning. The room wasn't huge but was decent, the bedding was comfortable, and there was a fridge but no microwave. The male Korean staff member at the front desk was incredibly rude. He had a cold expression the entire time, as if everyone owed him something, and was very unfriendly towards Chinese people. My daughter's flight was canceled, so I was at the front desk trying to communicate with him, asking him to write down the location for the pickup car. He was very reluctant and pulled out a long sheet of text for me to take a picture of and send to my daughter. I asked him to just write the location, and again, he was very unwilling, just scribbled on the paper. I used a translation app, and he said something about needing to speak English if I came to Canada, all with a straight face and a bad tone! It was infuriating. Later, my daughter found the manager, who reprimanded the Korean staff member. Both the manager and the female staff at the front desk were very warm and helpful, especially the manager, who enthusiastically helped me sort everything out and arranged the room, which allowed me to go to the airport with peace of mind. That male Korean front desk staff member is completely unfit for his position.
라라라They offer a shuttle bus for pick-up and drop-off at the hotel, which is super convenient! It's about a 15-minute ride from the airport. Just a heads-up, the pick-up points for Terminals 1 and 3 are on the business card, so make sure to check that out. And you absolutely *have* to call the number to arrange the pick-up! This hotel offers great value for money, and the staff are really friendly, though it does have a bit of an older feel to it.
GGuest UserThe room is very large and spacious, the facilities and equipment are relatively new, and the overall feeling is good! The breakfast is also OK, but there are not many varieties.
MmatalesRoom had chemical smell. A strong one. Similar to new material gasing. Had to change room after waking up with headache. People were nice. Other room had same smell but much less and was tolerable. Gym should not be called a gym. One bench that is not stable. And dumbbells up to 35 lbs. Few cardio machine. Don't forget something there. As I call every day and they just say they will get back to me. But never do.
GGuest UserI stayed for three days with my daughter for a mom and daughter trip. Appearance is beautiful and desk staff was nice and helpful but I don’t think the room we stayed is appropriate for guests who pay for it. I chose this place for a free parking and close to YYZ.
The room was incredibly small and structurally wrong for people to move inside the room. The washroom door fully didn’t open and the ceiling was very low so I had to be very careful not to bump my head to the ceiling. The room picture they posted on the website looked great and cozy but that isn’t important anymore if we can’t move around. One more, they had a wedding party on the second day and very loud music was on by 1 am and next day there was another party but it wasn’t that loud. You have to check if they have party guests during your staying before you book.
GGuest UserIt wasn't a mind-blowing breakfast, but having it included was definitely a plus.
Making my own waffles was a fun touch.
I had an early flight at 5 AM for my next leg of the trip and was planning to take an Uber. However, the front desk staff, during check-in, proactively asked when I'd need the shuttle bus and arranged it for me (free of charge, of course). This made my trip so much more stress-free.
Both the front desk staff and the shuttle driver were very friendly and kind.
AA10117The advantage of this hotel is that it is close to the airport and convenient for travelers to go to the airport. After all, given the price of this brand, I understand the hardware and software standards that the Marriott Fairfield chain must have.
The breakfast is on the first floor, and the content is basically North American style. It is really not good and rich. The egg, pancake, bread, fruit and coffee series are full. The shuttle bus to the airport does not need to be reserved every half an hour (but regardless of the pick-up). The hotel is very clean overall, the room is a suite, the specific facilities are not detailed in the pictures. The room is equipped with coffee but no kettle, and the sound insulation is not very good. The feeling of one night is actually limited, and it does not represent all. Many of them are just seen without real experience. I hope what I write can be helpful.
GGuest UserI had a great stay at Radisson. The service was excellent—staff were friendly, attentive, and quick to assist with any requests. The facilities were well-maintained and comfortable, making for a relaxing experience. I also enjoyed the food, special shout to Shivam for his amazing service at the breakfast. There was one issue: the WiFi was not working properly—it was either too slow or intermittent. Thankfully, I had mobile data, so I was able to manage, but it could have been quite inconvenient otherwise. Overall, it was a wonderful stay, and I would definitely recommend this hotel to others!
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