Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 7, 2026
Guest UserBeautiful hotel with excellent customer service. My request was granted promptly, which I really appreciated. The room was clean, tidy, and very comfortable, making my stay feel like a home away from home. The staff were friendly, helpful, and made sure everything was perfect throughout my stay. I thoroughly enjoyed my time here and will definitely be booking again. Highly recommended
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Price per night from:NZD 159
Guest User
I had an enjoyable stay at the hotel. There was a roof terrace and I dined there on my last evening. The food was lovely with great views
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Price per night from:NZD 130
Posted on Aug 31, 2026|Executive King Room
Guest User
I really enjoyed my stay in the Executive King Room. The room was spacious, comfortable and nicely presented, with a good standard of amenities. It had a bathtub, capsule coffee machine, kettle, tea, and snacks in the room. It was a relaxing and comfortable stay. The breakfast was really nice but there could be a little more options as it is mostly typical English breakfast.
My train to leave was later in the day. The staff were friendly but strict when I asked for a later check-out out by an hour, charging 20 gbp extra.
Overall, I was very happy with the room and would happily stay here again.
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Price per night from:NZD 166
Posted on Sep 4, 2026|Queen Room with Sofa Bed
Guest UserThe receptionists have a great attitude and offer timely help. They can also explain all our questions clearly right away.
One minor downside is that the hotel is sometimes too busy and may overlook our requests. However, they will respond actively once we remind them later.
Overall, it is a nice place. Since it is near the train station, the property has strict access control, which makes us feel safe. There is a staff member at the entrance to register everyone coming in, giving us a strong sense of security.
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Price per night from:NZD 165
Guest User
Great service, really attentive staff. The restaurant food was good although very heavy on chicken based dishes and limited on vegan options. The room was good and came with complimentary drinks and snacks.
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Price per night from:NZD 139
Guest User
Our experience at this hotel was fantastic. **Location:** The location was ideal for nightlife, with laughter and excitement nearby. However, the hotel's corner position shielded us from noise, ensuring a peaceful night's sleep for our kids. It was just a 7-minute walk to Central Station and the town, surrounded by numerous restaurants. **Service and Cleanliness:** We arrived before the 3 PM check-in and were allowed to check in early, despite the 4 PM policy. The room was clean and spacious enough for our family. The lobby had a lovely sitting area and a small bar, but we chose to explore the many dining options in the city instead.
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Price per night from:NZD 118
Posted on Aug 15, 2026|Bed in 6-Bed Female Dormitory Ensuite
MayneNThe hostel is in a great location, very close to the city centre and within easy walking distance.
The cleanliness was okay overall, although the extractor fan in the bathroom wasn’t working properly, so the room felt a little damp. One very positive detail was the hand soap and shampoo provided, they smelled amazing.
The staff are very friendly and welcoming, and the common area is comfortable and cosy. There is no kitchen, but coffee and snacks are available.
There can be some noise from the other rooms and from doors being slammed. I was a little unlucky during my stay because there was a children’s football team staying at the hostel. They were quite noisy late at night and early in the morning, knocking on doors, shouting and running through the corridors. Of course, this wasn’t the hostel’s fault, but unfortunately it made my stay less enjoyable.
Overall, I would still recommend this hostel, especially to women travelling solo. I felt safe and comfortable during my stay.
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Price per night from:NZD 38
Posted on Jun 21, 2026
H the explorerIdeal location right by the train station. Hotel room was lovely, beds comfortable, shower warm - large spacious room. Mini bar also. Hotel staff friendly breakfast was available at extra charge but did not have it. Would stay here again.
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Price per night from:NZD 177
Posted on Jun 16, 2025
Guest User
Lovely hotel in excellent location. However, when got back to our room in the evening, there was a loud disco going on above us, from the brochure of the hotel it was indicated this would end at midnight. We still heard it at 2am . We also tried to order room service and got no answer on phone.
Finally, we were woken at 8am Sunday morning by what sounded like cleaners moving all the furniture and scrapping the floor.
We mentioned it on checking out, and although the staff apologised, it did not sound very sincere. Would be reluctant to return .
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Price per night from:NZD 142
Posted on Apr 25, 2026
Guest User
I didn't arrive until almost 2am, so just slept for a few hours then left to go back to airport. The room was spotless. The room I was in could do with updating but the bed was an absolute dream. I will definitely use them again when I have to stay at the airport
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Price per night from:NZD 95