Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Oct 19, 2025|Accessible Queen Studio Suite
a4292The hotel is a bit out of the way, and while the surroundings are very quiet, it felt a little unsafe to go out after dark. It was a pleasant surprise that the front desk staff had their own translation device, and the restaurant even offered hot water, showing the hotel's inclusivity and genuine hospitality towards guests from all over the world. The room was spacious and well-equipped, and parking was convenient.
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Price per night from:PHP 8,112
Posted on Mar 31, 2026|Queen Accessible Room
Guest UserWhat a perfect location for a flight from Newcastle.. The room was massive , beautiful bedding, fridge , kettle , coffee etc and a delicious complimentary cookie when we checked in. We ate in the Italian restaurant where the waiter and waitresses were so smiley and helpful. Wonderful service . We’ll be back for certain
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Price per night from:PHP 8,028
Posted on Jul 18, 2026|Queen Room with Sofa Bed
Guest UserAttended a graduation ceremony, and this hotel was super convenient, right next to the train station – literally stepped out and there it was. Perfect since we were constantly going back and forth. There's also a commercial street nearby, so shopping and food were easily accessible. The facilities were good too, standard Hampton by Hilton setup, and the hygiene was decent. Breakfast was excellent, and the service was okay. The only downside was having to pay a £25 deposit upon check-in, which hardly any other hotels require.
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Price per night from:PHP 6,822
Posted on Jul 1, 2026
Guest UserWe have stayed at this hotel on several occasions due to its location which suits our needs perfectly for shopping and bars and restaurants
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Price per night from:PHP 5,673
Posted on Aug 16, 2025|Junior King Suite With Sofa Bed And Kitchen
Guest UserBooked a room away from the lift. Gave us a room next to the lift. Went down to see ifcwe could get it changed as we wanted a quiet room On check in we requested this so obviously next to the lift facing the stack is not a quiet room. Next room was directly above the hotels air conditioning unit gave up as obviously the receptionist was having a serious customer service melt down especially when we went out 10 minutes later and she called over ..is that room OK for you? Obviously not as the air conditioning unit screamed all night long we just said yes as what was the best room going to be ?? Certainly will not be back thanks to the totally piss taking receptionist
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Price per night from:PHP 7,645
Posted on Jul 26, 2026|Bed In 14 Bed Ensuite Dormitory
Guest UserThey have a coffee/tea/ hot chocolate corner with a microwave. Next to it a chill out space with tables and TV.
Nice clean showers and toilet in the room.
One shower was missing shampoo and soap and only had conditioner.
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Price per night from:PHP 1,430
Posted on Mar 31, 2026|1 Queen Bed Standard Double Rain Shower
HuantiandinghudelangmanThe facilities are relatively new, but there's no main light in the bedroom, making it very dim at night. The bathroom is quite spacious, but lacks heating. The shower has great water pressure, which is a plus. There's a mini-fridge with two complimentary bottles of water, and you can ask the front desk for more if needed.
The cleanliness was generally acceptable.
The hotel's location is close to the train station. You can faintly hear the train from the room, but it wasn't a major issue. It's an 8-minute walk from the train station to the hotel, but you have to go around the front of the station to get to the back where the hotel is situated. This can be a bit challenging if you have heavy luggage, as the path isn't entirely flat and requires some effort.
For service, the front desk offers luggage storage. However, there was only one person at the front desk during check-in, so I had to wait for quite a while.
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Price per night from:PHP 8,215
Posted on May 11, 2026|Premium King Room-Accessible
chaonan huangWe had a really good stay here. The staff were kind, helpful, and professional throughout. When our air conditioning was not working properly, we called for assistance and someone came to check it within five minutes, which was impressive. At check-in, the staff also recommended some places to visit nearby, which was very helpful. Breakfast was made to order, so you could choose what you liked from the menu. I thought this was a brilliant idea, as it helps reduce waste and gives guests more choice.
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Price per night from:PHP 6,860
Posted on Jul 24, 2026|Standard Double Room
Anonymous UserThe hotel is conveniently located near the train station, but it’s quite a walk to the main attractions. The reception staff were very friendly, and the service overall was excellent. However, the hotel itself feels a bit dated and could use some renovation.
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Price per night from:PHP 4,907
Posted on Oct 10, 2025|City Twin Room
Guest UserThe location is excellent, directly opposite Newcastle train station. The day before, I stayed at the Hampton next door. The price increased significantly the next day, so I moved to this one, which had a stable price. However, it was really bad, and I advise my fellow countrymen to be cautious about staying here.
The room itself matched the merchant's photos. The bathroom was generally spacious, but there was a significant waste of space. It shouldn't have been designed like this after a renovation. I've never seen such a ridiculously designed sink; the faucet is too close to the basin, so simply washing your hands causes water to spill all over the floor. There's also no floor drain in the bathroom, so we had to cover the entire floor with towels.
Also, a £50 deposit is required upon check-in, authorized via credit card. Other hotels usually release it immediately upon checkout. I specifically asked when checking out, and they said it would take 'a few days.' I don't understand why. I waited a week and it still wasn't refunded. After Ctrip customer service intervened, it was immediately refunded. Truly outrageous.
Personally, I think as long as the Hampton by Hilton next door isn't more than 50% more expensive, I'd still recommend staying at the Hampton. It has better facilities, includes breakfast, and the service is better. Don't come here to be annoyed.
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Price per night from:PHP 6,290