The County Hotel & County Aparthotel Newcastle is an ideal spot for travelers wanting to discover the city. Visitors to Newcastle upon Tyne will find that the County Hotel & County Aparthotel Newcastle is a fantastic accommodation choice. The hotel is conveniently located just 200m from Newcastle and 18km from Newcastle International Airport. Being just minutes away from Central Metro Station allows guests to explore the city with ease. There's plenty to do nearby, with Newcastle Arts Centre, Newcastle City Mosque and Central Station all within a short distance. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. For those driving themselves, parking is provided on site. Guests tell us the location of this hotel is fantastic.
"The location is excellent, directly opposite Newcastle train station. The day before, I stayed at the Hampton next door. The price increased significantly the next day, so I moved to this one, which had a stable price. However, it was really bad, and I advise my fellow countrymen to be cautious about staying here.
The room itself matched the merchant's photos. The bathroom was generally spacious, but there was a significant waste of space. It shouldn't have been designed like this after a renovation. I've never seen such a ridiculously designed sink; the faucet is too close to the basin, so simply washing your hands causes water to spill all over the floor. There's also no floor drain in the bathroom, so we had to cover the entire floor with towels.
Also, a £50 deposit is required upon check-in, authorized via credit card. Other hotels usually release it immediately upon checkout. I specifically asked when checking out, and they said it would take 'a few days.' I don't understand why. I waited a week and it still wasn't refunded. After Ctrip customer service intervened, it was immediately refunded. Truly outrageous.
Personally, I think as long as the Hampton by Hilton next door isn't more than 50% more expensive, I'd still recommend staying at the Hampton. It has better facilities, includes breakfast, and the service is better. Don't come here to be annoyed."