Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 16, 2026|Executive 4 Bedroom Suite With Onsen
Minnie J.This is our favorite hotel from the trip! If I ever get a chance to go back, I'd definitely stay there again. The staff are incredibly lovely and friendly. The hotel breakfast is excellent – if 10 is the highest, I'd give it 100! Even during the low season, they maintained high standards for everything. The room was fantastic. We stayed in room 703, a four-bedroom unit, and it was super comfortable. The view was beautiful, and the room was clean and very new. I loved every square inch of it. The whole family voted this as the number one accommodation of our trip!
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Price per night from:$202
Posted on Aug 1, 2026|Deluxe One Bedroom Suite
Anonymous User
The rooms at Sansui Hotel are very spacious, and you can see Mount Yotei right from the window! There's a large private onsen tub in the room, so personally, I felt no need to go to a separate public onsen. The in-room hot spring was more than enough! The kitchen was fully equipped with utensils, and there was even a washing machine and a dishwasher! Grace, one of the hotel staff, speaks Chinese and provides excellent service! If you want to go somewhere that's not too far, the hotel will arrange car pick-up and drop-off! It was a perfect holiday!
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Price per night from:$173
Posted on Mar 16, 2026
Guest User
A very nice, new hotel with a resort feel. While skiing isn't ski-in and out, the shuttle bus is very convenient, and there's a ski locker. The hotel also has hot springs, massage parlors, and omakase (massage parlors), so you won't feel tired after skiing.
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Price per night from:$72
Posted on May 12, 2026
Guest UserThis hotel is located on a hilltop, offering fantastic views of both the lake and the sea. We stayed in a lake-view room this time and even caught a fireworks display at night, though they were a bit small. The sunrise in the morning was absolutely beautiful, with a very tranquil lake. While the hotel is a bit older, the amenities and service are still top-notch. I really love this hotel.
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Price per night from:$191
Posted on Jan 5, 2026
Guest User
From the moment we pulled up to The Green Leaf, we felt incredibly welcome. The level of service here is personal and sincere; I was so impressed that the staff took the time to remember my name. It creates such a 'homey' and inviting atmosphere that is hard to find elsewhere. If you want a stay where you feel like a valued guest rather than just a room number, this is the place to be!
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Price per night from:$97
Posted on May 23, 2026
Yee11Stayed at the Deluxe Villa in WE Hotel Toya Dusit Collection and it was honestly one of the nicest stays during our Hokkaido trip. The villa was extremely spacious, clean, and beautifully designed with a very modern Japanese style.
What surprised us most was how big the villa actually was — it came with 3 bedrooms, 3 toilets, a large living room, dining area, laundry room, and even 2 floors. It truly felt more like staying in a luxury private house rather than a hotel.
The atmosphere was very peaceful and relaxing, perfect for a getaway near Lake Toya. We especially loved the warm wood interior, tatami-style seating area, huge windows, and cozy living space. The bedrooms were comfortable and the entire villa was very well maintained.
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Price per night from:$196
Posted on Mar 23, 2025
Guest UserFantastic environment just in front a ski resort with stunning view. Good carpark space for guests.
Just happened it is snowing and the view is like a paradise.
Rooms are on upstairs 1 floor, do request assistance from the helpful staff to assist you.
All the staff is friendly, handsome and beautiful.
Try to offer some Japanese food as that's what we expected, for breakfast and dinner.
The cafe is beautiful, needs more marketing exposure.
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Price per night from:$57
Posted on Mar 9, 2026
Guest User
Location is a little bit away from the ski lifts but they do have a shuttle bus although I wish there were more bus timings.
Staff were friendly and helpful although not all speak English.
Buffet breakfast was nice. We tried the dinner on two nights and they were quite similar. Dinner was a bit on the expensive side so would not recommend eating there mutiple nights in a row due to the lack of variety. There is a small course section to the dinner and then a buffet but I’d prefer more of a kaiseki style course with quality over quantity.
Absolutely loved the live music every night from 7:39-8:30pm.
Rooms were clean and comfortable. There is a bus that stops outside the hotel for travellers taking the coach from the airport/sapporo. The local bus to the train station also stops outside.
Onsen was a bit too hot for my liking but it was a nice size.
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Price per night from:$108
Posted on Feb 28, 2026
Guest User
The room was perfectly satisfactory in terms of cleanliness, facilities, and size. The view was also breathtaking, I absolutely loved it. My only minor complaint would be about the short-haired female staff member at the front desk who provided Chinese-language service. Her attitude was very robotic, especially during our New Year check-in. She responded to guests mechanically, completely devoid of any warmth. Speaking the same language, it was quite off-putting to encounter such a cold demeanor. Thankfully, the hotel's other staff members, who spoke different languages, managed to salvage what could have been a poor start. The chef even came out personally to thank guests after the dinner service, and the buffet chef patiently helped us reserve a table for the incredibly popular buffet when we met him. These experiences truly reflect the quality and professionalism of the hotel's management. Additionally, the cleaning staff were very polite and always greeted us. It's just that particular Chinese-speaking female front desk staff, for some unknown reason, always seemed to have a displeased expression while standing at the reception. Sigh.
The hotel's shuttle bus service to and from New Chitose and Sapporo City is very convenient, but you need to book it online in advance. There are both free and paid options, depending on your pick-up location, and the earliest departures are quite early.
The buffet was very affordable, and the front desk reminded us that Marriott members get a significant discount. Being a ski hotel, facilities like the onsen pool and shops only open after 2 PM.
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Price per night from:$103
Posted on Jul 17, 2026|Lake Side Japanese-Western Style Room, Non-smoking
Guest User
Booked the lake view room, able to see the fireworks directly from the room.
Room is very spacious, 2 futon + 2 western bed provided.
You may take this room, if you would to experience the futon, however, are unsure if you can get used to it.
Breakfast is had a lot of varieties of food, however, the breakfast ended a little earlier (9am - last entrance). Close at 9.30pm.
Dinner - last call at 8pm, start from 6pm - 8pm (set meal). Contain rice/raw salmon,fish/vegetables/etc.
Mama didn't really like the dinner as it served quite a lot of raw food.
Indoor Onsen/Outdoor Onsen/ Cave Onsen available throughout the night.
Great value for money.
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Price per night from:$89