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9.8/10
Outstanding
LLjd888This is one of the best you can get in Niseko, Hirafu area.
It has a ski in ski out gondola very near to it, and another Ace Gondola which is about 2-3mins walk from the main entrance of Sansui.
Besides location, the service provided is exceptional. The staffs were great, driver service provided on a first come first serve basis, there is Onsen facilities and the buffet breakfast was amazing too.
There's also a good omakase restaurant in it.
Room was definitely very well sized and properly furnished with amazing views during winter and not to mention the cleanliness is amazing.
Overall, 5 star experience stay there. Definitely going back again
NN YipThis is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included.
It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel.
The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options.
There was no gym in the hotel and difficult to do some proper full-body exercise.
Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us.
We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better.
Staff in general was very helpful and friendly and some of them spoke English and Chinese.
The hotel was short of staff IMO. I could see them running around in the hotel.
The ski equipment room could be equipped with better facility to dry ski boots and gloves.
Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway.
The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run.
GGuest UserIt’s a beautiful hotel, room is excellent. The grounds around the hotel is very pleasant, making strolling around the area refreshing. It’s was during the off peak period, so it’s not crowded, though several businesses were not opened. It’s a good time to enjoy some less energetic exercises like walking around and enjoying the scenery and fresh air.
GGuest UserWonderful ski in/ski out location. Lovely family accommodation with everything you need. Close to convenience store and restaurants. Sunday was extremely helpful and transported us to the local train station at the end of our stay. Gustav was very helpful via email but the resort was uncontactable on arrival to arrange hotel transfer from the bus drop-off (reception phone switched to after hours message). Also could not get a taxi (none available on the app) so had to walk up the hill dragging luggage. That was our only complaint.
AAnonymous UserOverall a great stay. The biggest advantage is the convenience. It is truly ski in ski out, which makes it very easy to access the slopes without needing to travel anywhere.
The slopes here are also very beginner friendly. They are not too steep, which makes it a comfortable place to learn or practice skiing. I also took a 2 hour private ski lesson arranged through the hotel. Our instructor, Yuki, was very friendly, patient, and encouraging, which made the learning experience enjoyable.
The only downside was the food. Both the dinner and breakfast buffet had quite limited variety, and the taste was just average. Considering the price we paid, the food did not feel very worth it.
Overall, it is still a good place to stay if you want convenience and easy access to beginner friendly slopes. Just do not expect too much from the buffet.
GGuest UserFantastic environment just in front a ski resort with stunning view. Good carpark space for guests.
Just happened it is snowing and the view is like a paradise.
Rooms are on upstairs 1 floor, do request assistance from the helpful staff to assist you.
All the staff is friendly, handsome and beautiful.
Try to offer some Japanese food as that's what we expected, for breakfast and dinner.
The cafe is beautiful, needs more marketing exposure.
GGuest UserI love this place so much. The scenery is so beautiful that I don't want to leave. Hahaha. The room is very, very big. It's not easy to stay here. There are big floor-to-ceiling windows and snow outside. There are hot springs, washing machines and floor heating in the house. The configuration is quite complete. We ordered a dinner package and we chose Western style. The dishes were exquisite and the portions were quite large. I especially want to thank the driver who came to Hirafu to pick us up because we made a mistake and asked him to drive to Hilton. The driver who took us to the JR point in Kujian also helped to carry the suitcases. He was very considerate. The service staff here are very enthusiastic ❤️
GGuest UserEnjoying the onsen in the hotel after a long day of skiing was so refreshing and soothing. Their breakfast was nice too with varieties and our room was so spacious, we enjoyed our stay there.
DDzulhaidyThe hostel does not have a shared kitchen but only a fridge and a microwave. Only 2 shower booth for the whole hostel but they have a sauna and a bath for sauna user. The bed are okay, the room was quite okay and clean. Its near to the lake and have a free parking beside the building.
MMini1222Facilities: The room is quite spacious for Japan, split over two floors. It's very new, though going downstairs to use the toilet is a bit inconvenient. As a ski hotel, it's already quite good.
Breakfast was packed; if you wanted a window seat, you had to be there right when it opened or just get lucky. Eating breakfast between 8 and 9 AM meant queuing for a table, and even when there were clearly window seats available, they made me sit elsewhere. I saw that they wouldn't let me switch, which was quite frustrating.
The onsen (hot spring) felt a bit dirty; compared to many other Japanese onsens, there were too many floating particles.
For hotels with Bar in Abuta District, the average price on weekdays is PLN 1,636, and on weekends (Friday–Saturday) is PLN 1,684.
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