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9.4/10
Amazing
GGuest UserClean/Dedicated Staffs/Facility:
This Hilton is our fav place to stay when in Cleveland. As soon as we get checked in, we were welcomed (thank you, Caden!). As we arrived late at night after a long road trip, his warm welcome and communication to ensure us a comfortable stay meant a lot. At midnight, a couple of staffs were very kind to search my lost bag. Overnight Manager MJ checked on us before our checkout. Great communication during our entire stay. There is a great selection of healthy food and beverages available for 24 near the front desk. Room was very clean with comfortable beds and pillows. We’ll keep coming back here! Thank you, all dedicated staffs.
YYONGHONGVery good hotel, the hotel is close to the Cleveland Museum of Art, convenient for children to visit, there is a parking lot, 10 cars for parking, the hotel brother stops 30 knives. To be honest, breakfast is more suitable for European and American guests, but the attitude of the waiter is super good, the younger brother at the front desk is also super handsome.
GGuest UserThe room was quite old. Check-in is at 4 PM, and I tried emailing the hotel to see if I could check in earlier, but received no response at all. The first room they gave me had two huge fans right outside the window, so I had to talk to the front desk manager to get a different one. I already knew there wouldn't be slippers, toothbrushes, or toothpaste, but there wasn't even a cup to put my toothbrush in. I only chose this hotel because the Hilton was fully booked.
1117伽玛刀-黄医生Breakfast is a la carte, not a buffet. Coffee is Starbucks. The waiters are terrible, and the hygiene is perfunctory! The hotel is in the university town, 10 minutes away from the Cleveland Museum. The museum is free, but it is closed on Mondays! The church opposite the hotel!
YYUCHICleveland, a beautiful city on the edge of the Great Lakes, accidentally saw a lot of tigers in the Year of the Tiger. The hotel is big and clean, and the breakfast is standard American breakfast.
GGuest UserThe hotel overall cleanliness was good but the bathroom sink was running white colored water which made us reluctant to use the sink. The shower head was also really dirty and the water that came out was a bit white also. Good thing there was a kitchen sink and the water was clear. But we had to use the only shower in the room. The maintenance guy came to fix the water issue but it wasn’t fix when we went back to the room.
XXiangduijianzhuI went to watch the Cavaliers' game. The biggest advantage of this hotel is that it is close to the stadium. I parked my car at the hotel and walked there in a few minutes. It is also not far from the Rock and Roll Hall of Fame. The hotel facilities are average, a little old, but acceptable, parking is convenient, and there are not many businesses around. The service is average. The waiter seemed to be unfamiliar with the business and overcharged me, but Ctrip was very responsible and refunded me after contacting. Overall, it is still very good to stay here to watch basketball.
For hotels with Bar in Cleveland, the average price on weekdays is BRL 1,772, and on weekends (Friday–Saturday) is BRL 2,145.
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