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9.2/10
Great
Our experience is nothing short of exceptional. The service was exquisite: valet parking attendant, check in staff and room service/housekeeping. The lakeside pond and park was conducive to relaxation for mind, spirit and body. Halloween ruckus of loud conversations from two couples guests in the adjoining suite interrupted our restful sleep at 10:30 and carried on till almost midnight—with rhythmic music. The guests door handle displayed, “PRIVACY PLEASE”. And resumed 4:30-almost 6:00AM. That matter ceased when the incident was reported to front desk (operator) and I personally went down to the registration desk in order to seek resolution of this matter. We had come from 48 hours of road trip to find rest in this beautiful locale and we’re on the road again for the next two days. We were disheartened and sorely disappointed!!! This time 1/5 rating for this time. Hopefully, when given the occasion to bring it up to 5/5. Looking forward to the opportunity to make it great again. Especially, on the day designated by our Creator sanctified and set aside for rest and restoration. Blessings, PK & WS
I recently had the pleasure of staying at a hotel that truly dazzled me with its stunning aesthetics at the lobby and incredible amenities. From the moment I arrived, I was captivated by the hotel’s beautiful entrance and lobby and meticulously clean environment. It’s clear that a lot of thought and care has gone into maintaining this lobby. One of the standout features of this hotel is their family-friendly policy of ”kids eat free.” This not only adds great value for families traveling with children but also makes dining more enjoyable without the added stress of budgeting for meals. It was delightful to see kids savoring their meals with smiles and laughter filling the dining area—a testament to the welcoming atmosphere the hotel fosters. The pool area is nothing short of breathtaking. The stunning design incorporates lush landscaping, providing a serene oasis for relaxation. Even more impressive is the cleanliness and upkeep of the pool. It sparkles in the sunlight, inviting guests to take a refreshing dip or lounge poolside with a drink in hand. This meticulous attention to detail elevates the overall experience and sets a positive tone for the entire stay. However, I must mention that while the hotel’s public areas and amenities are fantastic, the rooms themselves are somewhat outdated. Although they provide the necessities and comfort for a good night's sleep, the decor and furnishings could use an upgrade to match the hotel’s otherwise stunning aesthetic. Nevertheless, this did not significantly detract from my overall experience. After all, when you're surrounded by such beauty and comfort in other areas, it’s easy to overlook the room's shortcomings. In conclusion, this hotel is a gorgeous retreat that excels in providing top-notch amenities, such as kid-friendly dining options and a beautiful pool area. While there’s room for improvement in room decor, the overall experience remains delightful and fulfilling. I would definitely recommend this hotel for families and vacationers looking for a blend of relaxation and fun! Lastly, parking and shuttle to theme parks were complimentary! It’s a 4 stars for me!
GgaryongongStayed for a day and the overall experience was great except that only one lift was working. So we needed to spend some time to get down to the lobby. Otherwise, all good and will stay again!
Great hotel and spacious rooms. The location was convenient and it’s perfect for families. I was traveling and this was much cheaper than staying in Palm Springs.
For hotels with Bar in Orange County, the average price on weekdays is €430, and on weekends (Friday–Saturday) is €495.
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