Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 5, 2026|Single Room
Guest UserOk I'll start with positives. The location is literally adjacent to St Ives railway station and the beach so if you don't like walking the hotel is great for this. Hotel itself is on a steep hill, walking downhill to the main port/shops is about 5/10mins.
Now the hotel. First impression of reception desk is great, looks clean and new and the reception staff were very friendly but then it went downhill from there. The ”luggage storage” room was a room that anyone could access particularly with the back door of the room wide open to the back of the hotel and yard. So i would be concerned leaving anything valuable.
Our room was 313 on the third floor.
Ridiculously warm with a basic tower fan for cooling, there was tea and coffee facilities that were good. The standard quality of the room was poor. Bedding was poor quality very uncomfortable only one pillow..if you could call it that. I would advise management to supervise housekeeping more and do room checks as the cleanliness was poor. As you entered you were greeted by a weird smell of damp. The view of the one window was great of the sea and beach but marred by the dirty seagull poop window and worn mouldy window frame, dirty dust on the sill. It's not hard to clean a window and window frame or get a maintenance person to reseal the edges of the window or put a temporary rubber sealant till a new window frame is fitted.
The bath tub panel had a crack hole in it which could cause a cut if I wasn't carefully paying attention and a used soap in the shower. Orange yellowing in the grouting around the bath/shower. Limescale bathroom foam spray helps with this. This room desperately needs to be refurbished or renovated. I highly recommend watching Four in a bed or The Hotel Inspector in how to manage your rooms.
The other room was room 11? backed onto the courtyard. A little better high ceilings, airy and cool looked like it had a repaint but again the shower room had a strong smell of urine.
Other than that reception desk staff friendly, when mentioned the urine smell they got housekeeping to clean again, just a shame it takes other team members to slack somewhat on housekeeping and let the team down. More supervision is required. More maintenance.
Look don't be put off by this review like I said location is great. Just be really specific with your room choice ie, renovated room-show photos you've seen on website so you know what room you're getting.
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Price per night from:$101
Posted on Jul 11, 2019
高
The room design is very special and the accommodation is very comfortable. The attic room is hot during the day when it is sunny. The hotel does not include breakfast, but there is a restaurant downstairs, which tastes very good. There are some specialty shops near the hotel, which are worth visiting. Most of Penzance's accommodations are on the hillside, not far from the hotel from the train station, but it is tiring to climb the slope with luggage. To all major attractions is to take a car from the railway station. There are several Chinese restaurants on the market steet, which taste pretty good.
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Price per night from:$209
Posted on Apr 17, 2025
Guest User
早餐還不錯,浴室水挺小的,有時候會沒熱水,住在頂樓會被海鷗撞窗户,被吵醒好幾次,但是房間很大,這個還可以
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Price per night from:$193
Posted on May 21, 2025
Guest User
What a great place to stay. Warm welcome, great rooms and enhanced by listening to the fantastic Mousehole Mens Choir who practice in Paul Church every Monday and then continue in the pub. Slept like babies and then were greeted by the most cheerful and welcoming Mia who brightened our day and served us a wonderful breakfast. Would definitely recommend a visit.
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Price per night from:$89
Posted on Sep 9, 2026|Single Room 4 with Ensuite
Guest UserPerfect for solo traveller, the room is small and tidy. Have everything that you need. Prime location just 2 mins walk from the station.
They also have free breakfast in the morning which is full Cornish breakfast. Great value.
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Price per night from:$100
Posted on Feb 1, 2026
旅遊達人小螞蟻
It is very far from the penzance town, take more than 30mins walk and uphill. Staff is nice, hotel is clean.
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Price per night from:$25
Posted on May 29, 2026
Guest User
The room is small, it is very hot when it is sunny, there is no cooling equipment
We booked a quiet room half a year in advance. We made this request when we checked in. Because this hotel is on the main road next to the train station, the car is very noisy. The waiter actually said: You can't just walk in and pick the room. This attitude is very rare in the UK.
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Price per night from:$74