Hotels in Yanqi Lake/Hongluo Temple area, Beijing

The customer service lady was quite nice, but I do have some issues with the guesthouse: 1. Check-in time was 2 PM, but when we arrived, the room wasn't ready yet. We had to wait another half an hour for them to finish cleaning. 2. The pillows on the bed were too flat, and the bed itself was too soft, making it uncomfortable. 3. And this is the most important point: there's no need to stay overnight in this Chestnut Village. It's tiny, and even the 'mini waterfall stream' is artificial 😂. You can finish exploring and taking pictures in just an afternoon. Also, food is very expensive here; an ice cream costs 68. Although the restaurant is a bit pricey, the food itself is actually quite good. 4. There are a lot of people with dogs, and they tend to pee all over the restaurant. There's really no point in bringing kids here, as there are practically no facilities for children.

This is a newly opened hotel, very clean with excellent soundproofing. Perhaps because the occupancy rate isn't high yet, the breakfast, though not extensive, is of good quality. All the staff I encountered were proactive and friendly. Special shoutout to Xiao Zhang at the front desk, who was very thoughtful and helpful in resolving issues. The hotel facilities are comprehensive, and there are good dining options nearby. The pool is clean and there's even a sauna, which my child loved. It's perfect for those traveling by car.

The small courtyard of the homestay is very modern, well-equipped and attentive. The rooms are spacious, bright and comfortable. You can walk out of the homestay and see the environment in the village. It is urgent to improve. In addition to the beautiful archway at the entrance of the village, the roads in the village are old, and the house buildings are all in their own right. I can't see the style of the original village, and I lack the atmosphere of a modern new countryside. The streets in the village are still relatively clean, and it can be seen that health management has tried its best.

Let's start with the positives: 1. The panda-themed family room was clearly thoughtfully designed, with all sorts of toys, a tent, and a slide bed. Our baby didn't even need to go to the kids' club on the basement level; they had a great time right in the room. 2. When we called the front desk for things like adding a bed rail or extra blankets, the response was prompt. Given that it was Dragon Boat Festival and there were many families with kids checking in, this really shows the hotel's room service is on point. 3. The room had an excellent view, with a panoramic sight of Yanqi Lake. 4. After checking in, the hotel provides a parking pass, allowing direct access to Yanqi Island, which was very convenient. Now for the complaints: 1. Regarding the room layout, the living room area surprisingly only had two power outlets. One was for the coffee machine, and the other was hidden inside the TV cabinet. Charging a phone was impossible in the living room. There were no power outlets near the writing desk either. I really can't fathom how the room was designed. 2. The bathroom faucet took about 20 minutes to get hot water, which was incredibly wasteful. 3. The bathroom's sliding door was broken, and the toilet seat was also damaged. The facilities are quite old. 4. The two beds in the bedroom (one large, one small) were placed side-by-side. After the baby fell asleep, to avoid disturbing them, we had to stay in the living room. However, the sliding door between the living room and bedroom offered very poor sound insulation. 5. The most frustrating thing was the toiletries. I actually found shower gel with a production date of 2024... and the toothbrush was incredibly difficult to use. Overall, the hardware quality was even worse than Atour hotels. 6. We went to the Chinese restaurant on the second floor for dinner, but there were no seats available. We ended up eating in the hallway (Picture 2), which is something I've never encountered in a hotel of this caliber. Additionally, both in the Chinese and buffet restaurants, the staff were generally older and lacked professionalism, making it seem like the hotel doesn't prioritize its F&B services. 7. Parking management was poor. Both the above-ground and underground parking lots were open to anyone without guidance, so people just parked wherever they wanted. This is my first time writing such a detailed hotel review. All in all, even considering its prime location next to Yanqi Lake and the Dragon Boat Festival price surge, over 3500 a night is just too low value for money.

The hotel has a nice concept or safari theme but somewhat under delivered. The pictures were nice but I think these are old pictures as it definitely needs upkeep or we think due for renovation and cleanliness of the surrounding needs more manpower. Pool is questionable and not inviting. Plus side: Very close to the great wall you can literally walk about 1km away to the gate. And the nearby grocery is a cheap way to buy local gifts to bring home. However you are far from the main Beijing City as in more than 1 hour by taxi and 2 hours if you get caught in the rush hour of beijing cost which cost about US$20 one way. The room is clean, big and decent for the price but really needs repair and I really question the security of the door as it was no secondary lock. The hot water is plenty, aircon is nice, internet is ok, soap is great. Service: They are family run I think 3 or 4 people, they try to accommodate but unlike other hotels in China, they don't try to utilize tech to translate. I understand they are kinda old. They don't automatically make up the room even though we stayed for 3 nights. so our garbage filed up. But we are ok with it. They were waiting even though we arrived at 2am which we appreciated. And the iced coffee is nice. Bad: Food maybe it is not our preferred taste. It is definitely not a buffet and we only eat once. You have alternative restaurants across the street or in the Great Wall commercial area but it is expensive. So will we recommend it, maybe. Yes, if you want a quiet place to unwind and want to explore the great wall for more than a day. no, if you want to explore beijing, it is far from the city and conscious of cleanliness and upkeep.

公司團建選擇的雁棲湖，看蘭裏是新開的酒店，看照片裝修風格也很喜歡，就定在這裏了，總共定了4間房，3間loft+1間1層的普通單間，開始衹是因為看起來比較喜歡，後面才知道，性價比太高了，訂的太好了！下面給大家一一分享～ 民宿嚴謹來説共3層，一層是單間單層，二層有3間loft，loft分上下兩層，非loft就二層單層了～ 環境：民宿是新開的，有小泳池，整個民宿無論是屋內還是屋外都乾乾淨淨整整齊齊，進到屋內沒有新裝修那種味道，反而很清新～房間也很乾凈，傢俱以及生活用品很乾凈很整潔，總之就是舒服！ 設施：民宿整體都很不錯，一層大廳有休息區、用餐區、還有咖啡區☕️沙發/椅子樣式都很好看，一台大電視在休息區正中坐立，前台可辦理入住、可以做咖啡或其他飲品，已替大家品嚐，閉眼點，如果不是很喜歡甜，可以和前台小妹妹説不放糖或減糖～ 服務：服務沒得説，可以説超級貼心，超級好，第一天入住，大姐和妹妹主動幫忙拿行李，前一天晚上會問我們幾點鐘吃早餐，頭伏會暖心為我們包餃子（還會問包的餃子陷我們能不能吃、愛不愛吃），第二天換了早餐，有炒飯、煎蛋、現熬銀耳羹、油條、玉米段，可以説巨好吃！而且都是按人份，每人一份放獨立的餐盤上，還有新鮮水果～離店前還送了桃子，本來我們覺得好吃，是要花錢買，但大格局老闆和大姐最後也沒收費，直接送給我們吃了～雖然不想佔便宜，但也不想拒絕好意，就想着以後有機會多去玩幾次住幾次～ 整體：性價比極高，服務賊好，體驗感非常棒！最最最重要的一點【寵物友好！！！】對小朋友對小狗狗都很有耐心很友好～酒店距離景點基本都在10公里以內，自駕很方便，打車也不貴，民宿門口雖然沒有畫停車位，但也能停下2-3輛車，自駕去也很方便～大家閉眼沖就行了！ 光顧着吃喝玩樂，也忘記拍點照片了，就第一天到給狗狗拍了一張😂😂大家自己去體驗吧！

This was my first time staying at Qihu Hotel for a family leisure trip, and I'm 8 months pregnant. The hotel rooms and environment were excellent, providing a great experience. However, the service was quite subpar, and for a holiday price of 1800, the value for money was extremely low. The service attitude simply doesn't match a five-star price tag. 1. The front desk staff's service attitude and professionalism need improvement. We arrived at the hotel at 3:20 PM on May 4th, expecting to check in directly. However, the check-in line was long, with each family taking at least 7-8 minutes to process. After waiting for over 20 minutes, it was finally my turn. I understood that the previous check-in might not have been fully completed, so I walked up to the female staff member, but she didn't even lift her head, still busy with her tasks and on the phone. I awkwardly waited for about a minute. Seeing that the male staff member next to her had finished with his previous guest, I moved to his counter. To my surprise, neither of the front desk staff greeted us, let alone offered a smile. During check-in, the male staff member told me the room wasn't ready yet (it was already 3:45 PM) and asked me to return in 40 minutes. I silently accepted and walked around the hotel. As a pregnant woman, I couldn't walk for too long, so I returned to the front desk after half an hour. A different long-haired male staff member then told me my room still wasn't ready and asked if I'd be okay with a twin room (I've heard of room upgrades, but never downgrades! If I wanted a twin room, wouldn't I have booked one from the start? Didn't he see I was 8 months pregnant? Couldn't they prioritize cleaning a lake-view king room for a pregnant guest? Neither the front desk staff nor the manager offered a satisfactory solution to the guest! The hotel's check-in time is quite 'international' – I've never encountered a hotel that makes you wait past 3 PM for check-in. I suggest the hotel general manager review the front desk reception department. If they operate with 5 PM check-in and 2 PM check-out, it will certainly be a vicious cycle, and rooms definitely won't be ready by 3 PM. However, I must thank the later front desk staff member who, after I calmly expressed my feelings, upgraded my room and allowed me to check in smoothly. Overall, my first impression of the check-in experience was very poor. The front desk staff's work experience was very immature, they lacked flexibility in problem-solving, and their emotional intelligence in communication was very low. 2. After checking in, there was a knock on the door of our room. My family member opened it, and a female staff member came in without saying a word or greeting, simply put a can of soda into the fridge and left. I wondered, hasn't the hotel trained its housekeeping staff on basic etiquette? Don't they greet guests? There was absolutely no sense of boundaries; guests had already checked in! 3. The lobby bar staff stood there without greeting anyone, showing no service awareness at all. Overall, the service was even worse than that of a budget hotel.

Escape from the dull city center to the suburbs of Beijing on weekends 🌳 Stay in a homestay that breathes Press the pause button for life and enjoy the moment quietly The whole village has a sense of literary and artistic atmosphere Art scene everywhere. Not only that, but also eating, drinking and having fun. Go to Kapibala Paradise to feed deer, polish coffee skewers, make pottery, and have another nice and delicious afternoon tea (ps: still pet friendly) I really put all the troubles behind my head. Living here is mainly to escape the city, immersive feeling of nature Sitting in the yard in the evening, blowing the evening breeze to see the stars, the happiness is directly full Very suitable for bringing a baby to play together 👭

The people who entered the store were very enthusiastic, and they were brought to the door of the room after the check-in. Environment: After the evening arrived, we went to the backyard for a stroll. There were indeed small animals, especially cute, really suitable for bringing children. Service: The service is simply not said, we eat in the store at night and in the morning, the dishes are large and cheap and delicious Finally, it takes about a few minutes to walk from Hongluo Temple Scenic Area. Staying at this hotel also saves parking fees. The surrounding environment is good. It is recommended to stay! ! We will stay when we wait for the wish! recommend!

The room itself wasn't anything special, clean but not particularly large. However! The service from Xiaozhang and the rest of the staff was excellent, and the cleanliness was top-notch. More importantly, it's really great for families – I think it's even better than Wukuang. The price didn't go up much for the two-day Dragon Boat Festival holiday, and Yanqi Lake is super close by. They have children's play facilities and movie screenings, which makes it easy for adults. The only downside was the restaurant; besides the coconut chicken, we also ordered beef noodles which I wouldn't recommend.