Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Feb 20, 2026|Premium Room
ByungjikFirst of all, I really appreciate the amazing service and kindness.
It was my solo trip for pleasure, and NH collection ghent was the best choice. Here are some reasons:
1. Employees are so kind and helpful.
They even told me about some good souvenir options and festival information.
2. All the things are ready.
Anything you need? They just give you the right thing. (For instance, shaver)
3. Room is very spacious and clean.
I'm not sure it is new, but it feels like new.
Four. Fine room cleaning service
5. Great facilities: They have restaurant & gym & even bar.
Thank you for everything, I truly had a good time there.
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Price per night from:AU$183
Posted on Dec 7, 2025
Guest User
I had a wonderful stay at this hotel. The room was very clean, well-organized, and extremely comfortable. I was impressed by the attention to detail and the overall freshness of the space. The location is excellent—convenient, accessible, and close to everything I needed, which made getting around the city very easy. The front desk staff were also incredibly friendly, professional, and helpful, making the entire stay even more pleasant. I would definitely stay here again and highly recommend it to anyone looking for a great place to stay.
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Price per night from:AU$145
Posted on Jun 1, 2026|Standard Double Room
AntravelerThe hotel is just a few minutes' walk from the train station. The lobby is on the smaller side, but it has a cozy, homey feel, like a family living room. The staff were all very warm and friendly, even helping to heat up food. It's a bit of a distance from the main tourist attractions, but there are plenty of tram options nearby. There are also lots of convenient and tasty restaurants and cafes in the area!
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Price per night from:AU$132
Posted on Jun 15, 2025
Diane PH
Hands down best view from the room! Booked another night as I had a really good impression and experience - wish I had stayed longer! Bed is comfy and the room is...roomy enough. The ladies at the front were exceptionally accommodating for when I had issues checking out and checking back in. Staff is overall awesome! The only shower room is fairly well kept. For a small amount there will be everything that you will/might need: from towels, laundry/dryer, tea/coffee/beer/snacks, luggage storage, to kayaks. Didn't have to use the common kitchen but it seemed equipped. Really can't go wrong with the location - everything is within reach and the are is just simply beautiful day/night.
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Price per night from:AU$45
Posted on Dec 18, 2025|Standard double Room
MarisaMGreat location, right in the town centre with easy access to shops and restaurants. They have free all-day, self-service coffee, tea and hot chocolate, plus a water dispenser in the lobby. No-frills in the room - basic toiletries, good shower and flatscreen, but no kettle, no shower cap, no slippers, and no laundry service. Communication with reception is via chat but there's good free wifi throughout. Daily breakfast was scrambled eggs, meats, mushrooms, tomato, cucumber, cheese, bread, pastries, yogurt and cereal with a selection of coffees and teas. Oh, rooms are not soundproof so if you're a light sleeper, ask for one facing inside, not facing the street.
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Price per night from:AU$143
Posted on Dec 28, 2023|Premium Double or Twin Room
Giles LawrenceThe room was fine. We needed extra bedding and 2 nice staff came immediately and made the extra bed for us. However! We arrived with a reservation confirmation of 2 adults 1 child. Their confirmation had 2 people therefore the room they had was too small. They did have another room for 3 they said we could have but it would be 30 euros extra. At the time we simply agreed and paid as there was a big queue behind us and the amount was small. Buttons seemed like a con to extract more money from us, it wasn't our mistake as we had confirmation for 3 people at the designated price. It's a shame as I really liked Ghent and will certainly return but there are other hotels to choose from.
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Price per night from:AU$147
Posted on Mar 29, 2026
Kyaden
Great location with everything within walking distance.
The room was clean and comfortable.
Breakfast was excellent, with a wide variety of options.
Service was outstanding. As we had to check out at 4am on our last day, we informed the hotel that we wouldn’t be able to enjoy the breakfast. The team kindly prepared a takeaway food bag for us, which was a very thoughtful gesture.
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Price per night from:AU$165
Posted on Jan 25, 2026|Standard Room with Double Bed
Guest UserLocation-wise, it's right next to Ghent City Hall, super central! Most of Ghent's attractions are within a 10-minute walk, and there are plenty of supermarkets and restaurants nearby, like Carrefour and McDonald's. However, because it's so central, it can get a bit noisy; you can still hear people on the street late into the night.
Service: The front desk staff were all very friendly and enthusiastic, and there's complimentary water.
Facilities: It's an older hotel, which is fine, but the TV isn't a smart TV so you can't cast to it. The air conditioning didn't seem to heat up enough, even when set to the maximum fan speed and highest temperature. On the upside, the room itself is very spacious.
Cleanliness: It was very clean.
Overall, for a few hundred yuan, staying in a chain hotel like this offers good value for money.
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Price per night from:AU$122
Posted on May 10, 2026
Guest UserGenerally good location as it is right next to the train station (less than 5 minutes walk) and a 20 to 30 minutes walk from the hotel to the tourist spots in the city central (might be a bit of a walk for the elderly). Pretty average room with just a towel but you cant' complain for the price.
The only issue I had was what was mentioned by other visitors, the windows cannot be opened and you are not able to adjust the aircon settings. You will have to talk to the front counter to adjust your room temperature. However, even after adjusting aircon, the room was still stuffy.
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Price per night from:AU$96
Posted on May 3, 2025
Travel WW
This hotel has nothing but the front desk. The room is not on the same floor as the front desk. In addition to the excellent location, there is no other recommended price is too low. I don't know how this is listed. Four stars.
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Price per night from:AU$139