Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Feb 17, 2025
Alfius
The reception was very professional and helpful. He speaks many languages, very professional. The room service also very fast and the food was so amazing. The location is very strategic near to Conjunto Plaza Shopping and so many eateries around the hotel. Unfortunately the swimming pool was on maintenance.
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Price per night from:NZD 99
Posted on Feb 17, 2025
larafm
The hotel is great, with excellent location, staff service and the room is comfortable and clean. Breakfast was amazing. The shower was the best part, such a great shower with strong water force. The only issues encountered were that the bedsheets dont have elastic, so they get out while sleeping, and the toilet was leaking water. Besides that, definetly great hotel.
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Price per night from:NZD 145
Posted on May 21, 2024
Guest User
$ todo bien la ubicación excelente y el trato personal muy buena las habitaciones muy limpias y la comida muy buena , el servicio excelente lo recomiendo
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Price per night from:NZD 90
Posted on Oct 12, 2023|Standard Twin Room
Guest User
The location is a bit odd and there is no parking inside the hotel, only the public parking spots outside, there are often fully occupied, other than that the hotel is very comfortable, the rooms are big, illuminated and ventilated and the staff is super helpful.
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Price per night from:NZD 77
Posted on Aug 12, 2024
Guest User
Check-in was quick, hotel well located, varied breakfast with tapioca and omelet, I really liked it
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Price per night from:NZD 107
Posted on Apr 24, 2026
Panglima Jagumba
Hotel was clean and nice. Buffet breakfast also was really good. And the staff allowed me to early check in at 9 AM, and I was really tired from the long overnight flight. Definitely will recommend this hotel to everyone.
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Price per night from:NZD 90
Posted on Aug 7, 2023
Guest User
Hotel está precisando de uma renovação, é bonito por fora mas está com carpetes antigos, toalhas muito velhas, estavam até rasgadas, móveis totalmente ultrapassados, além do mais não fica claro em momento algum no momento da reserva que não se terá acesso a piscina do complexo, a que fica beira lago, só reservamos por isso inclusive. Informaram que como os dois hotéis tem ficado muito cheios eles optaram por fazer essa divisão é só o Royal tem acesso, porém como não fica claro e outras vezes em que fui não tinha isso, eu reservei sem saber de nada e foi uma decepção.
Funcionários atenciosos.
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Price per night from:NZD 120
Posted on Jan 2, 2024|Superior Queen Room
Guest UserInternet and television didn't work properly, the technician only came to the room the next day at 7 am. Leaking bathroom stall, bathroom sockets not working. Charging for breakfast, which had already been agreed upon when purchasing the reservation.
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Price per night from:NZD 136
Posted on Mar 18, 2025
Guest User
Good value for money and convenient location. Decor is a little tired but the room was serviceable. Disappointingly breakfast didn't start on time and I was asked to leave the dining area - I had to leave for the airport so missed out on breakfast.
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Price per night from:NZD 67
Posted on Aug 16, 2024
Jocielle
A estrutura do hotel é boa, higienizado e organizado. No entanto, como estava em viagem sozinha, reservei uma acomodação para 1 pessoa. Chegando lá, me assustei com o tamanho do quarto, que eles intitulam ”cabine”. Muito pequeno, sem janela. Cabe malmente a cama de solteiro e o banheiro pequeno (com chuveiro elétrico pendurado por uma corda). Acabei tendo uma crise de pânico, e ao pedir ajuda, eles informaram que não poderiam fazer o upgrade do quarto. Depois de insistir e deixando claro que eu estava disposta a pagar pelo upgrade, eles conseguiram um quarto maior, com janela, por um valor de 200 reais a mais a diária. Portanto, não recomendo a reserva do quarto tipo cabine, pois não oferece o benefício e conforto equivalente ao preço cobrado. Para quem tem crises de pânico e de lugares apertados: Fuja!
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Price per night from:NZD 64