Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 21, 2026
Sophie And Nathan
We had the best stay at Akaishiya. The staff are all so friendly and kind and attentive, carrying our heavy suitcase for us, booking our dinner at an izakaya in town, and showing us how to put on our yukatas with patience and encouragement. Their English is also very good!
The ryokan is beautiful, with a gorgeous view of the canal from the room, and they even throw in a free onsen towel to take home :) You can also book bicycles for 500 yen to explore the beautiful surroundings of Kinosaki.
We had such a wonderful time that we would love to come back — and of course stay in Akaishiya again. Thank you!
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Price per night from:SEK 2,245
Posted on Jun 25, 2024
안순일
The location of the ryokan is located in the center of the town, so the location was very good for public hot springs, and both hot springs in the ryokan were very good. The dinner and breakfast provided were also very delicious and the staff were very friendly and satisfied. Even if I go again, I think I will visit Morizya.
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Price per night from:SEK 2,266
Posted on May 14, 2026|Japanese-Style Quadruple Room
Guest User
Miya took care of us so well. He kneeled the entire time while serving us tea and talking with us. He drove us to the station and even went above and beyond to help with our luggage and take pictures for us.
1. Wonderful staff — especially Miya.
2. Colored yukata are free, and the onsen pass is also included. They provide separate yukata for sleeping and for wearing around the hotel/onsen town.
3. Around 6 PM, the staff comes to set up your futon for you. They also bring an ice-cold pitcher of water to your room.
4. They have 2 onsens (one on the 1st floor and one on the 2nd floor). The men’s and women’s baths alternate depending on the time.
5. They offer a shuttle service to the furthest onsen and to the station — just let them know what time you’d like to go.
6. The breakfast is THE BEST! There’s so much food and variety, and everything is very clean and fresh.
7. They give you a pamphlet to collect stamps, and once completed, you receive a souvenir afterward (a pair of wooden chopsticks).
8. They also have fancy hair dryers here (Dyson, ReFa, etc.).
The onsen town experience itself was amazing, but honestly, it’s the service and hospitality at the hotel that will make me want to come back again someday.
Thank you all the staff. Staying in such a beautiful place surrounded by breathtaking views and genuinely kind people has been such a memorable experience.
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Price per night from:SEK 1,302
Posted on Nov 24, 2024
baramazig
The accommodation was a bit of a walk from the station, but it was good because it was right in front of the ropeway and hot springs. The room was spacious, quiet, and clean. The staff was also very friendly, so I was able to stay comfortably. I will come back again on my next trip.
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Price per night from:SEK 1,757
Posted on Feb 22, 2026
Guest User
General impression:
This is a super decent house with an excellent view of the kinosaki village. You could feel the management put lots of efforts to maintain the best comfort of every guest and the whole team operated under warm & effective process.
While we are having breakfast or dinner in the dining area, their staff make a very efficient turn to change our yukata, towels, bottles of water, making up mattress on our room.That impressed us so much!
Onsen quality:
The onsen inside the house is well managed and run until mid night. We can go outside with the free pass of public onsens, but we also enjoy ourselves in the in-house onsen because of more accessories provided there. You can feel the onsen owner care about guests more than the public onsens outside.
Dining experience:
We enjoyed the half board experience for 2 nights, especially the 2nd night with the tajima beef sukiyaki. The flavors & taste feed us well. Though breakfast is a bit simple, but we could make up some room in our stomach to enjoy snacks or ice-cream in the village.
My friend & I would definitely give 5 star rating to Yamamotoya, and will recommend our friends to visit you again.
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Price per night from:SEK 2,788
Posted on Apr 30, 2026
Dmitrii_Kornet7
This hotel is wonderfully located in a quiet and secluded spot. The staff are friendly and helpful with everything.
We had a room with a garden view, a waterfall, and direct access to the garden. Special thanks for that!
Regarding the food: If you choose breakfast and dinner, note that dinner service is 2 hours long, and breakfast is 1 hour. Keep this in mind when planning your day. The meals are served in classic Japanese style at the hotel restaurant. Food is served in courses, and everything is fresh and delicious. There's a lot of food – in fact, it was almost too much for me. Dinner, especially, offers an enormous amount of food: fish, crab, appetizers, and so on.
The hotel staff, particularly Kunvar Niruta from Nepal, assisted us with everything, including explaining how to properly eat the various dishes.
For the onsens: there are private baths with fruits and flowers, which can be booked once a day for 40 minutes. There are also other private baths with unlimited usage time, and public baths available.
The hotel also provides a shuttle bus to the station.
Everything about the hotel is good: it's beautiful, cozy, interesting, and authentic. The only minor inconvenience was the short faucet in the bathroom sink, which was quite awkward. Otherwise, everything was excellent.
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Price per night from:SEK 3,257
Posted on Jan 26, 2026
不思議な歯科衛生士
Date of Stay: January 24-25
Number of Guests/Purpose: 2 people, Sightseeing
Overall Rating: B
Pros:
* The room was clean and looked exactly like the photos.
* Wi-Fi was available.
* Check-in was smooth.
* Rental service for boots and umbrellas was provided.
* Came with tickets for touring Kinosaki Onsen, and the room had a convenient onsen set for taking out.
* There are private baths within the building.
Cons:
* The room felt a bit old.
* At night, hotel staff were loudly arguing outside the annex, which left a bad impression.
Location/Surroundings:
* About a 10-minute walk from the station. It felt a bit of a walk, but being in the center of the onsen town made access to all hot springs excellent.
Host's Service:
* Friendly and good service.
Summary:
Considering the price and location, it was good. However, it's not somewhere I'd definitely want to stay again, but rather I'd be interested in trying other ryokans next time.
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Price per night from:SEK 1,117
Posted on Oct 23, 2024
Daria Gr
We stayed at the hotel in October 2024. We took two rooms for two.
Pros:
1. Magnificent rooms in the style of a classic ryokan: everything is very beautiful, authentic, lots of small details, notes and tips for guests, interesting trinkets in the room. We had beds, not futons, but this is not a minus - the beds are very comfortable. The view from the room (3rd floor) is of the mountains. The cleanliness is perfect, the room has everything that should be in a classic ryokan room: from tatami to a low table for relaxing.
2. Incomparable kaiseki dinner. Excellent sukiyaki breakfast (you cook it yourself).
3. The most beautiful interiors of the hotel, it is interesting to walk around it, exploring it from the inside. The hotel is beautiful from the outside too.
4. You can smoke in the rooms (we did not do this, and the rooms are not smoked at all). There is a smoking room at the entrance to the hotel.
5. Wonderful staff. All requests and complaints are satisfied within minutes. They speak English poorly, but it's not a problem, we communicated through a translator. The guys are cool, cheerful. Quick check-in, a bunch of reminders about where and when to come / what and how to do correctly.
6. There is a private onsen (we did not use it).
7. They give a free pass to 7 public onsen. They give discounts on souvenirs.
8. They give excellent yukatas for onsen, for women - they will give beautiful ones, the choice is huge.
Nuances:
1. The only downside of the hotel is the distance from the center of Kinosaki (15-20 minutes walk through not very beautiful places). But! There is a free transfer from the hotel to the city center, plus there is a transfer station-hotel-station. And the walk from the hotel to the center of Kinosaki did not bother us much.
2. This is not a business hotel, so there is no washing machine, iron or shower in the room. The shower (and in fact - onsen) is shared on the minus first floor - separate for men and women.
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Price per night from:SEK 1,655
Posted on Feb 21, 2024|Japanese-Style Room (Misaki Wing)
MrBonUpon arrival, the hotel gave us 2 free tickets for aquarium next to the hotel. Staff were very friendly and helpful with parking valet and our luggage. The room we were in had an amazing view and it is spacious. It’s a Japanese style room and the staff had to come to put out futon for us around dinner time. Communal bath is big with an outdoor onsen. We noticed that they use salt water in the bath and onsen instead of chlorinated water like many other onsen hotel we have stayed in the past. There are 2 restaurants in the hotel but they open rather late at 7 and 8 pm so we didn’t get to try them. Breakfast were the same the whole we stay but they are pretty decent so there is no complaints. I would consider this to be one of the best hotel we have stayed during our trip there.
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Price per night from:SEK 2,044
Posted on Mar 20, 2026
Guest User
Our stay at Kinosaki Maruyama River Onsen ”Ginka” was the ultimate luxury, truly embodying the concept of an ”adults' hideaway.”
First, we were impressed by the consistent tranquility and elegance that permeated from the lobby to the guest rooms. Located on the banks of the Maruyama River, slightly removed from the hustle and bustle of the hot spring town, the view from the window was like a painting. Just gazing at the gentle flow of the river, we could feel the fatigue of everyday life melting away.
Particularly noteworthy was the meticulous hospitality. Beautiful flowers arranged throughout the inn and tasteful calligraphy soothed the soul. Even more surprising was the complimentary service after bathing! Not only were ice creams provided, but Yakult was also available—a level of thoughtful service that truly impressed us.
The meals also far exceeded our expectations. Each dish was carefully prepared, and not only were they visually stunning, but the dishes maximized the flavor of the ingredients. My partner and I repeatedly exchanged glances in amazement. And late at night, spending time alone together in the spacious bathroom of our room, gazing at the tranquil scenery, was an irreplaceable moment of bliss. Our privacy was perfectly protected, allowing us to truly relax.
This is a unique and exceptional inn where the extraordinary and warmth coexist, leaving you with a strong desire to return. If you want to spend a special time with someone special, there is no better choice.
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Price per night from:SEK 2,843