Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 4, 2026
Guest User
This hotel is a good option for solo male travelers. It fits well with what many men come to this city for, and for that specific purpose it works quite well.
That said, there are definitely some areas that could be improved — there’s room for growth. But overall, it’s a solid place to stay.
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Price per night from:DKK 771
Posted on Apr 12, 2026|Deluxe Twin Room, Non Smoking
ThomchongaEvery staff member was enthusiastic and greeted us with a smile, and the room was nice. However, on my first day, there was a tour group checking in, so there was some noise because they didn't close their doors properly, which was quite noticeable.
The location is not ideal; the area felt unsafe. When we walked back to the hotel after dinner, which was only a 5-minute walk, two children actually asked us for money. So, try to avoid walking around at night.
Overall, if you just stay inside the hotel, it's pretty good.
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Price per night from:DKK 468
Posted on Jun 20, 2026|Deluxe Room
Guest UserThis hotel is popular with Japanese guests and is conveniently located just off Red Road. It's quiet and peaceful. However, I stayed in the old wing, and the shower had no hot water...
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Price per night from:DKK 196
Posted on Apr 6, 2026|Deluxe King Room
LouisseWe had a pleasant stay overall and really enjoyed our time at the hotel. Our room on the 5th floor was comfortable, well-arranged, and provided a relaxing space after a long day. The elevator was efficient and made getting around the building very convenient. The breakfast was decent, although there is some room for improvement. I would not recommend ordering the bangus, as it did not match the photo shown and was noticeably small in portion. My partner was quite disappointed with that choice. On the bright side, I ordered the American breakfast and found it much more satisfying, both in taste and portion size. One area that could use attention is cleanliness, particularly with the bedding. I have allergy rhinitis, and I noticed that my symptoms were slightly triggered while under the blanket, which suggests that a more thorough cleaning process might be beneficial. What truly stood out during our stay was the staff. The reception team was consistently warm, friendly, and welcoming. They greeted us with genuine smiles every time we passed by, which made the experience feel more personal and enjoyable. Despite a few minor issues, we genuinely loved our stay.
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Price per night from:DKK 211
Posted on Sep 30, 2026|Executive Room
Anonymous UserAside from the clogged toilet, everything else was okay. The room rate was quite expensive for the area, and I'm not sure why an old hotel like this would increase its prices.
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Price per night from:DKK 170
Posted on Mar 22, 2026|Deluxe King Room with Balcony(Pool View)
Guest UserI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.
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Price per night from:DKK 357
Posted on May 2, 2026
Julia031089Good things:
1. The staff was very accommodating and helpful, we didn’t have any problem with them
2. The room was spacious, bed sheets clean but super worn-out
3. Enough towels in the bathroom and they were clean, although not soft and had a strong smell of detergent
4. Breakfast by the pool at the rooftop was our favorite thing🤩 I especially liked the strawberry jam- yummy!!!
5. There’s a free basement parking for hotel guests
Bad things:
1. TERRIBLY DIRTY bathroom. It looked like nobody cleaned it. I have photos but I’m not sure if it’s appropriate to post them here. There was hair in the sink and the toilet bowl looked disgusting. For me, cleanliness is THE MOST IMPORTANT part. If a hotel is not clean, I’m not going to stay there again even if they are super nice and the food is delicious. No, thanks.
P.S. When I called the reception to complain about the bathroom, they did offer me to change the room. But since I already unpacked and didn’t want to waste my time packing and unpacking again, I asked if they could send someone to clean and disinfect the bathroom which they did, so we were able to use it
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Price per night from:DKK 347
Posted on Feb 22, 2026|Deluxe Suite, 1 King Bed, Non Smoking, Kitchen
Guest UserI had an amazing experience with SureStay Studio by Best Western Clarkview.
I was looking for a special place where I could treat my wife and 3y/o son for Valentine’s Day. I’m currently working abroad, so I wanted to make the celebration extra meaningful even if I couldn’t be there with them. I messaged the property two weeks in advance with a special request a bouquet of flowers for my wife and Kinder Joy chocolates for my son. I knew this was beyond their usual scope, but they gladly assisted me. I sent the funds via GCash, and they took care of everything.
I also requested if they could print a personal letter for my wife. I forwarded my message to them, and without hesitation, they printed it beautifully and included it in the bouquet of flowers. That extra effort truly meant so much to me.
I would also like to mention that the bouquet in the photo (price list probably from their partner) they initially sent didn’t look very impressive but in actual, it was beautifully arranged and looked classy and expensive. My wife was really impressed! 😁
What truly touched my heart was that they went above and beyond my request. They prepared the room with a romantic setup, complete with petals and candles something I didn’t even expect. My wife was so amazed and happy. When they arrived, they were greeted warmly and with genuine excitement by the staff.
The team was very responsive and accommodating from the beginning until the day of the surprise. Their effort, sincerity, and attention to detail made this celebration unforgettable for my family.
The place itself is cozy, clean, and well equipped with a rice cooker, water heater, induction cooker, refrigerator, a very spacious bathroom, dining area, and even an indoor pool for both adults and kids.
I highly recommend this place not just for a comfortable stay, but especially if you’re celebrating a special occasion. They truly care about their guests and make every effort to create beautiful memories.
Thank you so much for helping me make my wife feel loved despite the distance. ❤️
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Price per night from:DKK 240
Posted on Apr 8, 2026
Guest User
Service totally out is like the don't know what they gonna do... They kind of trouble in so many ways but they have atleast 4 reception in front but the way they did their Job kind of out for me. We have called the customer service for what bathroom matt they came too late we have to call atleast 2-3 for them to bring it..
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Price per night from:DKK 285
Posted on Feb 13, 2026
mariajarya
The place is nice, it's just that some of the facilities like the TV was not working when we got there. But all in all, all the staff are accommodating.
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Price per night from:DKK 81