Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 29, 2026
Guest User
I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương.
I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before.
Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family.
When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything.
The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best.
Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better
you made it unforgettable.
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Price per night from:CAD 19
Guest User
Everything was great, the staff were very enthusiastic, and the food was delicious. 🥰🥰🥰
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Price per night from:CAD 282
Posted on Apr 11, 2026
Guest User
This hotel exceeded our expectations! It wasn't overrun by tour groups, mostly frequented by locals on vacation and a few foreign guests (including us). It's a shame there's only one restaurant, but the menu is quite comprehensive, offering both Vietnamese specialties and Western dishes. Since we were with my parents, we all opted for the local Vietnamese cuisine, which was both generous in portion and delicious. The beach was immaculately clean, and the staff were very diligent.
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Price per night from:CAD 60
Posted on Sep 6, 2026|Deluxe Garden View Room
Yury TsaplinI really loved this hotel! We booked the most basic room, so we didn't have high expectations, but when we walked in, it was just 'wow'. A huge room, a huge bed, separate bath, shower, and toilet – the room turned out to be much better than we expected.
The hotel grounds are simply enormous, green, and very beautiful: flowers, trees, palm trees, a long private beach – you could walk forever. There are two swimming pools, one of them an infinity pool with a magnificent sea view. There's even a unique self-guided tour – the old abandoned building of the former Takalau Resort by the sea. It's a very atmospheric place for those who enjoy that kind of thing.
The breakfasts are excellent, and it's especially pleasant to have breakfast with a sea view. The staff deserves a special mention: absolutely everyone smiles and greets you when you meet them on the grounds. The lady from Guest Relations immediately shared her WhatsApp, which turned out to be incredibly convenient. You can write in your own language, order a buggy, ask for something to be brought to your room, or ask any question – the message will be translated, everything will be understood, and quickly arranged. She also constantly invited us to hotel events. For example, there was a very heartwarming event at the infinity pool with grilled corn.
And I also really liked a wonderful tradition: around six in the evening, they bring a small bedtime story in English and a little compliment from the hotel – a pastry – to your room. It's a small detail, but it's these little things that create a lasting impression and show how guests are valued.
We thoroughly enjoyed our stay. A beautiful room, vast grounds, the sea, pools, excellent breakfast, and wonderful staff. We definitely recommend Victoria Phan Thiet and will certainly return ourselves!
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Price per night from:CAD 88
Posted on Mar 26, 2026
Robinson Crusoe
Upon arrival, check-in was completed efficiently at Reception and I was helped to my room with my bags.
During the walk to the room I noticed that the grounds had a distinctly uncared for appearance. This impression was reinforced when I arrived in my room, which was old, tired and in need of full refurbishment. There were signs everywhere of years of poor quality maintenance.
The view over the small beach from the room's balcony was nice but the balcony itself needed refurbishment and painting too.
Looking around the grounds, I couldn't see any other guests - it was like the Marie Celeste.
The common areas, such as the restaurant didn't look very in inviting and also seemed in need of refurbishment. It seems management has not invested in the upkeep of this place.
I decided to go for a walk and, approaching Reception from the beach area, next to a water feature, I encountered two rats! On return from my walk I saw another large rat to the right of Reception. More rats than guests?
By this time I had decided that I did not want to stay in this hotel (despite having pre-paid for the room, hence no refund) so I packed my bags, checked out and moved to a much nicer hotel I'd found to too far away.
The hotel could be nice but would need substantial investment and refurbishment before I'd consider staying here. I can't see how guests rated this place as 10. For me it's a 6 at best.
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Price per night from:CAD 85
Posted on Jan 30, 2026|Superior With Balcony Double
Amelya81This hotel is not by the sea, and certainly has no beach!
There's a friendly, Russian-speaking owner. The rooms are clean, and the staff is good. Daily housekeeping is provided.
The furniture in the rooms is a bit old, but there's everything you need. Towels and linens are clean.
Our room had a balcony facing the street, which was very noisy. The air conditioning was right above the bed, blowing air directly onto our heads.
The bed was uncomfortable.
The staircases and landings are very narrow, making it extremely inconvenient with luggage.
The breakfasts are sparse, but edible.
The pool is small but quite deep and clean. The sun loungers don't have mattresses, and there are no beach towels provided.
The internet connection is good everywhere. There are cafes and shops nearby.
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Price per night from:CAD 31
Posted on Jul 7, 2026
Anonymous UserThe environment is nice; you can step right out to the pool as soon as you open the glass door. However, there's a broken drain by the road near the entrance, leading to constant puddles and a foul smell, which makes getting in and out of cars inconvenient. Additionally, the soundproofing is extremely poor; you can hear people walking by.
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Price per night from:CAD 46
Posted on Feb 28, 2025
M.Romanchik
A large hotel complex with swimming pools, a sauna, a hammam and its own infrastructure in the form of cafes, shops and coffee shops. Very convenient. Prices are slightly higher than in Mui Ne itself, but not critical. There is a private beach with sun loungers. The complex is located on a hill, you can go up to the reception directly on an escalator or an electric car. There is a private beach. The center of Mui Ne is about 20 km away. It is not convenient without a bike. With a bike, it is a pain to ride there) We stayed for 5 days. We really liked the room and the complex itself. Daily cleaning, a visit to the sauna was included in the price and the pools too. Beautiful view. Comfortable to sleep and you can't hear your neighbors. We had a good rest! The only thing is that when booking it was indicated that there was a mini kitchen, but in fact the stove did not work. We were unable to prepare a minimal breakfast. But for us it was not critical, we did not contact the staff about this.
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Price per night from:CAD 33
Posted on May 13, 2025
Guest User
Before I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them.
The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had.
CHECK-IN
Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end.
FOOD:
The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally).
AMENITIES:
Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented.
Didn’t get to check the gym out but looks good.
The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down.
Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.)
Beach water is a little clear and at this time of the year (May) the water is warm!
*Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing.
KIDS ACTIVITIES:
They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though!
Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!)
*Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it.
CHECK-OUT:
Simply message 30 minutes before the time and it will be ok. Very simple.
All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.
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Price per night from:CAD 28
Posted on Jan 18, 2026
gebstone
Far but we liked the chill vibes, there were just too many people in that place, making us unable to enjoy the facilities fully. but price is very reasonable and is good if there are objectives to travelling there.
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Price per night from:CAD 37