The Hotel JAL City Nagano provides a great place for travelers to relax after a busy day. The Hotel JAL City Nagano is an ideal choice for travelers who want to take in the sights and sounds of Nagano City. The hotel offers easy access to Shiyakusho-Mae Station, just 400m away. There is no shortage of things to see in the area, with the Nagano Winter Olympic Torch Tower & Memorial Park, Zenkoji Post Office and Nagano Bus Terminal Kaikan all nearby. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Nagano City hotel features parking on site. Our guests rate this hotel as one of the best hotels for cleanliness. For guests traveling with families, this hotel is consistently one of the most popular choices.
"First of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others."