The Hotel JAL City Nagano is an ideal spot for travelers wanting to discover the city. Visitors to Nagano City will find that the Hotel JAL City Nagano is a fantastic accommodation choice. The hotel is only 500m from Shiyakusho-Mae Station and 59km from Shinshu-Matsumoto Airport, giving guests a number of convenient transportation options. With Shinshu Nekobiyori, sambo saun and 保存鉄道 D51 549号機 all within a short distance, there is no shortage of things to do in the area. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Nagano City hotel provides parking on site. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. For guests traveling with families, this hotel is consistently one of the most popular choices.
"First of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others."