Find Your Cebu Hotels

So many errors with this hotel. First: The name is a sham! There is no beach at all connected to the hotel. To be honest there are no beaches nearby at all. They do have a maybe 50 meter connection to the sea squeezed in between two big concrete walls, but that should be more considered as a torned down harbour with a rocky coastline if anything. Often with lot of garbage floating close to shore. Secondly: The hotel tries to make money out of external events hiring their grounds, which happens to be all of the common areas left outside your own room like the pool area. We stayed there for eight nights (15-23/5 2022) and from 8am to 11pm there were about two to four events every day making noice and playing loud music constantly. Often at the same time. In a very limited area there could be a private birthday party playing live music, a private student celebration with a DJ and by ”the beach” a private fitness event playing loud bass music - all at the same time. So to try to relax was impossible. When that stopped around 11pm it was almost a relief just to hear the constant noice from the heavily trafficked road right outside the reception. Talk about reception, the third problem: Their wifi sucks big time! We were there working and it was impossible to do our jobs properly using the room wifi that was crashing most of the time. I know that the Philippines are not Europe, but since the wifi in the reception was always working, it depends more on poor equipment than the bandwidth. Maybe they could use some of the event money they earn and put in new equipment? Lastly: The service in the restaurant is terrible. To get food under an hour even if it is almost empty is impossible. And to get everyone served at the table at the same time never happened. But that seems to be a general Philippino thing. The room cleaning has also more to wish for. It is hard sometimes too se if they even has done anything more than just make the bed. But at least they filled up the toothbrushes. I think I had four untouched at the end... If they would put that efficacy in all they did, it would not make up for the constant sound pollution and the false name, but at least skip some irritation. With all this said, if you like to live in the middle of an amusement park - this is the place!

The staff was quite rude and caused us incovenience. They booked in their system a double room which infact was supposed to be a triple room. I sent all the receipts and booking confirmation to validate our claim that we paid a triple room. However, they insisted that the room is only good for 2pax and that we should pay additional for the extra pax. Very rude!

Cleanliness (3/5): The cleanliness of the accommodation was OK. Housekeeping maintained the rooms and common areas in a spotless condition throughout my stay. But ung CR is 2/5, shower head is Iw. Service: (4/5). : Kuya Gaurd is actively helping, But Hotel check out is too early and cannot extended even 30mins only. Amenities (4/5): The in-room amenities were top-notch, from the modern flat-screen TV. The work desk and high-speed Wi-Fi were particularly useful for my business needs. However, I would have appreciated more variety in bathroom toiletries. Views (4/5): Depending on the room, some offer fantastic views of the cityscape, while others provide a pleasant view of the hotel. It would have been ideal to have more rooms with scenic city views. Quiet and Relaxing (5/5): One of the standout features was how quiet and relaxing the rooms were. Despite being in a bustling city, I could unwind and focus without any disturbances, which is a significant plus for business travelers. In summary, St. Mark Hotel's accommodation exceeded my expectations. The rooms were not only spacious and comfortable but also meticulously maintained. Whether for business or leisure, the accommodation at this hotel offers a tranquil and rejuvenating retreat. Overall Rating for Accommodation: 3.5/5

Every thing is perfect, except the The smart Tv , I have to leave and check out the hotel because of the smart TV , the smart TV in the room have to use a mouse to Change the movies in Netflix , and it is very uncomfortable to use the mouse in the bed , the staff was very professional and very helpful especially the young lady at the lobby, she was very nice and professional, she fully refund me the full amount and she apologized, I love the hotel and I appreciate the staff , everything was perfect except the TV , hopefully they can fix this issue soon , looking forward to go back to 88th Avenue once the TV issue fixed 😁

The hotel is really good, with a perfect location and good amenities.. If I come back to Cebu, for sure I would stay at Seda Ayala hotel. The breakfast is really good and the service is excellent.

Very nice place 2 ah take a look

All on expected level except one but pretty critical for me issue - air conditioning system is covered in mold. It have had severe implications for me - I’m allergic to mold and have got severe allergies just few hours after arrival while I couldn’t figure out what caused it. Room felt very moist and smelly, so I was hoping turning on air conditioning will fix a problem in a couple of hours, but it get significantly worst. I’ve got another room assigned after I have identified reason (photo attached); alternative room was having less issues (not obviously smelly), but air conditioning system was covered in mold as well. Also pool was on maintenance, what was not announced while I was booking… traveling with kid, I’d have booked another hotel if I had this info.

I always check in this hotel everytime I have to pass by cebu for travel lay over, thus is my second favorite to Bayfront, clean big bed comfortable blanket and pillows wide hall way and refrigerator although my disappointment this time is that they remove the kittle in the room for a hot water for coffee drinker and tea. As of now they just installed a water despenser at the end of the hallway of which is very discomfort to walk a long hallway just to get a hot water. I wish they have one available to borrow or rent in the room service as not all costumer want to drink coffee in the morning. This hotel is considered 4 star although I dont understand why they just remove the kittle in every room. they have a breakfast that is 600 pesos per head it is good quality and excellent selection for asian, european and american food. were actually coming back this coming may together with my sister and inlaw I would probably going to somewhere else instead. Bath room is quite smaller than other room as they devided in 3 parts shower, sink and toilet, they have very strong water supply and hot water is unlimited.

The location is good close to Ayala Cebu and the suite was clean and decent size. However there was no internet signal throughout the stay in the room. Complained numerous times to the staff but they weren’t able to resolve the issue.