Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Oct 8, 2026|Signature King Room
Anonymous UserI would highly recommend this place. The location is perfect, the view is amazing, it is connected to a mall, and also near the biggest mall in cebu making it convenient for shopping and getting what we need and want out of the trip. We were welcomed with a very warm and accommodating concierge, butler service is top tier.
There are the few minor things that let the hotel down.
- when you check in you are greeted with a refreshment. And it tasted like toothpaste
- there was no hot water in the shower. Strangely, you can get hot water in the sink.
- The tv didn’t work as expected.
- The rugs werent cleanly washed.
However, we did share these concerns to the hotel and they were kind to arrange a breakfast in our room and a late check out free of charge.
Overall, the stay was fantastic, and we are looking forward to going back.
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Price per night from:TWD 4,101
Guest User
Best family hotel. All staffs from reception, to bell boys to the restaurants are all so welcoming and accommodating. They have this huge kidzone play place for kids and attendants are so caring , attentive and kind. We really enjoyed all the resorts facilities. My son & niece enjoyed the pool , beach and kidzone. U should join their Shangrila membership to get gift like snorkel set use, ice cream or the 2hr pass from kidzone which is really the best of the 3.
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Price per night from:TWD 6,742
Guest User
Extremely clean and amazing from the moment I stepped in! The room was spotless, and all the staff were so kind! Breakfast was delicious and fantastic too!!!! The pool and the sea were all incredibly clean!! I definitely want to go again!!!
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Price per night from:TWD 5,826
Guest User
The views from the room were excellent, and the hotel itself was clean and comfortable. The staff were incredibly kind and attentive, even to us who barely spoke any English. In particular, the buffet breakfast and the pool were exceptionally good compared to other hotels. I would definitely consider staying at this high-quality hotel again the next time I visit Cebu.
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Price per night from:TWD 2,257
Posted on Jul 26, 2026|Terrace Room
Guest User
Not finding an attractive hotel in Oslob, this place delivered with only a twenty minute drive to see the whale sharks. Mike the owner, friendly guy and happy to chat; Andrea and her team smiley and delivering on service. Went snorkeling multiple times a day, drying off on a hammock at the private beach and enjoyed swimming near a sea turtle. Best fluffy pancakes I've had on our summer adventure and they hit the spot alongside a freshly plucked coconut after our swim with the whale sharks. Also, locally brewed IPA on tap, nice! With a shot o the rocks of some run to wash it down. The guide used for the whale sharks tour, Alex, and sweet and reliable. Granada was an oasis of calm and much welcomed. Great pool as well! Best massage I’ve had in awhile and was overlooking the bay, just lovely
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Price per night from:TWD 1,912
Posted on Jun 15, 2026
Julie RCHONEST EXPERIENCE and Please read for the CONS🧡
Bluewater Sumilon Island is undoubtedly one of the most beautiful resorts we’ve visited. The private island setting, surrounded by clear waters, creates a unique and relaxing experience. We also appreciated that the resort provides complimentary boat transfers for checked-in guests. The transfer was smooth, organized, and only took around 15 minutes.
Our room was spacious, clean, and well-maintained, with complete amenities and everything we needed for a comfortable stay. Although our assigned room was quite far from the main areas, the resort’s shuttle service helped make transportation easier.
The food exceeded our expectations. Both dinner and breakfast were served buffet-style, offering a wide variety of choices. Everything was well-prepared and enjoyable.
One of the highlights of our stay was the staff. The activity guides, lifeguards, restaurant staff, and service personnel were consistently warm, welcoming, and accommodating. They were approachable and attentive to our requests throughout our stay.
We also had an unexpected medical situation involving one of our senior companions, and we were grateful that there was a nurse on duty. The assistance and care provided were professional and reassuring, especially since the incident happened in the evening.
However, there were also areas that could be improved.
Our experience with the reception staff was disappointing compared to the excellent service provided by the rest of the team. Communication felt rushed, and at times multiple guests were being addressed simultaneously, which came across as unprofessional and less welcoming.
The resort shuttle service also seemed overwhelmed during peak hours. With many guests needing transportation around the island, waiting times became longer. Adding more service vehicles could significantly improve convenience, especially for seniors, children, and guests with mobility concerns.
Our biggest concern was the lack of exclusivity despite the resort’s positioning as a premium private island destination. The resort accommodates a large number of day-tour guests who share many of the same facilities. As a result, areas such as the sandbar, swimming pools, and lounge spaces often felt crowded. There were times when finding available benches or fully enjoying the facilities became difficult because of the volume of day visitors.
For a resort that markets itself as a luxury private island experience, this was quite disappointing. While we understand the value of day tours for the business, overnight guests paying premium rates should ideally enjoy a more exclusive experience and better access to resort facilities.
Overall, Bluewater Sumilon Island offers stunning scenery, excellent food, comfortable accommodations, and outstanding service from most of its staff. However, improvements in guest exclusivity, transportation availability, and front desk service would greatly enhance the overall experience and better justify its premium pricing.
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Price per night from:TWD 4,258
Posted on Sep 5, 2025
Aina M. L. Lorona
I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
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Price per night from:TWD 192
Posted on Sep 28, 2026|Solea Palm Room With Sea-Garden View
Guest User⭐⭐⭐⭐⭐
We always have such a wonderful experience staying here! ❤️ The resort is truly worth the price, especially for families with kids. There are so many amenities and activities that the kids really enjoy, making every stay fun and memorable.
The staff are very accommodating, friendly, and welcoming to all guests. We also appreciate that the atmosphere is comfortable and not overly strict, so we can really relax and enjoy our time together as a family.
The food is also delicious! 😋 Every time we stay here, we always leave happy and satisfied.
This has become one of our favorite places to celebrate our kids’ birthdays and special occasions. 🎂🎉 That’s why we keep coming back! Thank you for always making our family stays enjoyable and memorable. We’ll definitely be back again! ❤️🏖️
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Price per night from:TWD 1,819
Posted on Jul 25, 2026|Deluxe Room
fengmiao22
We stayed in a family room at Crimson Resort and Spa Mactan with our kids, and it was a very hassle-free 'hotel stay' experience, perfect for families looking to relax.
- **Room and Space:** The family rooms/cottages are spacious, with plenty of room for an extra bed or crib. The standalone, low-rise villas or cottages offer great privacy and have a courtyard. However, some standard room types show a bit of wear and tear, so don't expect the same level of newness as a luxury brand hotel in Sanya.
- **Family-friendly Amenities:** Several pools have dedicated kids' areas, and the Crimzone Kids Club, playground, and Saturday bubble party were a huge hit with the children. You can borrow snorkeling gear for free at the private beach, where you can spot small fish in the shallows. However, the beach has some rocks and seaweed, so I recommend wearing water shoes.
- **Service and Dining:** The staff are very friendly towards children. Breakfast offers a wide variety of options, including many kid-friendly meals. The Japanese restaurant was particularly excellent!
- **Location and Drawbacks:** It's very close to the airport (about a 10-minute drive), which is convenient for layovers or short stays.
Overall, it's a great choice for a pure vacation vibe with high family-friendliness. If you can tolerate slightly slower service and minor hardware imperfections, a few days here with the kids will be very relaxing.
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Price per night from:TWD 4,381
Posted on Aug 20, 2026|Superior Room
Lsy1031The location of the hotel is very convenient, it's located beside SM City Cebu, just a few minutes walking distance only. Hotel facilities are good and room is clean & tidy, hotel staffs are friendly too. Buffet breakfast & dinner have variety of choices, can't even decide what to eat first😆😆😆
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Price per night from:TWD 2,760