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"overall, a very pleasant stay and hotel staff were excellent and polite. 1. in less than 3 minutes after calling front desk, a housekeeping staff came by to teach how to activate the dryer mode for the laundry machine. if a washing mode with multiple steps is in use, please note you might need to manually tap on the “play” button to proceed to the next step, so plan your laundry accordingly. 2. the room was left on dnd for more than a day and the hotel contacted us via whatsapp to verify that cleaning was not needed. requested for amenities to be placed right at the door and the request was well fulfilled. 3. had ordered a package that only arrived after i checked out of the hotel. i had informed the hotel about this potential issue before leaving and they promptly followed up on it. they followed the step by step instructions and it was a hassle-free coordination. (please note that courier from the hotel and to your home address has to be self-arranged.) 4. complimentary parking is available. i eventually did not request it, but all you have to let front desk know in advance is the vehicle plate number. extra pillows are available in the closet. the ample space in the kitchen area allowed for more space for laundry and baggage. location is quite central to major malls and some iconic landmarks. however, if you are travelling with elderly, children (or a light sleeper), you will hear the daily morning prayers from the nearby mosque at around 4.30am local time. i’d recommend anyone staying here to bring some earplugs. it wasn’t an issue for me as i slept off it after the first occurrence. some timestamps by car 1. banyard ~30mins in AM 2. cgk airport ~60mins in late AM (book a Grab ride at least 2 hours in advance for stress-free experience) 3. gould cafe ~8mins in AM 4. mori tower ~8mins in AM"

"Tempat nya cozy, nyaman, bersih, wangi cuman ada beberapa detail yang perlu di lengkapi seperti keamanan karena sepertinya terlalu gampang untuk seorang masuk tanpa akses tertentu, kedua tempat sampah di ruangan nya kurang banyak karena di beberapa tempat sebelum nya tempat sampah selalu ada 2 yaitu di dalam toilet dan di luar sedangkan disana belum ada 2 ."

"I had a wonderful stay at this hotel! The facilities were top-notch, extremely clean, and very well-maintained throughout my stay. The staff provided exceptional service—always friendly, professional, and ready to assist with a smile. The room was spacious, comfortable, and made for a truly relaxing stay. I highly recommend this hotel to anyone looking for a top-tier experience and will definitely be returning!"

"Good location, but not easy to find, also breakfast was small so dont expect alot, but thr staff did well"

"We have 2pax. Booked a 3 bedrooms (room 808,level 8) as most of the rooms were sold out. And getting a standard room and junior suite for the two og us becomes too expensive than a 3 bedrooms . Generally the service is considered good. Mattress is good by serta. 3 bedrooms have 2 toilet, one in ensuite with a room, the other can be shared with two other rooms. King size bed for 2 rooms while 2 single rooms for the 3rd room. Clean, tidy and provide basic amenities, just old furniture. The 2 bedrooms with kind size bed is facing the busy road (able to see St Regis Jot), so you can imagine the traffic noise from early morning. Balcony sliding door in one of the rooms cant be lock up at all as constructed alignment is put. A pity that this is not being supervised by the hotel closely. The common toilet has water leaking issue, from ceiling to floor. Altered twice within 2 days but they said they cant fix it and cant move us to other room. Question is, why selling it? Is so dangerous to have water keep leaking down and flooding the floor. Habitable cafe next to hotel provide decent dinning from 10am onwards till over midnight (turns into a live band pub in night)."

"Great hotel residence. Connected to Pacific Place. Room very spacious and staff service very good."

"It's always a pleasure to return and stay here. Usually I'm alone, but this time I was with family. I always feel comfortable because I'm quite familiar with this apartment hotel. All the staff, from security to reception, are always very friendly and helpful, from arrival to check-out. The swimming pool offers fantastic views of Menteng and the surrounding areas – it's clean, comfortable, and peaceful. There was a slight misunderstanding when we ordered food for our children and their cousin in the room. They had to wait a long time for the food to arrive, and even then, it came without tissues or cutlery. While the semi-apartment rooms do have cutlery, it's only enough for two people, matching the room's capacity, whereas we had ordered four portions of food. The issue was that when we ordered for them, we had friends stop by, so we ended up eating outside the hotel and leaving them alone in the room. We only found out about this problem after we returned. We then spoke to the restaurant staff in the lobby, and after communicating with Mas Fauzi and Mba Sri, everything was resolved amicably. We hope this doesn't happen to other guests. Aside from that, we were allowed a late check-out the next day until 3 PM. We understand that everyone strives to provide the best for guests, and sometimes unexpected things happen that can be used for future learning. Thank you very much for doing your best to make guests feel comfortable during their stay at Morrissey. See you next time."

"The service was excellent. It's an apartment-style place, run by a Chinese person. It has an induction cooktop and a gas tank, so you can cook your own meals. They provide toothpaste and toothbrushes, pretty much like in China, but no disposable slippers. There are a lot of Chinese people around here."

"Staying here with my family was a truly satisfying experience, and it was absolutely worth it. The room was excellent, the location was very convenient because it is close to Citos and the toll road, the buffet was complete with many delicious options. Also, my daughter loves swimming at the pool. We will definitely choose this place again for our next staycation. Special thanks to the Guest Relation Manager, Ms. Tiwi Wijayanti, and the front desk staff, Ms. Chyntia, for their outstanding service."

"I recently stayed at this hotel, and overall it was a truly wonderful experience that exceeded my expectations. From the moment I arrived, I was greeted by friendly and professional staff who made the check-in process quick and hassle-free. They were always smiling, welcoming, and willing to answer any questions, which immediately made me feel comfortable. The room was spacious, clean, and beautifully designed with modern furniture and elegant décor. The bed was incredibly comfortable, and the pillows were soft enough to ensure a great night's sleep. I also appreciated the attention to detail, such as complimentary bottled water, quality toiletries, and fresh towels provided every day. The housekeeping team did an excellent job of keeping the room spotless throughout my stay. One of the highlights of this hotel was its location. It was conveniently situated near restaurants, shopping areas, and popular tourist attractions, making it easy to explore the city without spending too much time travelling. Public transportation was also easily accessible, which added to the convenience. The hotel facilities were equally impressive. The swimming pool was clean and relaxing, providing a perfect place to unwind after a long day of sightseeing. The fitness centre was well-equipped with modern machines, and the free Wi-Fi connection was fast and reliable throughout the property. I also enjoyed spending time in the lobby, which had a cosy atmosphere and comfortable seating areas. Breakfast was another standout feature. There was a wide variety of delicious food, including fresh fruit, pastries, eggs, local dishes, and international options. Everything was well-prepared and regularly replenished. The restaurant staff were attentive and courteous, ensuring that guests had everything they needed. What impressed me the most was the exceptional customer service. Every staff member I encountered was polite, helpful, and genuinely cared about making guests feel welcome. Whenever I requested assistance, they responded promptly and efficiently, always with a positive attitude. Although no hotel is absolutely perfect, I found very few things to complain about. If I had to mention one small issue, it would be that the walls were slightly thin, so I could occasionally hear noise from the hallway. However, this was only a minor inconvenience and did not significantly affect my overall experience. I would highly recommend this hotel to anyone looking for a comfortable, clean, and well-located place to stay. Whether you are travelling for business, a family holiday, or a romantic getaway, this hotel offers excellent value for money and outstanding hospitality. I will definitely choose to stay here again on my next visit and would not hesitate to recommend it to friends and family."