Basic 2 stars, delivered as expected.
If they would greet the customers more friendly, instead just get the job done, that is how they make them more personal than chain stores.
The hotel is in a GREAT location! The manager was super cool, funny and friendly. The rooms were updated and smelled GREAT! The beds were soft and comfortable. The water pressure was good and the water stayed hot during my entire shower. I would definitely refer this hotel to friends and family members. This is the only hotel I will be staying at from now on 👍