Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 2, 2026|Suite With Garden View
e00099718Facilities: Excellent
Cleanliness: Very good
Environment: Superb
Service: Absolutely amazing
Welcome fruit: The sweetest plums I've ever tasted!
We went in late July, it was super hot during the day, but thankfully there was a shuttle service that took us everywhere, which saved us a lot of hassle.
The first night, we ate at a restaurant recommended by the front desk, and the food was excellent.
The second day, we went for the 'lazy' rafting experience, also recommended by the front desk. Although it was crowded, the experience was still fantastic!
On the third day, before checking out, we visited the museum and went for a small stream trekking, which was incredibly relaxing.
Overall impression:
The entire scenic area has great aesthetics; whether it's the natural scenery or the architecture, there's nothing visually unappealing.
The people we met and the scenic area itself were very pet-friendly. They treated our dog like family, making the experience very relaxed and natural.
This place is also perfect for very lazy people. The hotel organized many activities and even reminded us in advance to join, which was very thoughtful.
The breakfast was also delicious, clean, and fresh.
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Price per night from:$92
Posted on Feb 26, 2026
Guest User
The room design was great, and both the elderly and children loved it. They even thoughtfully provided eye masks. The room had a smart smart control system and underfloor heating. Both the indoor and outdoor views were fantastic, especially the hot spring in the bamboo forest. The service was excellent; they responded immediately to every request, even late at night – thank you so much to the young man! Initially, the guesthouse had stopped providing underfloor heating for the first few days of our stay because it was getting warmer, but on the day we arrived, it got a bit cold, and my child liked to walk on the floor without slippers. The owner kindly turned the heating back on – thank you!
We had dinner at the guesthouse: chicken soup, braised bamboo shoots, and braised catfish. The auntie cooked it very well; my elders still rave about it afterward, haha. Breakfast was rather home-style, but the auntie's soft-boiled eggs were delicious, and the young man's hand-drip coffee was also very good.
One small suggestion: could the guesthouse consider allowing guests to choose between regular towels and disposable towels in the future? My child only made this suggestion about the towels, haha. Also, it would be even better if there was an absorbent mat in the bathroom.
Overall, it's good, pet-friendly, and I recommend it.
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Price per night from:$80
Posted on Jul 7, 2026
Hehe|xingzoudenvjianzhushiThis hotel is located higher up in the village, making it a bit quieter and less bustling, which is perfect for a peaceful stay. The view from the window, overlooking distant mountains and a bamboo forest, is incredibly soothing. The room itself is spacious, and the guesthouse facilities are excellent. The lobby on the second floor features a tea room, complimentary fruits, and recreational facilities, making it ideal for families with children. The proprietress is very kind and knowledgeable. As soon as we arrived, she added us on WeChat and sent us a detailed guide to local dining, entertainment, and attractions. When we checked out, she even gave each guest a lovely souvenir.
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Price per night from:$69
Posted on Oct 30, 2024|Yuesheng - Garden Private Hot Spring Villa
Guest UserTravelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed!
We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving.
One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home.
Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.
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Price per night from:$467
Posted on Apr 13, 2024|Osaka-Kyoto Japanese-Style Tatami Double Bed Room (1 Unit with Private Hot Spring Scenic Balcony)
JuliaFI literally hate when I book a room looking at the picture and get something different in reality. I’m a fan of hotsprings , and when I planned this little getaway with my husband, the room with a private outdoor soaking tub caught my eye. According to the photos on Trip.com , the room had a spacious terrace and a cozy corner soaking tub. When we arrived , they gave us some middle room and the soaking tub was right next to neighbors’ one, separated by a short see-through fence, as if we were supposed to bathe all together. When my husband pointed this out to the front desk , they made up some excuse how all the rooms have the same photo on the website and how they can’t change our room saying someone already booked that better room. I can’t confirm but I had a feeling they were lying because I never saw anyone on the terrace of that room.
This unpleasant experience aside, the hotel territory is lovely , they have a glamping area and the swimming pool. Very suitable for families to enjoy . We had a dinner in their restaurant and it was delicious . The Chinese traditional breakfast was included in the room price , it was very fresh and good as well. So in the end I’d still recommend this hotel but if you have a choice better not come during national holidays .
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Price per night from:$70
Posted on May 30, 2025|Nice ·“Man Wan Hua”Villa Double Bed Room (Surrounding Mountain View + Minibar)
aaatubuaaaThis hotel was designed with great intentions. the architecture is splendid, as are the surroundings. It's a great starting point to discover the region of Anji. However, as beautiful as the hills and the simplistic villas are, the hotel was let down by a relatively poor service. The staff were always friendly and willing to help. However, it was chronically understaffed, and it seems they don't understand what kind of gem they are running. As an example, we went to the bar multiple times. It was beautifully designed, provided a limited, but good enough choice of teas and alcoholic beverages. But it did not have a bar tender. Instead, we had to walk to the reception, ask for someone to come by, then go back and place our oder. We were served, but I felt like a burden to the staff. There was no music and no attempt to use the location and scenery to create a unique atmosphere. Instead, we were left alone, unattended in a quiet, empty room, that happened to look like a bar.
One more thing: If you wish to have dinner, you need to order a day in advance.
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Price per night from:$84
Posted on Jul 14, 2026
Guest User
⭐️⭐️⭐️⭐️⭐️ A Magical Family Escape at Fantasy Jialebi Theme Hotel, Anji County (11–13 July 2026)
We recently stayed at Fantasy Jialebi Theme Hotel in Anji County from 11–13 July 2026, and overall it was a wonderful family experience.
This hotel is much more than just a place to stay — it is a complete family holiday destination designed around children, imagination and creating unforgettable memories.
🌟 Exceptional Service from Shi Jun — A True Credit to the Hotel
Before arriving, I honestly considered cancelling our reservation due to communication difficulties. However, one person completely changed our experience — Shi Jun from the front desk team.
Shi Jun demonstrated truly exceptional hospitality. Through WeChat, he patiently communicated with us, answered every question and did everything possible to make our stay comfortable. He helped us when we were close to giving up on the reservation, arranged room changes, helped find a suitable place for me to work, assisted when we needed to visit the hospital, and continued to care about every detail of our family’s needs.
His professionalism, kindness and genuine concern for guests represent the very best of hospitality. Shi Jun is a young man who is a true credit to Fantasy Jialebi Theme Hotel. For his service alone, I would give 10/10 ⭐️⭐️⭐️⭐️⭐️.
🌟 Beautiful, Spacious and Immaculately Clean Rooms
The room was one of the biggest highlights of our stay. It was beautiful, spacious, comfortable and extremely clean. The family design created a warm and welcoming environment, with excellent bedding, a well-maintained bathroom and plenty of space for parents and children.
For families travelling with young children, cleanliness and comfort are essential — and Fantasy Jialebi Theme Hotel truly delivered.
🍳 Excellent and Abundant Breakfast
The breakfast was another highlight. There was a fantastic selection of food suitable for both adults and children. The variety was impressive and provided a great start to each day.
👨👩👧 A Wonderful Family-Friendly Environment
The greatest strength of this hotel is its understanding of families. Everything is designed with children in mind, creating a place where children can feel excited, happy and full of imagination.
Our child especially enjoyed the family atmosphere, and it was wonderful to see so many families creating happy memories together.
❤️ Great Potential with Some Areas for Improvement
The hotel has an excellent foundation: beautiful rooms, a fantastic concept, wonderful family facilities and a great location. With some improvements, it has the potential to become one of the best family resorts in Anji.
🌍 International Guest Communication
As an international guest, communication was sometimes challenging. Unfortunately, none of the staff members we met could speak English, and some were reluctant to use translation tools. Basic English support or greater willingness to use translation applications would greatly improve the experience for overseas visitors.
🧑🍳 Breakfast Service Professionalism
Although breakfast was excellent, we noticed the chef using his phone in the breakfast area during service time. For a family resort with such great potential, maintaining professionalism in all public areas is important.
🌙 Night Reception Service
At approximately 5:00 am, we needed assistance because our room key required reactivation. Unfortunately, nobody was immediately available at reception. A 24-hour guest service presence would improve the overall experience.
🚗 Arrival Experience
The entrance creates the first impression. We noticed the security staff member appeared distracted using his phone and smoking rather than actively welcoming guests. A more professional arrival service would better reflect the quality of this beautiful resort.
🌧️ Typhoon Weather — More Indoor Activities Needed
During our stay, a typhoon affected the weather and some outdoor facilities were closed. While this cannot be controlled, more indoor childr
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Price per night from:$78
Posted on Aug 27, 2026|Two-Bedroom Private Hot Spring Villa (Double Bed)
Guest UserThe resort environment is great in all aspects, perfect for a trip with family and friends. We stayed for several days and it was quite enjoyable. Tiger provided excellent and enthusiastic service, recommending many places. We'll definitely go back if we get the chance!
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Price per night from:$84
Posted on Jul 4, 2026
Emin EyvazzadeOur stay at this hotel was absolutely exceptional. From the very beginning, the staff went above and beyond to make us feel welcome and comfortable.
There was a small mistake during our stay, but the way the hotel handled it truly impressed us. They sincerely apologized and kindly offered us complimentary drinks and fresh fruits, which was a very thoughtful gesture.
We would especially like to thank 徐云 and 王永芳 for their kindness and constant support throughout our stay. Their professionalism and warm attitude made our experience even more enjoyable. We are also deeply grateful to the manager, 罗会军, whose exceptional care truly stood out.
What touched us the most was their genuine hospitality. When we were leaving, we couldn’t find a taxi, and the manager personally drove us down the mountain. This level of service is rare and unforgettable.
Throughout our stay, the staff were always helpful, kind, and attentive to every detail. It felt like we were not just guests, but truly valued visitors.
I highly recommend this hotel to anyone looking for outstanding service, warm hospitality, and a memorable experience. We will definitely come back again!
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Price per night from:$79
Posted on Aug 27, 2026|Vast Star‑River Two‑Bed Family Suite | Alpine Sunrise · Sea of Clouds & Starry Sky
ly630710Our first trip to the summit of Anji Yunshang Grassland led us to a unique romantic hideaway in the Jiangsu, Zhejiang, and Shanghai region: the 1168 Starry Sky Astronomical Hotel, perched at an altitude of 1168 meters. As the only mountaintop hotel within the Yunshang Grassland scenic area, it stands nestled amidst clouds and mist, with the Milky Way as its canopy. This isn't just a fleeting visit; it's an immersive experience, allowing you to dwell in the gentle embrace of the starry sky and sea of clouds.
Our butler, Xiao Zhang, proactively contacted us via WeChat, providing a complete check-in process in advance. Since the hotel is located on the mountaintop, a cable car ride is essential. Xiao Zhang seamlessly coordinated all transportation: after checking in at the foot of the mountain, we were guided to a VIP cable car channel. A dedicated shuttle awaited us at the cable car's upper station exit, and we could call for a shuttle anytime for exploring within the scenic area. He also helped us redeem fast-pass privileges for attractions, allowing us to skip queues for popular cliffside activities, and provided a one-on-one explanation of the two-day unlimited park access. The service was truly attentive, enthusiastic, and thorough – definitely deserving of a five-star rating. My sincere thanks again to Butler Xiao Zhang for his warm service, and to all the staff members. A heartfelt thank you! You've all worked incredibly hard!
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Price per night from:$128