Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Feb 1, 2026
epengfei
The hotel is located in Lugano, conveniently situated near the city center and upscale shopping districts. It's just a one-minute cable car ride from the train station, practically no walking required. The lake is a 5-minute walk from the hotel. Parking is available, but advance reservations are required. The breakfast is plentiful and the ingredients are very fresh. The bar is charming, offering a wide selection of delicious cocktails. The service is excellent, and the hotel staff are courteous and polite.
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Price per night from:€181
Posted on Jan 23, 2024|Deluxe Junior Suite
Guest UserSensational location, attentive reception staff... Just as you would expect in a 5 star hotel.
The piano bar and restaurant are of the same standard. The spa is only available by reservation and is limited... which is disappointing... the fact that you can get some fresh air is also a negative. The fitness room is in the neighboring/partner hotel and is equipped with basic equipment... that's also questionable! But an instructor is usually on site!
The rooms are spacious and well equipped, the view is fantastic...
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Price per night from:€299
Posted on Jul 24, 2024|Double Single Use Double Single Use
Guest User
I stayed in this hotel for five nights in Lugano. The hotel is in a good location. It is a five-minute walk to the lake. Next to the hotel is bus No. 2, which can go to Lugano Railway Station. The breakfast is Western-style and the fruit and bread are good. The hotel is also quiet. If you go to Lugano, you can choose this hotel.
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Price per night from:€164
Posted on Aug 12, 2025
YA MEI
Great staffs for travelers. Nice room with decor efforts, clean and spacious bathroom. Good breakfast.
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Price per night from:€182
Posted on May 7, 2025
Guest User
The room is unimaginably large, and it is a luxury hotel with a very high cost-effectiveness. The kitchen is fully equipped, and you can enjoy the beautiful scenery of Lunogazha Lake and mountains from the huge balcony. The endless mountains opposite are like ”planted” with houses. At night, the lights of thousands of houses are magnificent, and the green mountains, green waters, red tiles and yellow walls, the colorful and beautiful scenery is unparalleled. The breakfast on the second day was varied, colorful and delicious. We ate a lot of salmon and various fruits and vegetables, which made us like it so much that we didn't want to leave. If we hadn't booked a hotel in Lucerne on Ctrip, we would have stayed and enjoyed it. If we come again next time, we will definitely choose this one. After checking out, you can also book a hotel car to take you to the train station.
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Price per night from:€194
Posted on Sep 7, 2025
Guest User
Review
Mixed feelings
I stayed on a weekend solo trip whilst working elsewhere in Switzerland, and have mixed feelings about this hotel. I booked this on the basis of the rave reviews on here, which I don’t really now understand - it’s fine but not great in my view.
What’s good:
- Beautiful public areas in the main building
- Spa, pool & sun terrace have great furnishings, very comfortable and a stunning view of the lake
- Breakfast buffet is excellent quality & included in room rate. Probably the nicest croissant ever. The staff kindly opened the terrace for me (it was 18 degrees & very sunny)
- Some of the staff were kind and helpful, particularly at the reception & the spa desk
- Very comfortable beds, lovely linen & towels - good night’s sleep!
- Nice location, a little out of the main town (15 mins walk around the lake) so peaceful & quiet
- Free shuttle to Lugano train station is a nice extra, although the public bus is very convenient
Less good
- My room was in an ugly 1970s building with a view of the carpark. I didn’t expect a lake view (it was an additional 200 CHF per night) but this was not exactly a “garden view” as described
- The room & bathroom was cluttered with random stuff- promotional booklets, mini bar snacks, bottles of toiletries - there was no space to stand even a wash bag in the bathroom. There were 4 bottles of products balanced on the edge of the bath. Please wall mount the bottles & tidy up!
- I asked to borrow an iron - the one they bought had a European plug & all the in-room plugs are Swiss, so it was unusable. I don’t expect everyone to speak perfect English but even google translate could not get me a working iron! I fail to understand why you’d not have the right iron plug for the hotel sockets…
- At breakfast I was asked 3 times if they should open a parasol, I politely said “no” so the staff waited for me to go to the buffet & opened it anyway! I was cold in the shade so I just left my food, which was a disappointment
- I had to ask for my free tourist card for transport & museum discounts. This should be provided to all guests, had I not been aware of it then I’d have missed out
On balance, for me it was overpriced, for 450 CHF per night I will likely try somewhere else next time I come to town. Not a disaster but I feel there’s likely better choices. The Best Western next door is 1/3 of the cost…
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Price per night from:€308
Posted on Oct 11, 2026|Deluxe Suite (I)
Anonymous UserLocation is very strategic and easy self check in instruction. Overall stay is good just I feel mosquito repellent spray smell too strong. Luckily not trigger my sinus problem. Thanks God
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Price per night from:€248
Posted on Nov 2, 2025
Guest User
I stayed at Best Western Hotel Bellevue au Lac for just one night, but it was a truly pleasant experience. The staff were warm and welcoming, the room was spotless, and the location was perfect—right by the lake with beautiful views. The food was delicious, and overall, everything exceeded my expectations. I’d definitely love to return for a longer stay next time!
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Price per night from:€203
Posted on Aug 3, 2019
Kang
Not far from the Lugano train station, there is a bus directly to the city of Lugano at the doorstep, which is quite convenient. The interior of the room is older, but it is clean and air conditioned, making it quite comfortable. Breakfast costs only 10 Swiss francs, but there are fewer choices.
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Price per night from:€103
Posted on Jan 31, 2025|Standard Single Room
Baozoudexiaoji
Facilities: A very retro hotel with all the amenities. The heating was very comfortable and the bed was very soft.
Cleanliness: Very clean.
Environment: Very nice. The view from the restaurant is amazing and it's very quiet.
Service: Excellent. The front desk staff was very nice. A basic breakfast is included.
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Price per night from:€64