The Boutique Hotel Schlossberg provides a great place for travelers to relax after a busy day. Visitors to Thun will find that the Boutique Hotel Schlossberg is a fantastic accommodation choice. With Bahnhof Thun just 700m away and Bern Airport only 20km away, transportation is very convenient. Famous local attractions Stadtmauer, Alter Brunnen and The central church of Thun, can all be reached with a short walk. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. Our guests rate this hotel as one of the best hotels for cleanliness.
"Actually, Facilities: Climbing hills every day. Hygiene: Towels are not changed during consecutive stays. Environment: Not bad. There are only 10+ rooms on three floors. It is a small hotel. But the service is terrible!!!! too poor!!!!!!
Service: The emphasis is on service. The old woman in the restaurant is obviously very targeted at Chinese customers. Come on, I am a consumer. She greets all other customers with a smile, keeps saying polite words, and nods and bows. When we arrived, , I happily told her thank you, but she ignored me and just ignored me.  And this hotel is not cheap. I spent 3,300 yuan to book a room with breakfast. The breakfast was buffet, but she actually told me Said ”You have eaten enough, you can't add more”? ? ? ? This is unheard of. I argued with her, but she was reluctant to add something to me with a cold face, and deliberately delayed it for a long time, wasting our time when we went out to play. By the way, such a hard baguette, I didn't eat toast while giving it. I couldn't bite after being scolded by her. I really wanted to say bad words and curse people. I have never been so angry by a hotel staff, who discriminated and treated me differently.
Facilities: Oh, by the way, don’t follow the Google map and walk the nearly 200 stone steps. It’s very tiring. Walk 80 meters further and there is an elevator leading to the parking lot that can be reached directly. The front desk is very small, even smaller than the one in the Express Hotel. Small. Don't go wrong. The air conditioner in the room cannot be turned off. It blows cold air all the time. It rained that day and the temperature dropped to 10 degrees, but the air conditioner still had to blow cold. Fortunately, there were enough quilts, so I felt better after sleeping. "