Shangnan Hotels with Wifi

"One of the most bizarre hotels I've ever stayed in. Right after check-in, the front desk repeatedly told us that as foreign nationals, we could only stay one day, repeating this several times. After showering and picking up a towel, I noticed a strange smell. Upon closer inspection, I realized it was due to a leak under the sink. I contacted the front desk, and their phone was incredibly sticky. I spoke to them on speakerphone, and they immediately arranged for staff to come. Later, they offered to change our room, but only to a room at the far end of the east side. We were worried about the heat, so we declined. In short, my stay was extremely unpleasant. The next morning at 8 AM, they called and asked us to come downstairs to show our ID cards, probably because of a police requirement. I happened to run into a manager and told him about my poor experience. His conclusion was to blame housekeeping. I believe the problem stems from staff shortages. The same housekeeper came several times that day to help clean up the stains left by the plumbing repairs. They were working very hard, and I don't understand why the company would directly blame the frontline staff. I hope management will seriously consider this complaint, as it appears to be a staff shortage. Everyone was busy with their own tasks and constantly interrupted by phone calls (front desk, housekeeping, and engineering staff all experienced this). Frontline staff only have one life and two hands; how can they be expected to perform the work of three people? Please reflect on this. Thank you."

"The hotel rooms are quite spacious and clean. It's a half-hour drive from the Jinshixia Scenic Area, and parking is convenient. It's very quiet at night, and the hotel offers laundry and drying services, which is very convenient. There's also the Chuangwangzhai Scenic Area nearby, with incredibly beautiful scenery, especially the stunning autumn foliage. The hotel's location is excellent, making it easy to get to various places. The hotel front desk staff are also very welcoming; any problems can generally be resolved by contacting them."

"The overall environment of Tianlu Hotel in Shangnan County has been widely praised, but the quality of breakfast has become an obvious shortcoming in the guests' experience. In terms of the environment, the hotel is located on the southwest side of Shangnan Cultural Square, with convenient surrounding transportation and a garden-style design. The guest rooms are spacious and equipped with independent balconies. Some room types offer quiet garden or mountain views. When checking in, you can also walk through the corridor to experience the courtyard landscape. The overall atmosphere is elegant and comfortable. In addition, the hotel has complete facilities, including a spa, gym, tennis courts, etc. Free parking and Wi-Fi are also provided in public areas, which is suitable for self-driving tourists or business people to relax. However, the breakfast experience has been repeatedly criticized. Although the hotel advertises that it has a rich breakfast variety, actual guests reported that the dishes were monotonous and in short supply, especially during peak hours (such as after 8 o'clock) where there might be ”leftovers”. One guest even mentioned that ”there was not much left when we arrived at 8:40”. The breakfast content was evaluated as ”not refined enough”, which was inconsistent with the hotel's four-star positioning, and the buffet at 30 yuan per person was not cost-effective. In addition, there are problems with service details. For example, some guests believe that the attitude of the front desk staff is not professional enough and does not match the hotel's high-end image."

"超乎預期的體驗！性價比與熱情兼具的理想住所！ 首先是價格，太令人驚喜了！ 與其他同類房源相比，這裏的價格絕對是“白菜價”，極具競爭力，性價比簡直爆棚！能用這麼實惠的價格享受到如此優質的服務和環境，完全超出了我的預期，感覺物超所值，省下的錢完全可以用在吃喝玩樂上，太划算了！ 位置更是沒得挑，距離金絲峽漂流超級近！早上可以睡個懶覺再出發，晚上遊玩回來也不會太疲憊，這對旅行體驗的提升不是一點點！ 最讓我感動的是老闆的熱情好客！ 老闆人真的太好了！從預訂開始就非常積極地溝通，耐心解答所有問題。到店時像老朋友一樣熱情迎接，主動介紹周邊設施和遊玩攻略，甚至還分享了一些衹有當地人才知道的小眾美食和貼心建議。溝通起來無障礙，有任何需求都響應迅速且盡力滿足，服務既用心又周到，讓人感覺特別温暖，真的有種賓至如歸的親切感。 總而言之，這真是一家將價格實惠、位置便利和極致熱情完美融合的民宿。強烈推薦給所有精打細算又注重旅行體驗的朋友！下次來一定還會選擇這裏，絕對值得信賴！完美的落腳點，超讚的體驗！👍👍👍"

"I saw bad reviews on the Internet before, but I was a little unreliable, but after I arrived at the destination, all my concerns were swept away. The whole yard is very large, one step at a time, the environment is quiet, and the room is very clean. The persimmon trees, white houses and friendly staff in the park all made me feel like I was back to my village life when I was a child. Next to the river view, there is a waterfall not far away, and it can be reached in 3 minutes on foot. The temperature difference is big recently, but there are enough clothes. Sitting in the yard at night enjoying the moon, listening to the gurgling water eating barbecue, all the fatigue is dissipated at this moment. It is very convenient to be ten minutes away from the Jinsixia Grand Canyon. There are not many people who get up early and eat breakfast at the hotel to go to the scenic spot. Not a trust, I'm going to bring my kids next summer."

"The location is excellent, just 300 meters from the entrance of Liyuanmen Scenic Area. The proprietress is very enthusiastic and raises water and takes a fan. The dishes made by the proprietress are large and taste good, very pot! I really like this hotel, I will choose to stay in the future if I have the opportunity."

"The room decoration is simple and atmospheric, the service attitude is good, clean and tidy, the room is equipped with disposable paper cups, disposable slippers, disposable towels, etc. It looks very comfortable. You can park at the door, parking is very convenient, and you will have the opportunity to come back later."

"Highly recommend this treasure homestay! The overall environment is clean and elegant, it is very comfortable everywhere, the photos are also very good, the service staff is warm and caring, and the demand response is particularly fast. The boss's restaurant has a great taste of cooking, and adults and children love it. The children also like it very much. They are happy and reluctant to leave all day. The whole family travels and lives relaxed and comfortable."

"This stay was great! Hotel location is very good and convenient to travel. The room was clean and tidy, the facilities were complete, the bedding was comfortable and the sleep was good. The front desk service was warm and thoughtful, and the response was very fast. The breakfast is rich in variety and tastes good. Very good value for money, will choose here next time, recommend to friends!”"