Rueil-Malmaison Hotels with Wifi

"We had a very distressing experience during our recent stay at Novotel Paris Rueil-Malmaison. On the night of our arrival, the lock on our hotel room door broke, trapping all of our belongings inside. Despite repeated requests for assistance, the hotel failed to resolve the issue until 4:30 AM. This created a major problem for our family. I had to wait until the middle of the night to change my contact lenses and take my medication, which had been locked in the room. We were traveling with children, and one of them had to be woken up at 6:00 AM to shower and change clothes before our scheduled activities—after an almost sleepless night. We received no meaningful apology or real compensation from the hotel. The night manager told us that a free breakfast and €40 worth of points was “the best they could do.” We ended up canceling all of our plans for the following day because we were simply too exhausted. The staff showed little empathy or urgency throughout the incident. The lack of basic service and care was truly disappointing. The only positive part of this experience was the excellent customer support from Trip.com, who stepped in to help and eventually issued us credits equal to the value of a refund. Unfortunately, the hotel itself failed to take real responsibility."

"The hotel is about 30 to 40 minutes drive to the center of Paris and will pass through the charming Boulogne forest and see many people running and cycling. The hotel is close to the country club racecourse, the environment is very good, the outdoor scenery and the hotel interior are very stylish. Although the breakfast is the same dish every day, the variety is quite rich. We set two adults with a 16-year-old boy. The room was clean and the bathroom and bathroom were two separate rooms. The mattress was soft and very comfortable. One bed with four pillows, two adults with two children are enough."

"More biased, overall OK, breakfast is general, time is a Japanese restaurant opened in China, the price is OK"

"Rapport qualité imbattable. Très calme et parfaitement adapté aux couples. Parking gratuit en plus."

"The hotel is located in the center of the city, the location is very good, the window is outside the alley. The hotel has access control at night, you need to enter the password to enter, the front desk does not have 24-hour service, you must remember the access code if you return late. The elevator is quite small, and it is old, and the shaking is serious. Relatively clean, but there is a smell of tide in the house. Bathing facilities are also relatively old. Ibis next to it is more recommended."

"It was a big room for a 4 people family. I like it. Thank you for everything."

"A very nice hotel, clean and tidy Staff very friendly and helpful and welcoming The only thing I would notice is if they can be very kind to explain to guests how to use the key to the room ."

"Hotel location is very good, just on the RER A line, very convenient to go to various attractions, ; the front desk staff of the hotel is also very friendly, breakfast and dinner are not bad. The room is also clean and tidy. The only thing that is not suitable is that the hotel does not have air conditioning, but the staff also solves the problem. The overall is very good and will be introduced to friends."

"Fenêtre chambre très mal isolée: difficulté à chauffer la pièce et courant d'air perceptible depuis le lit! Si vous voulez vérifier, c'est la chambre 506 Même problème dans la pièce du petit déjeuner et dommage qu'il n'y ait pas d'œufs brouillés. Sans doute tout cela est du au faible nombre de clients ce week-end"