Hotels near Schloss Neuhaus, Salzburg

Hotel location was very good, walkable distance from Salzburg train station. Surrounding has a lot of food options. Hotel room was big and clean, very comfortable stay. Love the staff and they were very friendly and helpful for advices to get around Salzburg. Hotel provided a guest mobility pass and allowed for public transport travel within Salzburg for free. Hotel was environmentally friendly, offered a 5€ voucher if we skipped housekeeping for a day.

I like it very much here. It's close to the train station and has many Chinese restaurants in the walking distance. Reception girl is very sweet and pretty. My room is large and homes good condition facilities. I like the breakfast dinner best on the 15th floor.

The location of this hotel is excellent. We feel very satified with the bath and the bedding which had enlightened our stay for 4 nights in Salzburg. We like the window blinds and the mountain view of the room given to us on the upper floor. The complaint is that there is no table in the room and not enough electric plugs which are important nowadays for travellers to chargie our electrical appliance and devices.

Huge family room however the room lighting definetely needs UPGRADING! We were given the 2 queen size beds which was great n comfy! Bathroom comes with a bathtub which is ancient n needs upgrading . But it has heater which is great during winter of -3c. Room lighting is yellow dim lighting like the 80s. If you book, the executive level room(my cousin stayed there), the room is new n is white lighting .

Very warm for stay, breakfast also absolutely good

Calm stay, nice hotel location, fair breakfast and don't mind to stay there again in the future.

The hotel is clean and located in quite a good location as you can find supermarkets and places to eat nearby the hotel. The shower room is good with high jet flow of water. The breakfast is OK and worth the money.

I love this hotel a lot. it’s a small family owned one but very neat and tidy, breakfast tastes so good and the staff are all very nice. it’s around just 5 minutes walk to central train station which makes it so much easier for us after long whole day trips. It definitely worth staying!

Not in the city but just 10 minutes trip by bus route no. 1. It's convenient and the hotel gave us a mobility ticket that can take bus free of charge. No shops are close but a few restaurants which are quite good. The staff are nice and the bar in the lobby opens until 10pm. The hotel is full of art, even on the toilet cover and the carpet outside! Room size is ok. Have air-con but we just opened the window then the temperature is suitable for sleeping. It's 15°C outside at night. Like the shower room as it can be covered fully and no water is splitting out

Didn’t really have a good experience on this but thank god Trip did compensate a small fee. The room is good, the hotel is good BUT whoever that has booked please read this:- 1. Make sure they send you a pin code to enter the hotel at least 3 days before or else keep emailing and calling before you reach. There is no workers all automated if you reach and have no code to enter you are stranded! Yes there is a phone to call but Im not sure why the phone doesn’t work properly!! I called 7 times only to 1 time they pick up. And finally after waiting in the cold for 30 mins they let me know the pin code to enter. Its very hard to contact the hotel maybe because im not using local phone number. Contacted trip and they themselves couldn’t contact them in time. According to the hotel, there should be an email from them with instructions and code. 2. Yes, I do love the concept of having no one to check in but at least leave like an ipad or a screen for guest to check and contact??? 3. Rooms were nice, blinds were automatic. Clean and have smart tv. They do have elevators thank god. Besides the ‘PIN number’ enter check in, its all good.