Hotels near Urban Gate, Medellin

I recently stayed in this hotel and overall had a good experience, but there were a couple of issues worth mentioning. The hotel itself has a nice atmosphere and the staff were generally friendly and helpful. The location was also convenient, making it easy to get around and explore the city. However, I did run into some problems during my stay. The hot water was inconsistent, which made showers uncomfortable at times. In addition, housekeeping was not up to standard, as the room was not properly cleaned or tidied during my stay. Overall, it was an okay experience with some positives, but the issues with hot water and room cleanliness definitely affected the comfort level. With a bit more attention to maintenance and housekeeping, this hotel could be much better.

Very well appointed aparthotel with almost everything needed for a comfortable stay. Checking in was easy. They could not accommodate early check in but held bags until my apartment was ready. Very spacious and clean apartment with kitchenette, living space, bedroom, large bathroom and closet. The bed and pillows were very firm, could have been a little more softer. No cutlery provided in the kitchen. The fridge and kitchen were stocked with mostly paid bar items. The walk in shower only has a rain head attachment and not a handheld device which I did not find convenient. Most of the staff were very nice. The rooftop bar and pool area were cosy. Easy to get an uber to and from the Medellin hotspots. Overall, I had a good stay but a few things could be improved for an extra comfortable luxury experience. For the price, it was just okay value considering breakfast was not included.

The location is excellent, exactly in the middle of everything, walk distance to get the metro, many restaurants near by, 10 minutes walking to Provenza, easy to get to a a big super market where you can find all you need including clothes from Colombian brands. They are very good to help you with everything you required. We got a tour with them to Guatapé as they suggest and was a really good experience. The staff is so friendly and helpful, we didn’t have a metro card and they borrow us to used for all the time that we were in the hotel. They explained us where to go, timings, etc. in the place they have an easy metro map on the wall, that you can just see all the spots to visit in Medellin. The place is very clean. I’m very happy and for sure we will be back there when we come to Medellin again.

Friendly staff and spacious, clean rooms!

The staff here is so friendly, and really good service. Easy accessible to restaurants nearby. Clean and big rooms

Incredible value for the money! Best location in Poblado, and wonderful staff!

Learning from my experience of booking a more expensive but windowless executive room, I went for a balcony room this time. The room was spacious and the balcony large and with a safe high railing. The views were great. Checking in was the same laborious process as for my first stay: instead of handing me the key card, I had to wait for another staff member to pick me up and lead me to the room. This is so annoying and in itself a reason to avoid this hotel. Breakfast on the first day was the same poor quality as during my last stay. On my last morning, however, the hotel, for no apparently reason to me, upped their game and significantly improved breakfast choices, adding jam, a soup, fried rice and several choices of scrambled egg to the offering, making breakfast acceptable rather than a joke.

Hotel was very well kept beautiful appearance very clean friendly staff I would definitely book with them again.

This is my second stay at this property. I really enjoyed my first stay and though this could be somewhere that I could book for longer than a week. I booked a double room last time and enjoyed my stay this time I booked a single room but would not return. The single room is a lot smaller than the double and I paid the same price as last time so value for money for this was not so great. View is great, amenities good, no AC and it gets hot in the room. Decent breakfast and friendly staff. The big issue for me on the last 2 nights was a club down the street playing music so loud that I could feel the bass 10 floors up and this went on until 4am. This was Monday and Tuesday night! So hot room as can’t open the window with the music, fan on full, white noise from tv at full volume and ear plugs is not what I’m looking for. I could not return if the bar continues like that. Previous stay no issues, first 5 nights no issues, but this is a big problem for me. I am so thankful I didn’t book the month I was contemplating and left after a week. A double room without the noise at the right price I would return.