Hotels near Otsu Service Area, Otsu

This is my second time, I took my daughter to their open air onsen room and she loves it!! I really enjoyed the time with her in the quiet place so we could truly relax together!!

Very good service / good for family stay Breakfast is fabulous

Room is very spacious, comes with 2 sets of facial acre products both for man and woman There's even a 6 CD player with preloaded CDs inside ranging from Jazz to sentimental songs for your relaxation Food are delicious and nicely decorated Every day it comes with some free local snacks like financiers and biscuits One incident that didn't quite went well is early morning after breakfast As we are rushing to head out before housekeeping and there's no more water in the room, we return to the dinning hall and try to ask the staff to help to fill up some water in their provided water bottle. one lady took over the bottle and head to the kitchen to fill up, but we can hear she's complaining to her colleagues about it. Shortly, while handing over the bottle, she signal us to leave. We did so but once just stepped out, she simply slams the dinning hall shut! I was surprised by her reaction. It was quite rude of her to do that. If it's against the regulation, they can rightly say so and communicate upfront than doing this repulsive reaction Overall, a nice stay amid a slight mark on the service rendered

good and clean Japanese style room with good view.

Very nice and comfort hot spring hotel, quite big and have scale hotel. And not many people when I did the public outdoor hot spring, seems like my private one. However, if next time I book correctly the hotel room, I can enjoy my real private hot spring in my room😉

Very nice relaxing place.. foods they serve very nice

Wow! What a wonderful experience at Biwako Grand Hotel. Truly the most relaxing part of my Japan trip, the onsen was very beautiful, with fantastic views. We didn't end up getting a pure lake view, but it was still a beautiful and relaxing experience in the tatami room. It was a tad pricey, even for off-season, but with a wonderful kaiseki dinner, it was still a great time.

Booked this stay to explore the areas around Lake Biwa. Reception was warm and friendly with an English-speaking host who provided us with the information for the stay. We booked the western style room as we preferred an attached bathroom, however the room condition was outdated and needs refurbishment, like peeling surfaces. The Japanese style room looked better when we caught a glimpse during check-out time. Nevertheless, location and amenities were great. Location is near major eateries and commercial centres by a short drive.

Lake Biwa is right outside the hotel, which is very convenient. There are not many restaurants nearby. The beach by the lake is beautiful. The staff are very friendly. The room facilities are a bit old, but they are well maintained.

Ok. First of all leave your expectations at home expecting hotel level service. Once you've done that if you want a cheap but clean place to stay this is it. This is a seinenkan - a facility for youth and youth-related organizations to conduct independent study and recreational activities, many of which have basic accommodation facilities but higher grade facilities than youth hostels. They are located all over Japan. I stayed in a tatami mat room on a floor with shared toilet facilities. The ground floor has a large communal bath - obviously separate for male and females. They have lights out at 11 p.m. and guests must return by the same time. There is a very modern cafe onsite serving cheap breakfasts (see photos) but the cafe closes by 6 p.m. There is a convenience store 10 minutes walk away so I suggest you buy snacks and beverages en route from JR Ishiyama station. For dinner, there is a family restaurant - good value and okay food - about 6 minutes walk away. The seinenkan is located on a small island by a historic bridge. The views of the river inlet flowing into the main Lake Biwa is relaxing, lots of bird wildlife, and lots of rowers (the seinenkan is a water sports facility too). and the sunrise and sunset views are lovely. The staff are very kind. It cost me ¥5,500 for one night and I will stay there again if I have the opportunity.