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9.7/10
Amazing
GGuest UserIt was an amazing experience! I highly recommend this place to relax. Beautiful territory, fish pond, swimming pool - everything for a good rest.
VVirginia Lio🏨 Lovely stay at The Scarlett Boutique Hotel I stayed for 3 nights and felt truly welcomed — especially by Thanh, Ruby, and Linda at the front desk. They were always warm and friendly, which made me feel at home as a solo traveler. The room was clean, cozy, and well-decorated. Great location, close to the Imperial City and walking street. Breakfast was nice, and yes — they have an elevator too! Recommend this charming hotel in Hue!
GGuest UserIt's in very quiet location.. 4 to 5 kms away from the downtown hue near rice and paddy fields... Hotels foods are very good, rooms are ok clean big balcony.... And about the onsen it's very nice... Plunges are beautiful carved and built but dry sauna was preety big and bit smelly of odour, overall it's a good experience..
GGuest UserI was treated like royalty from the moment I arrived for my 4 night stay. Requested a much earlier check in with no problem & no extra cost. Was offered a free upgrade to an incredible much larger apartment with a balcony overlooking the lagoon. Very comfortable bed & pillows. The housekeeping staff cleaned every day & left fresh water & fruit. The breakfast selection is huge with an 'egg station' to have your eggs cooked just how you like. I ordered dinner to my room in the evening & the food & service was impeccable. The free Yoga & Tai Chi Classes are an extra bonus & I got the chance to kayak on the Lagoon for 2 hours which is also free. If I needed help with anything I just had to message & was replied to immediately. I also requested a later check out & that was done with no problem. The staff here are absolutely wonderful, if only all hotel staff were like this! The only flaw at the Resort is the Bird Room. I didn't know birds would be in cages & unable to fly properly. This was upsetting & I can imagine may put some people off from booking. It doesn't make sense to cage birds when you are surrounded by them at the Resort. Apart from that aspect I have thoroughly enjoyed my stay & thank everyone who made it such a memorable experience.
AAna_leela_gameReally Elegant hotel 🏨 I was no windows in my room but was happy to have library 📚 and amazing pictures on the wall I’m enjoying breakfast 🧇 And amazing nice stay and good people who work here! Good luck 🤞
GGuest UserFantastic and friendly service from Ngoc and Thu at reception and all the staff here are very welcoming. The room was really nice and a beautiful view of the city. I really loved the gym here, it had all of the necessary equipment which is hard to find in most hotels. The complimentary breakfast was really good value and enough variety to have a different breakfast everyday. Will definitely choose this hotel again when I come back to Hue :)
GGuest UserThe hotel itself is located in an alley but its easy to find. The receptionist there is so friendly and accomodating. She helped me book a motorcycle and recommended tours for me which I enjoyed so much! Too bad I was not able to take photos of the room
MMercyWhen we got there, we welcomed so warmly by Han on the receptionist, a very good man who packed our breakfast the next morning because our flight was leaving so early. The staff was really welcoming, the rooms are clean, the pool is amazing and the food was great.
AAnonymous UserVery nice hotel in perfect centrale position. They weren't very flexible with check in as many other places in Vietnam. But the place was clean and good.