The Es Raco d'Arta, Mallorca, a Member of Design Hotels provides a great place for travelers to relax after a busy day. The Es Raco d'Arta, Mallorca, a Member of Design Hotels offers a pleasant stay in Llevant for those traveling for business or leisure. From the hotel, Palma De Mallorca Airport is approximately 58km away. Palma De Mallorca Airport is approximately 58km away by road. This hotel is located near many of Llevant's attractions including Canyamel Golf, Museo Parroquial Artà and Castell de Capdepera. When guests have some time on their hands they can make use of the onsite facilities. This Llevant hotel provides parking on site. Guests tell us the location of this hotel is fantastic.
"The hotel has a secluded farm vibe, somewhat like a high-end agritourism destination in China. It boasts a very chill farm landscape and features an outdoor infinity pool, indoor hot spring, sauna, spa, gym, yoga, and meditation facilities. Since things get a bit boring, some activities are necessary, and there are daily craft or hiking options available.
After praising it, here are three drawbacks:
1. The service is severely lacking. The front desk staff seemed overly performative and insincere. This feeling is subjective, but you'll understand once you're there. For example, once the water in the room is finished, it can't be refilled. Their exact words were: ”You're checking out today, so we can't provide free water. You can get paid water from the mini-bar, or there's free water at breakfast.”
2. Everyone says the restaurant is expensive, but I found the prices reasonable. A full meal with drinks would only cost a little over 100 euros. The biggest problem is the waiters' poor English. At first, I thought I misunderstood, but after they brought me two wrong breakfast items, I realized that Spanish waiters' English is genuinely poor. For dinner, they charged me for two portions of one dish, 45 euros x 2, totaling 90 euros. I was really confused; I repeatedly emphasized that I wanted one portion, but it ended up being two portions on one plate. For breakfast, I ordered dessert but it never came. At breakfast, I asked if a dish contained meat, and the answer was yes. But it wasn't...
3. The hotel is mostly garden landscaping; there's no sea view. My room, number 10, had terrible soundproofing. I was woken up around 2 AM by a huge sewer whistling sound. I specifically checked the time—it was 2 AM.
Personally, I think one night is enough. I saw it was cheaper booking through Ctrip, but more expensive through the Marriott official app. I wonder if Platinum members get any perks."