Ruggero Settimo - Room & Suite

"We were pleasantly surprised by the warm and friendly welcome from Mr. Gaetano and his wife. They advised us on everything and always took care of our every need in a super efficient and friendly manner. The room was equipped with every comfort, extremely clean and spacious. If we were to return to Palermo, we would definitely stay here again, especially since it's in an excellent location, close to everything. Congratulations! It's clear that you are passionate about your job and that you deeply love your beautiful city! Thanks again, we had a wonderful time."

Bastione Spasimo Boutique Hotel

"Great"

Archè Design Rooms and Suites

"It's a five-star hotel, although it's a guesthouse. I was satisfied; the stay was comfortable and the location was very convenient. The only downside was the bathroom, which had a glass wall with no privacy and no place to store luggage."

Hotel Bel 3

"Disappointing stay. We stayed for four nights and booked three rooms for our family, including elderly parents and children. The breakfast had very limited choices, and food was refilled very slowly. The staff were not friendly or helpful. The bacon was undercooked, and when I reported it, they acted as if nothing was wrong. The ham tasted sour, and although they replaced it, the second serving was also sour. It was only two days later that the ham tasted fresh again. The swimming pool was dirty, and it did not appear to be cleaned or checked regularly. The gym had no air conditioning or even a fan, despite temperatures reaching around 40°C in July and August. There was also no drinking water provided in the gym. One night, the guest in the room next to us was extremely drunk and made loud noise until around 2:00 a.m. We complained several times, but no staff came to deal with the situation until very late. As we were travelling with elderly family members and children, this was completely unacceptable. We asked to change rooms, but the hotel refused to move us. We only got a quiet night after that guest checked out the following morning. The hotel is also in a very inconvenient location if you don’t have a car. Even if you do drive, the road leading to the hotel is narrow and feels quite dangerous. Overall, this hotel did not meet our expectations. Poor service, poor hygiene, and poor management made our family holiday very disappointing. I would not recommend staying here."

Palermo Gallery

"The front desk was always unattended, so they couldn't respond immediately when a problem arose. Breakfast wasn't served until 8:00 AM, so I couldn't have breakfast on the day I took an optional tour that started at 8:00 AM, nor on the day I checked out."

Oltre Exclusive

Palazzo Cartari

"Lovely experience, the hotel is new, generous in size, strategic location for both leisure and business. I would reccomend a stay there. The bathroom amenities worth to be mentioned. A big thank you to the Team, in particular Loredana and Anastasia, grazie!"

Casa Nostra Boutique Hotel & Spa

"The room was clean, comfortable, and well organized, the staff was incredibly friendly and always ready to help, and the location was perfect for exploring the area. Everything during my stay exceeded my expectations, from the excellent service to the relaxing atmosphere. I truly enjoyed every moment here and would definitely choose this hotel again in the future. Highly recommended!"

Hotel Villa d'Amato

"Everything was fine and the staff is friendly too. The only problem can be the location and getting to and from places."

Hotel Mediterraneo

"Excellent location, decent hotel ideal for families, friends, and couples."

Palazzo del Poeta - Dimora Contemporanea

"The hotel is cost-effective, not in the central street, but not far from the central street, walk for ten minutes. Hotel staff will help carry luggage, parking, etc., good service attitude. But the message reply is not timely. Free minibar: free drinks and toothbrushes."

LA VECCHIA PALERMO

"The host was a very nice and warm lady. She kindly let us store our luggage before check in time and again after check out time. She helped us book a taxi to the ferry terminal and take good care of us during our stay. Thanks"