Spa Hotels in Nanning

"Facilities: Overall pretty good. It was around 10 degrees Celsius in Nanning in January, and the AC in the room could only cool, not heat. After I reported it, they explained it was due to the central air conditioning system and quickly sent a space heater (since it's a hardware issue, I suggest making them standard instead of waiting for guests to ask, as it affects the experience). The light and exhaust fan switches for the bathroom are outside the bathroom and around a corner, which is hard to understand... Cleanliness: Good Environment: Good Service: Arrogance was evident everywhere. We arrived at the hotel around 1 PM after getting off the high-speed rail, but the room wasn't ready, and they couldn't give us an estimated time. OK, we waited. They gave us two drink vouchers for welcome drinks at the beverage bar (the tea was teabags, and the juice was made from concentrate). Since it was past 1 PM and we hadn't eaten lunch and didn't have a room, we ordered takeout while waiting for the drinks. A server saw us and aggressively said no outside food was allowed, literally saying, ”This Old Friend Noodle soup smells too strong, but if it were something else, we could *make an exception*!” What? Are guests paying to be disciplined by you? Do we need your 'exception' just to eat? Because they couldn't provide a room or another place at that moment, they eventually dropped the issue. We waited until past 3 PM, and the room still wasn't ready, so we went out to explore. It wasn't until past 5 PM that we received a call saying the room was ready. Good thing we didn't just wait foolishly at the hotel."

"I checked in a few days in advance to watch a concert. The accommodation experience exceeded my expectations. The hotel is the terminal of the Line 5 airport bus, and there is a special bus for concert pick-up. It is not far from Qingxiu Mountain Scenic Area and Guangxi National Museum, and it is also convenient to take a taxi. There is also an afternoon tea experience. The hotel room terrace can see the Yongjiang River and Nanning Bridge. The facilities are complete and the hygiene is good. The hotel service is very good, especially the front desk Xiao Wei, who is warm and thoughtful and responds promptly. The hotel garden is also very beautiful, and there is a mini zoo. Children should like it very much"

"The service response was very prompt. However, when the room was cleaned, they forgot to replenish the disposable toothbrushes. After mentioning it to the butler, the response was immediate, and they even offered complimentary breakfast. Because my itinerary was uncertain, I checked out. When I later found out I might be returning, the butler also provided the best available discounted rate, which was very thoughtful. I'll definitely contact them again if I come back. 👍👍👍"