Featured facilities: Pool, Picnic area, Refrigerator
Very Good
100 reviews
8.0/10
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9.7/10
Amazing
We stayed at this venue for two nights for our trip to St. Augustine. The hotel was very clean and had been recently updated. The staff at the front desk were extremely friendly and helpful. We immediately felt comfortable there. On the first day, we went to breakfast at 9:30. There were no egg products available and a couple of bits of sausage. There were NO FORKS!!! We spoke to the person who oversaw the breakfast and she apologized and said there were no forks. I complained to the front desk and they agreed to take the parking charge ($20/day) from our bill. The following day, the breakfast was fully stocked, even forks! This hotel is a gem. Close to everything. We would definitely stay there again.
Great customer service. Rick was friendly, funny and helpful. Had a good sleep on the beds. Evening social hour, snacks,& refreshments were nice. Breakfast quiche was delicious! Very nice breakfast served,& view of water, awesome! I have two suggestions that would make my rating a 5. The floors in our room were dirty enough to make my sisters new, clean, white socks black. The tv remote fell behind the dresser/ refrigerator console. When I slid it away from the wall to retrieve the remote, it was pretty dirty back there. Shower may have been clean, but maybe due to the brown grout, appeared dirty. We were questioning the cleanliness, after seeing my sister’s socks,& chose not to use the shower .😬 As a suggestion, putting some type of reflective tape, paint or lighting at the different step elevations . ( my 83 yr old brother in law missed the step, leading to our parked car, and fell, getting pretty banged up). Overall, despite the negative observations, we enjoyed our stay, the location,& would stay here again.
Will definitely be back! Staff was very friendly and helpful, breakfast was good and location was perfect! Love how you can just open your door and see/hear the ocean! Loved watching the sunrise from the balcony!
I would definitely recommend this hotel. It was clean and pleasant. Walking distance to Pubs and restaurants. 5minute drive to downtown St Augustine, 10m drive to St Johns County Piere and Beach .
The environment is good and close to the attractions. I asked for a room on the first floor so I didn't have to climb stairs. The room was very clean, the facilities were new, and there was no strange smell. This hotel is a good choice for business trips and travel
GREAT location for beach goers! Great price for those who want to spend their money doing things rather than the hotel. We’ve been there 4 years in a row for vacation!
Nice stay. We had a queen room at the back of the building, so it was relatively quiet. Not a large room, but spacious enough for my husband and I. The rooms are renovated to update an old motel and they did a good job with the theme of the pink tropical flamingo to lean into that retro esthetic. Shower was nice. Only downside was that the room had a bit of a musty smell. When we arrived the sheets were damp. Not sure of it was high humidity which caused it, but we contacted the support staff and they resolved it promptly, having the on-site housekeeping staff bring new sheets. There is also a dehumidifier in the room, so it does seem like something they are addressing. Was also excited about the coffee machine in the lounge room as other reviews had noted for a quick cup of decent coffee on the go. I was satisfied with the fresh espresso, but my husband was a little disappointed that their machine wasn't making the milk based drinks properly (probably out of milk for the days we were there?) And had to use artificial milk/creamer instead. All and all a 4/5 stars stay.
Kept telling me I booked through another company. They had everything correct except my phone number. The staff was friendly and the room was acceptable but the inaccurate information does have me concerned.