Featured facilities: Pool, Business center, Laundry service (on-site)
Very Good
106 reviews
8.1/10
1 night
From TWD 2,971
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8.8/10
Very Good
Beautiful well decorated place. Lovely to have water and coffee available. Very nice to have wine and cheese platters HOWEVER, we arrived at 6:35, checked in 6:38 and we were unable to get the wine or cheese. It was literally being packed away as we were checking in. It was so disappointing that they could not salvage a couple of glasses for us. Nice to be able to walk to the river and purchase our drinks.
The hotel is located in Savannah's historic district, within walking distance of River Street and major attractions, and near the Savannah Visitor Center. It's surrounded by some of Savannah's most distinctive street parks. The hotel consists of two three-story (or four-story? I can't quite remember) buildings and several white houses shown in the pictures. We stayed in a white house, a one-bedroom apartment with a kitchen and cookware. Free parking is available on the street outside the hotel restaurant. We arrived in the morning, and the hotel allowed us to check in early. Oh, how kind and welcoming the receptionist was! Thank you so much! Have a wonderful time!
We were able to check in an hour early. The room was clean and comfortable with a good location. The staff was friendly and accommodating. We especially enjoyed the rooftop pool and breakfast.
GREAT STAFF! We were not aware of Savannah'a HUGE St Patrick's Day celebration and arrived to a city overflowing...but everyone was very helpful and made it possible for us to extend our stay. Our room was spacious and well appointed but the AC unit was very noisy and so close to the bed that we froze when it ran. The bed was comfy. The bathroom fixtures were ”loose” - needed some simple repairs and the elevator floor has some damaged tiles, but we would recommend this hotel.
GGuest UserWe booked the trip on Trip.com, prepaying. Hilton Garden Inn Savannah Historic District charged us twice. We live in Florida. As soon as I realized this. I sent receipts and screenshots. I’ve been getting the run around from management for the past 4 days..Still no refund. Still no response from the different managers we’ve been told to call back to speak to..Keep calling back to see if he/ she is in.(Paul Komanecky or Lindsey Davis) We are very disappointed with the lack of customer service from management. We just want our money. The hotel was indeed paid twice…Is this normal?
The hotel was centrally located with a walking distance of 10 min from the riverwalk and 15 min from Forsyth Park. The hotel offered parking on their property for $30, but the side streets close by were free. Specifically, West Harris and West Charlton Streets were free all day for parking. The room was clean, quiet and comfortable. The process for checking in and out were easy. Overall, the hotel was a decent value for the price ($100/night).
GGuest UserThe hallway of the floor smelled very badly. My kids had to cover their noses. The breakfast was the worst I have experienced at an Embassy Suites. The dining room was dirty, there was barely any offerings, no yogurt, no bagels, no ice, no coffee, etc. It was a very poor breakfast. The front desk was not very friendly. I asked how to get to downtown Savannah, and they said they had no idea. My room had no blankets or pillows for the sofa bed, so I called the front desk. They made me go down at midnight to pick up the blanket and pillows. Overall, one of the poorest Embassy Suites we have stayed at.
The room is clean and comfortable, a little small, but it's acceptable in the city. It's not far from the riverside scenic spot, just a 5-minute walk away. It's very close to the famous university SCAD, so it's suitable for all kinds of check-ins.