Featured facilities: Sauna, Tablet, First aid room
Amazing
117 reviews
9.4/10
1 night
From SGD 218
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9.0/10
Great
GGuest UserFor my 21-day trip to Australia, I stayed in 11 hotels, mainly across Sydney, Melbourne, and Adelaide. Here's my ranking of the hotels from best to worst in terms of overall experience, with value for money factored in:
1. Capella Sydney (Lower value for money)
2. Park Hyatt Melbourne (High value for money)
3. InterContinental Melbourne The Rialto (Medium value for money)
4. Crown Towers Melbourne (High value for money)
5. Le Méridien Melbourne (Medium value for money)
6. Hilton Adelaide (Medium value for money)
7. The Langham Melbourne (Lower value for money)
8. Citadines on Bourke Melbourne (Best value for money)
9. Meriton Suites Waterloo, Sydney (High value for money)
10. Best Western Plus Travel Inn Hotel, Melbourne (Lower value for money)
11. The Hotel Windsor, Melbourne (Worst value for money)
The Park Hyatt Melbourne stood out as having the best service among all 11 hotels. We arrived around 5:00 PM and were informed our room wasn't quite ready, requiring a 10-15 minute wait. Before I could even react, the front desk staff immediately offered complimentary breakfast for the next day as an apology, along with a voucher for two drinks at the lobby bar while we waited. Of course, we happily accepted!
The hotel's location is a little outside the very center, situated behind Parliament House and right next to St. Patrick's Cathedral, which you can see from the rooms. Fitzroy Gardens, home to Cook's Cottage, is also within walking distance and worth a visit.
I was very impressed with the hotel's amenities. The room even had a three-prong power outlet, a feature I didn't find in any other hotel. The 'old money' decor gave it a grounded and understated elegance.
Breakfast was excellent and very extensive, with freshly made Western pastries that were incredibly delicious. I heard their flat white is even better than those from popular specialty coffee shops. The heated pool was long and narrow, feeling like it was definitely more than 25 meters. There's also a tennis court available for A$50 an hour, though you need to bring your own racket.
Hotel near Adelaide CBD, Adelaide 100% of visitors choose this area
Price per night from:SGD 174
8.9/10
Very Good
GGuest UserThe beach environment is still beautiful, perfect for watching the sunset and also great for kids to play. We happened to be there during Chinese New Year, so there were many activities like lion dances and delicious food. There are lots of restaurants nearby and plenty of spots perfect for photos, including a romantic Ferris wheel. However, we paid an extra AUD 40 a night to upgrade to a sea view room, and the air conditioning in the room was terrible. Despite repeated complaints about the AC not working, they wouldn't move us to another room. After one night, it was so hot that we had to ask for a fan. In the end, the front desk offered some compensation before we checked out. They definitely need to improve the customer experience!