Cozumel Hotels with balcony

The hotel's environment and service are very good, you can eat different restaurants every day, and the dishes are also very good.

Had a great time at this hotel Location is a five minute walk from ferry pier. View is amazing from our ocean view room upgrade well worth the money for sure watching the cruise ships dock right in front of us was really cool. Free breakfast buffet was excellent in mornings. Nice chairs around small splash pool were nice also little bar there at pool area. Spent the day there one day watching all the action in the ocean in front of us. All the employees were very nice and helpful. The price was good for the location of this hotel. We really like all the elevators in building . Also has a 7-11 store located under hotel open 24/7 so handy. Would highly recommend this small hotel looking forward to staying there next time

Meliá Cozumel is an all-inclusive resort, but our 2-night/3-day stay was a major letdown for a renowned chain. Surprise: there are two tiers—basic (what I booked) and “Level” (the upgrade we weren’t offered or able to choose). Big red flag on transparency. Basic all-inclusive perks fell flat: • Plastic-bottle booze only (e.g., Bacardi rum—a supermarket staple at $10/1.5L—was reserved for Level guests). • Sunbeds were scarce; we asked staff and were told to wait for vacancies—never got one. • Breakfast/lunch buffets: identical for all, very basic with limited options geared toward foreigners (zero local flavors to excite). • Dinner was the worst: pushed to a mediocre buffet with nothing standout. A la carte spots required advance booking, which were “fully booked” on arrival—no spots for our entire stay despite the price. They squeezed us into their tacos spot once—average at best, outshone by nearby eateries. We ended up bringing our own drinks (plastic bottles didn’t cut it) and eating out for 2 meals. For this cost, it’s a huge disappointment—felt nickel-and-dimed in an “all-inclusive.”

Good staff, they have a snorkel and diving area part of the hotel. The food is 5 starts ! We took the all inclusive deal for 42 dollars. Worth it! The only thing was the jacuzzi, kids were not allowed but there were some small kids swimming there so it wasn’t relaxing enough, they were also eating there ! Apart from that everything was excellent.

Had a great time at Secrets Aura. I would definitely come back

In general, a very quiet Hotel, without animation, if you want total relaxation, it is the right one, the rooms are very good, I was on the 8th floor and had a beautiful view, the service in general was good, just a little slow compared to the Service on the beach and pool, and in the restaurants, very good breakfasts, with respect to the food of the lunches and dinners, regular quality in the finish of the dishes, and if the service is a bit slow, the facilities are very nice and the best thing is that the beach they have is spectacular and excellent for snorkeling and enjoying all the fish what is there, very beautiful, and on quieter nights, if you like more fun because leaving the hotel 10 minutes and you will be in the Center, but in general, quite well and good for the cost, since you don't ask for more 👍🏼 to keep fighting to be better.