Las Palmas Hotels with Bars

Santa Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable. A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled. Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe. In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative. It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice. Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.

The room is quite small and there isn't much space for suitcase or two people to sit and eat a meal but the bathroom is very very nice and the bed is quite comfortable. Staff is there 24/7 to help you and the location is perfect to the shopping centre and local restaurants! Really recommend!

I had an excellent experience at the hotel. It was very clean and the staff helpful and friendly. Great choice at breakfast. Excellent location near the sea, shops, restaurants and buses. I intend to return.

Amazing Hotel in the middle of the city with awesome staff.

The hotel is well located and the staff is friendly. However, breakfast is served at another NH hotel located 200 metres away. I was never informed of this before booking. The facilities are very old, a fact that is particularly noticeable in the bathroom. The room had no natural light and had two really small single beds.

Excellent location, one side is the port and other side is the beach. Near Santa Catalina square with many restaurants and cafes. Negative is the location of the Reception. First floor and use of stairs. Elevator is not so accessible

The lobby is very nice and modern, the rooms are okay, a little outdated. The shower was not very nice (a bit yellow and the water did not go down the drain properly), but the bed was comfortable. The hotel is cheap compared to other 4* hotels and it is definitely reflected in the quality. The breakfast was very nice and the staff were friendly.

The hotel is amazing 😍, 1 minute walk from the beach ⛱️, staff are cleaning everyday. Everything in a small walk-in distance. Will definitely book again.

Very pleasant and attentive service. The location is excellent (very central), but the surroundings aren't entirely pleasant. Parking is also a bit tricky, but that's understandable given the central location. The room itself was very nice, but we didn't find the terrace very useful, as I mentioned, due to its surroundings.

incredible experience. friendly staff. comfortable beds. spacious and clean toilet. very nice terrace. All i would suggest is add more sockets in the room or add an extension cable. Also adding a shower door would mean alot less water on the floor after every shower. other than that its perfect