Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 20, 2025
f1trillion
We stayed at the recently remodeled MGM Tower because it was supposed to be superb but the furniture already shows wear and tear, the parking lot is difficult to access and cleanliness was just average with crumbs and some hair on the floor.
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Price per night from:MXN1,925
Posted on Nov 9, 2025|Standard Room, 1 King Bed (Lower Floor)
Guest User
Great experience! The show and the food was excellent. The rooms are always clean and comfortable. Would recommend to anyone for a weekend getaway.
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Price per night from:MXN1,573
Posted on May 22, 2024
Shanghaixin
The sea view room has a view of the sea. The hotel is owned by a Japanese internet celebrity restaurant in New York. The ingredients are high-end and simple, and there are marble bathrooms. There are also disposable slippers in the room, which is available in high-end hotels. The coffee inside is made with very good coffee beans, and there are two Japanese chocolates, which are LAX brand. Check-in is in a specific room, and tea is also available.
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Price per night from:MXN2,456
Posted on Jun 10, 2026
Anonymous User
The hotel location near beach-side and offers easy access to nearby attractions. The room was clean and reasonably comfortable for the price. Staff were generally polite but you have to ask for helpful when needed. Some facilities and furnishings could use updating, and the overall experience was satisfactory rather than exceptional. Overall, it was an acceptable stay and met basic expectations.
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Price per night from:MXN673
Posted on Jan 19, 2026|Room Type Assigned On Arrival
Guest UserFor being such an expensive high end hotel I did expect things to be cleaner in the hotel room. You could see the basic easy perimeter of cleaning in the bathroom especially. There were some stains on the bedding as well that instantly gave my face a look. Arrived on a Friday evening and checked out for a late departure and no one was ever in our room to restock so we had to call and ask for more towels which wasn’t that big of a deal we just had a lot of garbage in our room from the weekend and a mound of dirty towels. It was an extremely busy weekend there as we were there for volleyball tournament and everything was pretty much booked up! I think the “resort fees” were really unnecessary as we didn’t even get to do much and my kids just all walked around and people watched and paying $1000 just for the regular hotel price is enough. It was a stay to play event so we had no other options in staying elsewhere. Restaurants inside were mediocre and outrageously expensive!! I just felt like it was a money pit and that’s the only intention it had. We were on the 15th floor and did get a great view of the sunrise/sunset right around the corner from our hotel door and I think that was the only thing we actually enjoyed there.
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Price per night from:MXN752
Posted on Sep 27, 2025
Guest User
We ate dinner at Capriccio‘s. The bar and dining service was impeccable. The food delicious. Navigating through the hotel was difficult, there is not a lot of information on site as to the floor plan and where things are located. Would be nice to have maps like in a shopping mall. Traffic to most locations is routed through the casino. The smell of cigarette smoke was both shocking and unacceptable. The nicer bars closed down around 10 o’clock. It seemed. Had to go into the casino for a late night cocktails. By that hour of the night casino bars were messy, smoky and loud.
All of the staff that we connect with, were very helpful and pleasant and went out of their way to accommodate us as much as they could .
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Price per night from:MXN881
Posted on Dec 30, 2025|Forum Tower Deluxe Two Double Room - Non Smoking
Guest UserIt was okay, but they wouldn't let us check in early. We had to wait until 3 PM and stand in a long line. And then they wanted $15? It was just okay, but they wouldn't let us check in early. We had to wait until 3 PM and stand in a long line to check in. It was okay, but they wouldn't let us check in early. We had to wait until 3 PM and stand in a long line to check in.
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Price per night from:MXN886
Posted on Apr 8, 2024
CRod
Ok so first let me just say for the price we paid on the days we went. It wasn't horrible. I would go back BUT YMMV so this was my experience.
Location was great. Right on the boardwalk and an easy walk to Hard Rock when we went to the concert.
Service was meh. The only time I had a friendly anyone in the establishment was the woman who checked us out. Everyone else that we interacted with were either disinterested or perfunctory. No help on where to find our rooms, no help on any services offered. We didn't even get the annoying (did you want to sign up for our card?) that you get in ****** hotels. I guess that was a plus.
From my understanding we were on the ”older side” of the establishment. But regardless, staying on an entire floor that says non smoking it smelled of smoke. both cigarettes and ****. I don't care if you do either but I do care to smell either in my room or right outside my door (defeats the whole purpose of non smoking). Everything is dated which is whatever. but the blinds didn't work the coffee maker wire was too short for the ”dresser” so you had to keep moving it to the nightstand to use it. The room itself was relatively clean although the back of the nightstands hadn't been touched in a long time with all that accumulation of dust. Its design is just...weird. like so much random open area. I guess you can dance there lol. The ”dresser” didn't have drawers it had...like cubby holes. We didn't use them seemed pointless. I didn't even bother with the tv it was too far away and faced away from any sitting area (again weird layout).
The ****** itself was ok. Nothing crazy although I did like that rotating bar they had. But again. EVERYWHERE just reeked of smoke. To use a comparison, at Hard Rock when you were on the ****** side sure people smoked there (i get it) but the hotel side of things smelled clean refreshing and airy.
In the end, manage expectations and you'll be fine. If you are a smoker I am sure you will be fine too. If all you plan to do is sleep there its fine (although we were on the 7th floor and could still hear the music bumping below but the music was good so w/e lol) It works, again its not horrible. Its definitely 2.5-3 star range.
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Price per night from:MXN597
Posted on Jan 11, 2023
QueenDVirgo
One of my favorite places to be! I love it here. Only thing that would or could make it better would be so sort of ****** action. Actually I just thought about a way to make them stand out from all the other hotels but I don't think printing it here would be a good idea...wonder who I should talk to??🤔🤔
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Price per night from:MXN1,396