Name: Kindness Hotel Hualien
Address: Hualien, China
Rating: 9.6

Kaohsiung

Tainan

Hualien

Taitung

Changhua

This hotel exceeded my expectations. The location is superb, making it incredibly convenient for getting around. The room decor is modern and cozy, spotlessly clean, and the comfortable bedding ensured a great night's sleep. A special shout-out to the front desk and housekeeping staff; they were incredibly warm, professional, and very quick to respond to any requests. The overall atmosphere is peaceful and tranquil, with attention to detail evident throughout. Whether for a business trip or a leisure vacation, this is an excellent choice, offering great value for money. Highly recommended to all guests!

Facilities: The facilities aren't new, but they're still quite good.
Cleanliness: Very clean.
Environment: Very convenient, within walking distance right next to the station, and there are convenience stores nearby.
Service: Excellent. The lobby offers 24-hour ice cream and hot tea, and there's always someone at the front desk 24 hours a day.

The Hotel is located in the convenience transportation Location. Easy for traveling to other areas, close to the hotel also having fast food and convenience store. The hotel itself is clean you can leave the luggage before your check in. I like the common area next to the reception. It's nice and having snack and drink for Hotel guest. Quite impressive. If Having a chance will come back again.

This hotel definitely deserves a special shout-out! My experience was fantastic right from check-in. For those who enjoy culinary experiences, I highly recommend checking out their 'one night, two meals' package. I loved the ice cream with nachos at the ground floor cafe. The evening snacks and breakfast on the second floor were also delicious. While it might not have the extensive variety of a typical star-rated hotel buffet, it offers a great chance to try various local snacks. Every single braised meat, minced pork, and topping was incredibly flavorful, and I especially appreciated the thoughtful touch of a rice cooker so you could serve yourself hot rice. You could really tell that the restaurant staff and managers were genuinely dedicated to service and food quality, constantly moving around and attending to guests.

The room was spotless, and the lighting was much brighter than what you'd typically find in comparable hotels. The bathroom was also more spacious. The only minor drawback was a gap of about 1cm under the room door, which made me think the soundproofing might not be great. However, I wasn't disturbed by any noise from outside during my stay.

Don’t quite like this hotel though it is quite near to LiuHe Night Market; is has free laundry and breakfast is decent also but the room is quite weird in terms of design; it gets the works done but the feeling is just odd, feeling the rooms are old and bed not as comfortable though space would be nice

staff are well trained and polite, provided good service 

provides breakfast, afternoon tea and supper. hotel is frequently used to host tourists staff will advise guests to avoid peak hour timings at breakfast and super service.

room is clean, and well equipped with amenities. do bring own toothbrush and toothpaste, razor as they do not provide in accordance to taiwan policies on disposable items.

only issue is that the soundproofing done between floors is not as good

In taiwan, during the coldest season in winter, it is cold even inside a hotel. But normally they don't have heater. I hope they can provide us a potable heater or addtional blanket.

Even though the hotel isn't located right by an MRT station, its facilities, service, and cleanliness are all excellent. What truly impressed me was their incredible generosity – not only do they provide breakfast, but they also offer late-night snacks, treats, and ice cream! On top of that, the washing machines and dryers are a very thoughtful amenity for travelers.

The hotel is a bit old, and there was a slight musty smell upon entering, but it was clean. The room was very spacious and even had a small sitting area. Breakfast was decent, with congee, salad, bread, soup, and two hot dishes (which changed daily). Drinks included milk, coffee, orange juice, and various tea bags. The hotel thoughtfully opened up the breakfast area for guests to chat, relax, or pack their luggage. The staff were also very kind and friendly. Overall, it was a good stay.

Even though it’s not like the big luxury hotels, the service was exactly like it, would definitely recommend it !!! 100% excellent

Kindness by name and by nature. The service, cleanliness and staff were outstanding. The staff, in particular were all so kind and attentive. I thought this hotel went above and beyond to accommodate their guests. The place was spotless, the beds were changed everyday and the bathroom etc cleaned. The food was amazing, you could eat all day. The breakfast was plentiful, the dining area spacious and there was free coffee, tea, snacks and icecream 24/7. Dinner was also free. The staff and other guests kindly showed us what to eat and how to eat it. I give this hotel top marks.

I recently stayed at the Kindness Hotel Tainan Minsheng Branch, and the overall experience was really comfortable! The room was clean and tidy, and the bed was very relaxing to sleep on. The staff were incredibly friendly, always smiling from check-in to check-out. What made me happiest was the breakfast: they offered a wide variety of Chinese and Western buffet options, all delicious. After a satisfying meal, I had plenty of energy to start my day of exploring Tainan. The hotel also has a 24-hour coffee, tea, and ice cream bar, which is super convenient if you want a snack in the evening. The value for money is truly excellent, making it a very satisfying stay. The location is also very convenient; stepping out, you're right in the heart of Tainan's delicious food and shopping streets, perfect for solo travelers and relaxing getaways. Highly recommend overall!

One of the better (if not the best) hotel chains I’ve stayed at in Taiwan. I’ve visited Taiwan about 10 times and stayed here for 2 nights, and overall I was very satisfied with the experience.

They provide free bicycles (3 hours limit), which is useful for getting around Hualien. Breakfast has a good spread, and there are complimentary ice cream and drinks available in the lobby around the clock. We didn’t realise they also offer late-night supper from 7pm to 9pm, which was honestly as good as a proper dinner buffet, with a good mix of Western and Chinese dishes and even live entertainment.

The room was spacious and well maintained, with no hygiene concerns. Shower water pressure was good. Noise levels were generally fine, though louder sounds like furniture movement could occasionally be heard.

The hotel is conveniently located near a convenience store, restaurants, KTV, and a cinema, and it’s about a 10-minute walk from the station. You can also cycle to the night market within 15 minutes, making it super easy to get around the main area without getting a taxi.

Overall, a very good stay and very good value for money. While a gym would be nice, I would definitely consider staying at other branches on future trips.

Kindness Hotel

Columbus

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