Name: NH Collection Santa Fe
Address: Mexico City, Mexico
Rating: 8.7

Spain

Madrid

Colombia

Bogota

Mexico

Mexico City

Argentina

Buenos Aires

Italy

Rome

Belgium

Brussels

The hotel is not far from the metro station, very accessible to go anyway. It's not in the city centre, but as mentioned very accessible. Breakfast is amazing, it has everything you could imagine, and also has special food that is kid friendly. The rooms are spacious, have water, tea, and coffee provided in the room. Really lovely stay.

Exceptional Hostmanship at NH Collection Gran Vía

From the moment we arrived, our stay at NH Collection Gran Vía became memorable. Check-in started a bit “stiff,” but that quickly changed thanks to Veronica from Guest Relations. She handled the situation with true professionalism and kindness – a perfect example of genuine hostmanship.

On the evening of our arrival, Nouria (Guest Relations, at Veronica’s request) guided us personally to the Picalagartos Sky Bar. What an unforgettable evening – breathtaking views, great vibes, and impeccable service. The next morning, Veronica even remembered to ask us how our evening went – a small detail that makes a huge difference.

The hotel’s location on Gran Vía is unbeatable: perfect for strolling through the city and discovering the beauty of Madrid step by step.

We can only recommend this hotel – not just for its prime location, but for the people who truly care. Thank you Veronica and Nouria for making our stay so special.

The hotel is in an excellent location and is very convenient to tourist attractions. What we are most satisfied with is that the hotel can store luggage for free after check-out until you come back to check in. It is very convenient to leave large luggage and luggage that you don't need to carry in the hotel when you are traveling in Madrid and visiting surrounding cities, and then travel to Barcelona and other places. Very good experience.

The hotel is tucked away in a small alley, and the entrance isn't very eye-catching. You have to climb a ladder to reach the front desk, which is inconvenient for guests with large suitcases. Ctrip advertises special treatment for Chinese guests, but this wasn't actually the case. The stay was just average. There are many hotels in Madrid, and for the cheapest room type, you can find much more convenient and better-serviced hotels for around 3,000 RMB for two nights. Their pillows likely had dust mites; when I slept on my side, my face felt itchy and red marks on both sides of my face from the pillow.

Room was a bit stuffy as we were the top floor, but overall the hotel was super nice and the service was top notch. The rooms facing inward have a cool view of the glass ceiling that lets light in with two glass elevators. Clean rooms and prime location for sightseeing in Madrid.

I was on a business trip to Barcelona and came to Madrid. It was my first time in Madrid and I found a hotel with high reviews and recommendations. It was good. It was in the downtown area. It was convenient for sightseeing.

Great location, in a nice neighborhood, close to the main shopping street and Retiro Park. We have been here for 25 years and the room has recently been renovated. Maybe it's not my taste, but it's all good. Zero point is based on my partner's hair dryer. Contrary to what is said on the website, it is certainly not of the highest quality. It takes ten minutes to walk to the direct bus to the airport.

The room is very big, the hotel is clean and the facilities are very good. The only drawback is that it is far from the center.

The room condition was very clean and tidy, and it was convenient because it was directly connected to the shopping mall.

The best NH hotel in Bogotá consistently excellent service and comfort. One detail to reconsider: breakfast is now charged separately at $17, unlike previous stays when it was included. For guests staying multiple nights, this policy feels out of step. I hope they revisit this.🧘🏻♂️

On the other hand the steam room is super!

Stayed here many times. The location is very good. It is close to shopping malls and many entertainment venues. Safety is also guaranteed. It is really a wealthy area.

The wine room is clean and spacious. There is a convenience store, supermarket, pharmacy nearby. It is very convenient. Every staff member is very friendly. The breakfast is the Taipa.

Location is good as it’s just at the airport itself. A little expensive for the type of room though. We had to ask for the maintenance guy as the hot shower is not working.

The hotel is located in the downtown area. It is very convenient to go shopping and eat nearby. There are many choices. There are many bars near the hotel. It is very convenient to stay in this location if you are traveling in Mexico City. The hotel is good overall. The facilities are not very new, but it meets the needs overall.

The room was clean, small but tidy. The front desk was professional. Constitution Square is right outside, so it's very convenient and safe to travel. There are also a lot of food!

This hotel should be the right price near Santa Fe. There is water in the lobby and breakfast bread can be taken away. If you catch an early flight, it is especially recommended. But this hotel has to charge a city tax, which is a bit pitted. Everything else is fine

NH Collection

Columbus

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