Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 19, 2026|Deluxe King Room
Bryan KrI used this hotel because a local client recommended it, and I was very satisfied with the friendly staff. The facilities were also very clean and felt like a boutique hotel, which I really liked. The breakfast wasn't bad either, and I was happy with the location, which felt like a clean, new city.
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Price per night from:AU$82
Posted on Aug 12, 2026|Harris Room
Kendel BHarris is perfectly located.. Annexed .. To a major mall and that makes for an amazing weekend . Breakfast is delicious with lots of options.. The health drink bar was one of my favorites. The staff at the hotel were friendly, helpful and always ready to give advice to make our stay better. A couple hours at the Spa is definitely a must. Overall, Harris enabled us to have a wonderful stay in Jakarta.
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Price per night from:AU$100
Posted on Jul 7, 2026
Augy TeoThe service was very slow. We were not briefed about the electric token and we're expected to follow a certain process before even knowing about it. The check in process was really bad. We were expected to check in at 2pm, and we made it on time, but the host was very late and slow in replies causing us to wait for 3 hours outside the apartment area before we were finally checked in. We reached out to Travelio when the host was unresponsive but they were also very slow in replying.
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Price per night from:AU$54
Posted on Aug 17, 2026|Superior King Room
ADADAI8888This was my second stay here, about 10 days for a business trip. The hotel is very clean, and the service is good. They provide free bottled water daily, which is a big plus compared to other hotels in the area. However, there's a pricing bug: staying multiple consecutive nights is more expensive than booking each night individually.
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Price per night from:AU$103
Posted on Feb 23, 2026
Guest User
Had a cosy, quiet and enjoyable 5-night stay at Herloom's one-bedroom premier twin room. Experienced some problems with the balcony door and bad odour from below the kitchenette's sink, and the support came to rectify the issues promptly. Breakfast was fantastic. All the hospitality staff were courteous and, without fail, asked for feedback for improvement. Kudos to the customer service team! Special shout-out to Ranti, who greeted us every morning with her bright smile and was prompt to help with all the requests we had during breakfast. Great service with sunshine smiles even on rainy days! Will definitely recommend Herloom Hotel and Residence BSD to travellers for a comfortable stay at BSD.
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Price per night from:AU$123
Posted on Jul 15, 2026|Studio
Guest UserThe hotel is clean and well-maintained.
* The location is excellent and convenient for getting around Jakarta.
* The staff are very cooperative and helpful.
* Miss Bianca stands out for her kind and supportive attitude.
* She has great memory, always reminding you of important details on time.
* I appreciate all the staff, especially Miss Bianca She is Such a Lovely Lady.
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Price per night from:AU$41
Posted on Aug 2, 2026|Premier King Room
Guest User
The hotel’s location is excellent and very convenient. Unfortunately, the noise from motorcycles and traffic on the main road continued throughout the night, making it difficult to sleep comfortably. I hope the hotel can improve the soundproofing or assign quieter rooms to guests who prefer a peaceful night’s rest. Overall, the location is great, but the noise significantly affected my experience.
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Price per night from:AU$54
Posted on Jul 8, 2026
Guest UserThe room was really clean and all the furniture looked good and new and in room facilities worked really well. The service was really good, we booked 2 rooms with different type, requested to be placed side by side, and they were able to fulfill our request. The main attraction was their mini water park and pool, they have 2 kids pool and one big pool with only 140cm in depth, very safe for our teenager kids to play. The pool was clean and well maintain, with small slides and one big slides supervised by 2 lifeguard stationed at the top and bottom of the water slide. I'm really impressed with the safety measures. Breakfast was good, wide variation, and it taste good as well. But I think the price for additional breakfast/pax was quite expensive. Nevertheless, the stay was very enjoyable and will definitely go there for a short vacation again.
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Price per night from:AU$31
Posted on May 8, 2026
Anonymous UserThe room is fragrant, tidy and clean. But the bathroom often smells a comb smell (maybe it's the smell from the water drain). The pillows are soft and comfortable, the mattress is also comfortable for the price of 200 thousand, there is a closet but no hangers. Oiya there is a crossing too. The TV is already android but you have to have your own account to watch on Netflix or Disney+. The air conditioner is cold, the water heater works well, there are many plugs provided (this is a great plus point because hotels rarely pay attention to this). The location is very strategic, close to Lippo and can have snacks to the foodcourt on the opposite side. Around the hotel there are places to eat, cafes and mini-mart.
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Price per night from:AU$9
Posted on Jul 14, 2026
bonniezwqThe hotel's location is quite convenient, with a supermarket nearby, and it's relatively close to my workplace. The environment is just okay, and the value for money is average. Room cleanliness is standard. There are many dining options available.
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Price per night from:AU$29